Service Notice: Vertical Orientation Images in TELE Side
The phenomenon described above may occur in EF70-300mm f/4-5.6 IS USM whose third and fourth digits of the serial number are as set forth below.
Serial Number: [nnXNnnnn]
"X"="0" or "1" (except "N"="7")
If the fourth digit is “7”, it is NOT affected.
"n" represents any digit.
Examples of affected serial numbers are: "nn01nnnn" or"nn11nnnn"
We will make inspections and repairs free of charge for customers who are experiencing this phenomenon, so please contact our call center. In addition, our call center will start accepting inquiries regarding affected products from July 18, 2006.