Canon and Canada Border Services Agency Stop Counterfeits


MELVILLE, NY, December 1, 2020 – Canon U.S.A., Inc., its parent company, Canon Inc. of Japan, and its subsidiary, Canon Canada Inc., are pleased to announce that the companies have recently had success working with the Canada Border Services Agency (CBSA) in preventing counterfeit Canon goods from entering into commerce and distribution in Canada and online.

In early January of 2020, CBSA contacted Canon through their Canadian legal representatives to alert the company that they had intercepted and detained 280 suspicious cartons bearing marks corresponding to various model numbers of Canon toner cartridges.

Working with Customs agents around the globe to stop importation of counterfeits which unlawfully use the Canon brand is part of Canon’s ongoing efforts to protect Canon consumers’ health and safety from counterfeit products, as well as to protect Canon’s reputation for quality and reliability. The goods that were detained by CBSA were imported into Canada by a company in Niagara Falls, Ontario.

Responding to the CBSA’s request for assistance, image inspection of the suspicious goods by Canon experts lead to the conclusion that the toner cartridges were counterfeit. According to the importer, the toner cartridges were originally offered for sale on Alibaba, a Chinese e-commerce site. They had been shipped to Canada by certain Chinese exporters in packaging designed to mimic the appearance of genuine Canon toner cartridges,

Based on Canon’s years of anti-counterfeiting experience, it was clear that the use of the Canon trademarks on the packaging was intended by the counterfeiters to deliberately mislead the public as to the true source of the products. The actions of the Chinese counterfeiters and those of the importer constituted unfair competition and misuse of the Canon trademarks, thereby damaging Canon’s business and reputation.

Canon aggressively pursues counterfeiters in the United States, Canada and around the world to protect its customers from unauthentic and potentially unsafe products which unlawfully use the Canon name, as well as to protect the value, trusted reputation and loyalty that the Canon brand has acquired over decades through Canon’s production of high-quality, safe and reliable products.

About Canon U.S.A., Inc.

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $33 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2019† and was named one of Fortune Magazine's World's Most Admired Companies in 2020. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting and follow us on Twitter @CanonUSA

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† Based on weekly patent counts issued by United States Patent and Trademark Office.

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