Service Notice: Google Termination of Support for Google Cloud Print will be ending December 31, 2020.

Google will discontinue the Google Cloud Print (GCP) service, Google’s cloud based printing solution, on December 31, 2020. As a result, the GCP function on Canon laser printers will no longer be supported as of January 1, 2021.

  • Before end of 2020 - We recommend that you find an alternative print solution and migrate your print services.
  • Effective as of January 1, 2021 - Google Cloud Print will no longer be supported and devices across all operating systems will no longer be able to print using Google Cloud Print. Customers utilizing Chrome OS (including those with Chromebooks) will be most impacted by this change and require a migration plan.

For more details, please refer to the following Google web page: https://support.google.com/chrome/a/answer/9633006?hl=en&ref_topic=9046568

Canon Models Affected

Support for the Google Cloud Print function will end as of December 31, 2020 for the imageCLASS, imageRUNNER, imageRUNNER ADVANCE, imageRUNNER ADVANCE DX, and imagePRESS models listed below that are compatible with Google Cloud Print.

For more details, please refer to the following Google web page: https://www.google.com/cloudprint/learn/printers/

Recommended Alternatives
I. Printing from Chrome OS (Chromebook)

  1. Chrome OS Native Print
    • Mopria® Print Service compatible models can use Chrome OS native printing (See IV for models).
    • Device Settings (In order to print on the printer using ChromeOS Native Printing, you must log on to the Remote UI in Admin mode and activate the Mopria® Print Service settings. From Registration of settings > [Network] > [Mopria® Print Service Configuration], check [Using Mopria® Print Service].
    • For more details, please refer to the user documentation for each product available at the following web page: https://oip.manual.canon/portal-americas/frame_htmls/home.html
    • For details on configuring Chrome devices, please visit the following Google web page: https://support.google.com/chrome/a/answer/7225252?hl=en&ref_topic=4413914
  2. PPD Printing

II. Printing from outside Chrome OS

  • Windows OS: Use Canon’s various Windows printer drivers for your model.
  • Mac OS: Use AirPrint or Canon’s various Mac printer drivers for your model.
  • Linux OS: Use the Linux driver for your model, if provided.
  • iOS and Android: Use standard OS printing or various mobile apps for your model.

III. Cloud Printing Alternatives

  • Use Uniflow Online (purchasable option for certain models)

IV. Applicable Models

  1. Mopria® Print Service compatible models, refer to the Certified Products section of the Mopria® Print Service site at https://mopria.org/certified-products#company29 (Newer models will continue to be added)
  2. Models that support PPD Printing
    • The following models can use the PPD preinstalled in Chrome OS.
Canon iPR C600
Canon iR-ADV 8285/8295/8205
Canon iR-ADV C9270/C9280
Canon iPR C650
Canon iR-ADV C2020i/C2030i
Canon iR LBP 3480
Canon iPR C700/C800
Canon iR-ADV C2225/C2230
Canon iR LBP 3580
Canon iPR C750/C850
Canon iR-ADV C250/C350
Canon iR LBP C5280
Canon iR-ADV 400/500
Canon iR-ADV C3325/C3330
Canon iR LBP C5480
Canon iR-ADV 4025/4035
Canon iR-ADV C5030/C5035
Canon iC LBP6670dn
Canon iR-ADV 4045/4051
Canon iR-ADV C5045/C5051
Canon iC LBP6780dn
Canon iR-ADV 4225/4235
Canon iR-ADV C5235/C5240
Canon iC LBP712Cdn
Canon iR-ADV 4245/4251
Canon iR-ADV C5250/C5255
Canon iC LBP7660Cdn
Canon iR-ADV 6055/6065/6075
Canon iR-ADV C7055/C7065
Canon iC LBP7780Cdn
Canon iR-ADV 6255/6265/6275
Canon iR-ADV C7260/C7270/C7280
 
Canon iR-ADV 8085/8095/8105
Canon iR-ADV C9065/C9075
 


Thank you,
Canon Customer Support
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Support options and hours of operation: www.usa.canon.com/support


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