/pro
/business
[crx3tar-nofds, prod, s7connect, crx3, nosamplecontent, publish]
Guest
Cameras Menu
Lenses Menu
Video Menu
Ink, Toner & Paper Menu
Office Menu
Deals Menu
Office Product Deals
Support Menu
Shipping and Handling
Free Standard Shipping and Handling on Select Products
Offer valid May 18, 2026 12:05 a.m. ET through June 30, 2026 11:50 p.m. ET. Offer valid only on select products available for sale through the Canon online store. See product page for details. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Firmware Notice: Canon Digital Cinema Camera EOS C400: Firmware Version 1.0.6.1
Firmware Version 1.0.6.1 incorporates the following fixes and enhancements:
- Enables operation of the following camera functions from an external device via USB connection when the power switch is set to [CAMERA] and the camera is in camera mode:
- Start/Stop Recording
- One-Shot AF
- Manual Focus Adjustment
- Iris
- Shutter Speed
- ISO Speed - Changes the color of the level indicator when the orientation of the camera is level.
- Enables automatic reconnection attempts during SRT protocol streaming if the connection is lost, continuing for the duration specified in the [SRT: Reconnection Timeout] setting.
- Fixes an issue that may interfere with the camera’s ability to connect to an FTP server.
- Fixes an issue that may cause the camera to not be recognized when connected to a smartphone via USB.
- Improves operational stability.
Support
Download Firmware Version 1.0.6.1 for the EOS C400.
To help obtain optimal performance of this camera, we recommend that you also download and install the most recent versions of Canon Software and the EOS C400 Advanced User Guide.
If you have not already done so, please register the EOS C400. By registering, we will be able to notify you via email about future announcements.
This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.
Thank you,
Canon U.S.A., Inc.
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-CINE-EOS / 1-855-246-3367
TDD: 1-855-270-3277
Email: CinemaEOS@cits.canon.com
For additional support options: https://www.usa.canon.com/support
var baseURL = 'https://www.usa.canon.com';
var prodSite = 'Y';
var wcmPathStripStart = 'canon_newweb_products/products';
var portalContextRoot = '/internet/portal';
var virtualPortalName = '/us';
var useMaritzCXSurvey = 'Y';
var maritzSurvey = 'M6BSBQ';
var maritzSurveyUrl = 'https://canonusa.esaas.inmoment.com/surveys/M6BSBQ/Scripts/clientExtensibility.js';
var surveyURL = 'https://canonusa.esaas.inmoment.com/cgi-bin/qwebcorporate.dll?idx=M6BSBQ';
var mcxSiteInterceptParameters = {
surveyURL: surveyURL, //string
showOnLoad: true, //boolean
invitationID: undefined, //string
probability: 33, //number (0 - 100 (%))
width: 750, //number (px)
height: 900, //number (px)
cookieID: "", //string
expireDaysIfYes: 60, //number (days)
expireDaysIfNo: 60, //number (days)
delay: undefined, //number (ms)
waitUntilClose: false, //boolean
placeholderURL: undefined, //string
showInline: undefined, //boolean
inlineID: undefined, //string
inlineWrapperID: undefined, //string
inlineCloseID: undefined, //string
cleanseCookie: false, //boolean
debug: undefined, //boolean
ignoreWarning: undefined, //boolean
enabled: undefined, //boolean
domainPath: '',
pagevisit: 45,
mcxBlackList: ["http.support..usa.canon.com/kb/index.page=home"]
};
(function(w){
"use strict";
//Check to make sure custom parameters exist
if(typeof w.mcxSiteInterceptParameters === 'undefined') {
//Backward compatibility (for customers who have <v1.3)
if(typeof w.allegianceSiteInterceptParameters !== 'undefined') {
w.mcxSiteInterceptParameters = w.allegianceSiteInterceptParameters;
console.warn("The parameters variable (allegianceSiteInterceptParameters) needs to be renamed to mcxSiteInterceptParameters inside of the client extensibility. allegianceSiteInterceptParameters may be deprecated in future versions.");
