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Extended Care and Custom Programs


Canon's custom service programs are designed for professionals with even the most critical uptime requirements and high priority needs, and provide extensive service and support benefits to keep your business up and running.




Enterprise CPS


Enterprise CPS is customized to provide service and support benefits to medium and large sized organizations that own large quantities of Canon imaging products. Enterprise CPS benefits include priority telephone support and repair processing, repair discounts, and on-site equipment maintenance. Standard program options are available and the program can also be customized to meet the specific and unique needs of your organization.

To learn more about the Enterprise CPS program, please call 1-855-440-1598 or email enterprisecps@cits.canon.com




Corporate Service Training Program


The Canon Corporate Service Training Program offers corporate customers who own a large number of Canon imaging products a cost effective alternative to conventional equipment service. Under this program, individuals from the corporate customer are professionally trained in basic maintenance and repair procedures for their selected products. The program also includes follow-up technical support. Having staff qualified to perform service on site can significantly reduce costs associated with down time and shipments to Factory Service centers. Varying levels of training are available to suit specific corporate needs.

For further information please email canonenterpriseservice@cusa.canon.com





CarePAK Plus


CarePAK PLUS is a cost-effective and easy-to-use additional coverage plan. It provides up to four years*** of service and support for your Camera, Binoculars, Camcorder, Printer or Projector.

*** Select products available with 4 year coverage option. See Terms and Conditions for details.







Canon CarePAK MAXIFY and CarePAK MAXIFY Priority Extended Service Plans are cost-effective coverage plans to ensure your business is not interrupted in the unlikely event there is an issue with your product.





CarePAK PRO Extended Warranty Coverage for PIXMA Pro Printers


Canon CarePAK PRO Extended Service Plan (CarePAK PRO) is a cost-effective and easy-to-use service program. Along with your Canon products' one year limited warranty, CarePAK PRO options for one or two years coverage enables you to cover your Canon product with up to three full years of service and support from the date your Canon product is purchased. Protect your Canon product against unforeseen repair costs and excessive downtime, and enjoy peace of mind for years to come with your CarePAK PRO.

CarePAK PRO benefits include:

  •  Protection from unforeseen repair costs
  •  24/7 access to Canon's technical support staff with a dedicated toll-free number
  •  Quality repairs performed by Canon-certified service personnel using genuine Canon parts
  •  Canon's InstantExchange service which provides a replacement unit, usually the next business day
  •  Two day delivery of InstantExchange replacement units
  •  Reduced downtime whenever service is needed
  •  Repair service provided by over 200 Canon Authorized Service Facilities (ASF's) nationwide
  •  Assurance that parts and labor are supported by 60 years of Industry Leadership

To purchase a CarePAK PRO for your PIXMA Pro printer, click here.



CarePAK PRO AV Extended Warranty Coverage for REALiS Pro AV Install Projectors


Canon CarePAK PRO AV Extended Service Plan (CarePAK PRO AV) offers options for one year or two years additional coverage for up to five full years of service and support from the date the Canon REALiS Pro AV install projector is purchased.*

*Exclusions may apply

For more information call 1-800-OK-CANON







The eCarePAK Extended Service Plan has been created to save you costs associated with post-purchase maintenance, maximize uptime throughout the life of your product, and make you feel confident in your imageCLASS, imageFORMULA, imagePROGRAF (including imagePROGRAF PRO-1000), and FAXPHONE for years to come.



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