Service Notice: VIXIA HG20/HG21: Firmware Update Version 18.104.22.168
Thank you for using Canon products.
Canon has released a firmware update for the VIXIA HG20/HG21 Camcorders.
Changes in Firmware Version 22.214.171.124:
These models are now able to record, play back, and copy movies in MXP and FXP modes with Class10 SD or SDHC memory cards.
Firmware Version 126.96.36.199 is for camcorders with firmware version 188.8.131.52 or 184.108.40.206. If the camcorder's firmware is already Version 220.127.116.11, it is not necessary to update the firmware. Once the camcorder is updated to the latest version, it cannot be restored to a previous version.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region. Please register your VIXIA HG20 or your VIXIA HG21. By registering, we will be able to notify you via email when future firmware updates become available for download. If you already registered, please ensure you are opted-in to receive the notification.
Customer Support Operations
Canon U.S.A., Inc
Contact Information for Inquiries
Canon Customer Support Center
Support options and hours of operation: www.usa.canon.com/support