} else {
console.warn("mcxSiteInterceptParameters undefined, ensure that it is defined in client extensibility and that the site intercept script is loaded in after the client extensibility script. Default parameters used.");
w.mcxSiteInterceptParameters = "";
}
}
var isArray = function() { return w.mcxSiteInterceptParameters && w.mcxSiteInterceptParameters.constructor === Array && w.mcxSiteInterceptParameters.length > 0; };
if(isArray()) {
var MCX_DEFAULT = 'MCX_DEFAULT';
var mcxUniqueID = w.mcxUniqueID || MCX_DEFAULT;
//Check over each item to see if a uniqueID matches
for(var i = 0; i < w.mcxSiteInterceptParameters.length; i++) {
if(w.mcxSiteInterceptParameters[i].uniqueID && mcxUniqueID == w.mcxSiteInterceptParameters[i].uniqueID) {
w.mcxSiteInterceptParameters = w.mcxSiteInterceptParameters[i];
}
}
//If no matches were found, attempt to assign default
if(isArray()) {
for(var j = 0; j < w.mcxSiteInterceptParameters.length; j++) {
if(w.mcxSiteInterceptParameters[j].uniqueID && MCX_DEFAULT == w.mcxSiteInterceptParameters[j].uniqueID) {
w.mcxSiteInterceptParameters = w.mcxSiteInterceptParameters[j];
}
}
//If no default was assigned, use the first item
if(isArray()) {
w.mcxSiteInterceptParameters = w.mcxSiteInterceptParameters[0];
}
}
}
var mcxPresetParam = w.mcxSiteInterceptParameters;
w.McxSiteInterceptOnExit = {
//Parameters used for customizing script
parameters: {
//Defaults
surveyURL: typeof mcxPresetParam.surveyURL === 'string' ? mcxPresetParam.surveyURL : "",
showOnLoad: typeof mcxPresetParam.showOnLoad === 'boolean' ? false : false,
invitationID: typeof mcxPresetParam.invitationID === 'string' ? mcxPresetParam.invitationID : "",
probability: typeof mcxPresetParam.probability === 'number' ? mcxPresetParam.probability : 100, //0 - 100%
width: typeof mcxPresetParam.width === 'number' ? mcxPresetParam.width : 550, //px
height: typeof mcxPresetParam.height === 'number' ? mcxPresetParam.height : 520, //px
cookieID: typeof mcxPresetParam.cookieID === 'string' ? mcxPresetParam.cookieID : "",
expireDaysIfYes: typeof mcxPresetParam.expireDaysIfYes === 'number' ? mcxPresetParam.expireDaysIfYes : 30, //days
expireDaysIfNo: typeof mcxPresetParam.expireDaysIfNo === 'number' ? mcxPresetParam.expireDaysIfNo : 30, //days
delay: typeof mcxPresetParam.delay === 'number' ? mcxPresetParam.delay : 0, //ms
waitUntilClose: typeof mcxPresetParam.waitUntilClose === 'boolean' ? mcxPresetParam.waitUntilClose : false,
placeholderURL: typeof mcxPresetParam.placeholderURL === 'string' ? mcxPresetParam.placeholderURL : "",
showInline: typeof mcxPresetParam.showInline === 'boolean' ? mcxPresetParam.showInline : false,
inlineID: typeof mcxPresetParam.inlineID === 'string' ? mcxPresetParam.inlineID : "mcxSurveyDialog",
inlineWrapperID: typeof mcxPresetParam.inlineWrapperID === 'string' ? mcxPresetParam.inlineWrapperID : "mcxSurveyWrapper",
inlineCloseID: typeof mcxPresetParam.inlineCloseID === 'string' ? mcxPresetParam.inlineCloseID : "mcxSurveyClose",
cleanseCookie: typeof mcxPresetParam.cleanseCookie === 'boolean' ? mcxPresetParam.cleanseCookie : false,
debug: typeof mcxPresetParam.debug === 'boolean' ? mcxPresetParam.debug : false,
ignoreWarning: typeof mcxPresetParam.ignoreWarning === 'boolean' ? mcxPresetParam.ignoreWarning : false,
enabled: typeof mcxPresetParam.enabled === 'boolean' ? mcxPresetParam.enabled : true,
pageVisit: typeof mcxPresetParam.pageVisit === 'number' ? mcxPresetParam.pageVisit : 4,
mcxBlackList: typeof mcxPresetParam.mcxBlackList === 'object' ? mcxPresetParam.mcxBlackList : [],
domainPath: typeof mcxPresetParam.domainPath === 'string' ? mcxPresetParam.domainPath : ""
},
takeSurvey: false, //Script-level variable, leave false.
surveyWindow: undefined, //Survey window, leave undefined.
surveyURLParams: undefined,
cachedHTML: undefined,
//Called when the page is loaded. Executes logic to determine whether to show the invitation or not.
