Web Content Viewer

Actions
Canon Maintenance Service
Camera and Lens

You rely on the quality of Canon cameras and lenses to help you make amazing images. To keep your camera gear in optimal condition, regular maintenance is needed. Canon Maintenance Service is here to help. Regardless of how careful you are with your gear, dust, debris, and wear are inevitable. From the active photographer to the casual amateur anyone can experience these effects which may lead to diminished image quality. To avoid this, we recommend periodically having your gear cleaned and checked by a Canon Factory Service Technician. Best of all, if during the CMS we find something that requires more than just a cleaning to correct, we will contact you with a description of the problem and what we recommend to do to fix it. You can be sure that your camera performs the way it was intended to and you can be ready for that perfect shot!

Web Content Viewer

Actions

EOS Digital SLR Maintenance Service

The image sensor is one of the most critical parts of your DSLR to maintain optimal image quality, while the mirror and other optics must be clean to avoid autofocus errors. Canon’s DSLR Maintenance Service insures these critical components are spotless as well as confirming your camera is in peak operating condition.

EF Lens Maintenance Service

Your lens is the first step on the way to turning a memory into a picture and the optics must be clean for optimal image quality. Your lens contacts must be clean to ensure that the lens and the camera are communicating properly. Canon’s EF Lens Maintenance Service ensures this as well as confirming your lens is in peak operating condition.

Small Feature Multiple CTA Ribbon

Actions

Schedule a Service

This service covers cleaning and maintenance of external components of the camera or lens, as well as the following internal components of the camera: image sensor, mirror, and focus screen. If, upon inspection, additional services are necessary which require the camera or lens body to be disassembled or parts to be replaced, this will be considered a repair and you will receive a repair estimate. In this case, any payment made previously for the Canon Maintenance Service will be refunded. If you do not approve the repair estimate, repairs will not be made, your camera and/or lens will be returned to you and you will not incur any charges for Canon Maintenance Service.

Web Content Viewer

Actions

Benefits of a Clean Image Sensor

Take a look at the images below to see how cleaning the sensor can help make a difference.

BEFORE SENSOR CLEANING

An image taken with a dirty sensor  will not be as clear as it should be! Note all the specks on this photo. Close-up image of the sensor before being cleaned. You can see the dirt and dust on the sensor itself.

AFTER SENSOR CLEANING

An image taken with a clean sensor  will allow great photos to be captured! Close-up image of the sensor after being cleaned.  You can see the dirt and dust is gone from the sensor.

Web Content Viewer

Actions

EOS Digital SLR Maintenance Service

Maintain Optimal Performance & Reliability

A complete cleaning of the camera will be performed including the all important image sensor. Up to 18 individual inspections are made to insure that your camera is working as designed. Should our technician find something of concern you will be provided with the option to have it repaired (charges may apply) minimizing down time.

EOS Digital SLR Maintenance Service Tech

TITLE

Inspection & Repair

7-Point Image Sensor Cleaning

18-Point Maintenance Service

COST (Estimate)

$0 $49 $129

CLEAN IMAGE SENSOR

 

CLEAN MIRROR

 

CLEAN FOCUS SCREEN

 

CLEAN EXTERNAL VIEWFINDER

 

CLEAN EXTERNAL LCD SURFACES

 

CLEAN CAMERA BODY

 

CHECK MOVING PARTS (Buttons, Doors, Latches)

   

CHECK OPERATION OF HOT SHOE

   

CHECK MEMORY CARD INSERTION AND REMOVAL

   

CHECK LENS ATTACHMENT AND REMOVAL

   

CHECK CAMERA/LENS COMMUNICATION

   

PERFORM IMAGE TEST (Check Exposure and Shutter Speed)

   

VERIFY CAMERA SHUTTER COUNT

   

CHECK INTERNAL ERROR MESSAGES

   

CHECK OPERATION OF TERMINALS AND JACKS

   

TIGHTEN EXTERNAL SCREWS

   

VERIFY FIRMWARE VERSION AND UPDATE (If Applicable)

 

PERFORM PIXEL MAPPING FOR HOT OR DEAD PIXELS (If Requested)

   

Web Content Viewer

Actions

EF Lens Maintenance Service

Ensure Continued Optimal Image Quality

A complete cleaning of the lens will be performed. 11 individual inspections are made to insure that your lens is working as designed. Should our technician find something of concern you will be provided with the option to have it repaired (charges may apply) minimizing down time.

EF Lens Maintenance Service Tech

TITLE

Inspection & Repair

11-Point Maintenance Service

COST (Estimate)

$0 $59

CLEAN EXTERNAL LENS OPTICS

 

CLEAN EXTERNAL LENS BODY

 

CHECK LENS ATTACHMENT AND REMOVAL

 

CHECK CAMERA/LENS COMMUNICATION

 

CHECK EXTERNAL LENS BARREL

 

CHECK OPERATION OF FOCUS RING, ZOOM RING, IRIS RING

 

CHECK OPERATION OF TRIPOD COLLAR (If Applicable)

 

CHECK APERATURE FUNCTION

 

PERFORM IMAGE TEST (Check Exposure and Shutter Speed)

 

TIGHTEN EXTERNAL SCREWS

 

VERIFY FIRMWARE VERSION AND UPDATE (If Applicable)

 

Web Content Viewer

Actions

DISCLAIMERS

* The services offered cover cleaning and maintenance of external components of the camera or lens, as well as the following internal components of the camera: image sensor, mirror, and focus screen. If, upon inspection, additional services are necessary which require the camera or lens body to be disassembled or parts to be replaced, this will be considered a repair and you will receive a repair estimate. In this case, any payment made previously for the Canon Maintenance Service will be refunded. If you do not approve the repair estimate, repairs will not be made, your camera and/or lens will be returned to you and you will not incur any charges for Canon Maintenance Service. 

** Services available on eligible Canon Digital SLR camera and EF lens models only, for residents of the 50 United States, the District of Columbia and Puerto Rico who purchased and use their models there.

*** The services offered cover cleaning and maintenance of external components of the camera or lens, as well as the following internal components of the camera: image sensor, mirror, and focus screen.

Removing internal dust or debris, autofocus adjustments and/or calibration of either the body or the lens are not covered under CMS.  These services can be provided as a billable(chargeable) repair for each item.