onPageLoad: function () {
w.mcxLog('onPageLoad');
w.McxSiteInterceptOnExit.cookieVisitCount();
if(w.McxSiteInterceptOnExit.parameters.uniqueID) { w.mcxLog('uniqueID: ' + w.McxSiteInterceptOnExit.parameters.uniqueID); }
w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"];
if (!w.McxSiteInterceptOnExit.surveyURLParams) { sessionStorage["mcx.surveyURLParams"] = '[{}]'; }
var rand = Math.floor(Math.random() * 100);
if(w.McxSiteInterceptOnExit.parameters.probability < 1 && w.McxSiteInterceptOnExit.parameters.probability > 0) {
var decimal = w.McxSiteInterceptOnExit.parameters.probability;
w.McxSiteInterceptOnExit.parameters.probability = Math.floor(w.McxSiteInterceptOnExit.parameters.probability * 100);
w.mcxWarn('mcxSiteIntercept warning: The script detected a probability between 0 and 1. Probability should be a whole number between 0 and 100. The script has converted it to a whole number: ' + decimal + ' -> ' + w.McxSiteInterceptOnExit.parameters.probability);
}
if(w.McxSiteInterceptOnExit.parameters.probability <= 0) {
w.mcxWarn('mcxSiteIntercept warning: Probability it set to ' + w.McxSiteInterceptOnExit.parameters.probability + '. It must be greater than 0 to have any chance of displaying the survey.');
}
//Check if random number is less than probability (less than means probability met) and that survey is enabled
if (rand < w.McxSiteInterceptOnExit.parameters.probability && w.McxSiteInterceptOnExit.parameters.enabled && parseInt(w.McxSiteInterceptOnExit.RgetCookie('McxPageVisit')) >= w.McxSiteInterceptOnExit.parameters.pageVisit && w.McxSiteInterceptOnExit.McxBlackList() === false){
//If no cookie exists, and showOnLoad is true, display the survey modal
if (!w.McxSiteInterceptOnExit.hasCookie() && w.McxSiteInterceptOnExit.parameters.showOnLoad) {
if(w.McxSiteInterceptOnExit.parameters.invitationID.length > 0) {
w.McxSiteInterceptOnExit.showModal();
} else {
w.mcxLog('delay ' + w.McxSiteInterceptOnExit.parameters.delay + ' ...');
w.setTimeout(function () {
w.mcxLog('... delay ');
w.McxSiteInterceptOnExit.popUp();
}, w.McxSiteInterceptOnExit.parameters.delay);
}
}
} else {
if(!w.McxSiteInterceptOnExit.parameters.enabled) {
w.mcxLog('Survey is disabled');
} else {
w.mcxLog('Probability fail. Chance to succeed: ' + w.McxSiteInterceptOnExit.parameters.probability + '%');
}
}
},
//Page visit count
cookieVisitCount: function(){
if(w.McxSiteInterceptOnExit.RgetCookie('McxPageVisit') == "" ){
document.cookie="McxPageVisit= 1; path=/; domain="+(w.McxSiteInterceptOnExit.parameters.domainPath)+";";
} else {
var pageVisit = parseInt(w.McxSiteInterceptOnExit.RgetCookie('McxPageVisit'));
document.cookie="McxPageVisit=" +(pageVisit + 1)+ "; path=/; domain="+(w.McxSiteInterceptOnExit.parameters.domainPath)+";";
}
},
RgetCookie: function(cname) {
var name = cname + "=";
var ca = document.cookie.split(';');
for(var i=0; i<ca.length; i++) {
var c = ca[i];
while (c.charAt(0)==' ') c = c.substring(1);
if (c.indexOf(name) == 0) return c.substring(name.length,c.length);
}
return "";
},
McxBlackList: function(){
var checkArray = w.McxSiteInterceptOnExit.parameters.mcxBlackList;
var aL = checkArray.length;
var curUrl = window.location.href;
for (var i = 0; i < aL; i++){
var testEx = RegExp(checkArray[i]);
var finalCheck = testEx.test(curUrl);
if (finalCheck){ return true; }
}
return false;
},
//Function to add a parameter to URL
addUrlParameter: function (value, name) {
w.mcxLog('Added URL parameter: [' + value + ', ' + name + ']');
w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"];
var object = JSON.parse(w.McxSiteInterceptOnExit.surveyURLParams);
object[0][value] = name;
sessionStorage["mcx.surveyURLParams"] = JSON.stringify(object);
w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"];
},
//Function to remove a parameter from URL
removeUrlParameter: function (value) {
w.mcxLog('Removed URL parameter: [' + value + ']');
var object = JSON.parse(w.McxSiteInterceptOnExit.surveyURLParams);
delete object[0][value];
sessionStorage["mcx.surveyURLParams"] = JSON.stringify(object);
w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"];
},
//Converts the URL parameters to a query string that will get appended to the survey URL
urlParametersToQueryString: function() {
w.mcxLog('urlParametersToQueryString ...');
if(w.McxSiteInterceptOnExit.surveyURLParams) {
var parameters = JSON.parse(w.McxSiteInterceptOnExit.surveyURLParams)[0];
var queryString = [];
for(var property in parameters) {
if(parameters.hasOwnProperty(property)) {
queryString.push(property + "=" + parameters[property]);
}
}
w.mcxLog('... urlParametersToQueryString ');
return "&" + queryString.join('&');
} else { return ""; }
},
//Creates a cookie with the given parameters
createCookie: function (name, value, days) {
w.mcxLog('createCookie: [' + name + ', ' + value + ', ' + days + ']');
var date = new Date();
date.setTime(date.getTime() + (days * 24 * 60 * 60 * 1000));
w.docCookies.setItem(name, value, date);
},
hasCookie: function() {
var hasCookie = w.docCookies.hasItem('mcxSurveyQuarantine' + w.McxSiteInterceptOnExit.parameters.cookieID, w.McxSiteInterceptOnExit.parameters.cleanseCookie);
w.mcxLog('hasCookie: ' + 'mcxSurveyQuarantine' + w.McxSiteInterceptOnExit.parameters.cookieID + ': ' + hasCookie);
return hasCookie;
},
//Called when page is closed or domain is changed.
onPageClose: function () {
w.mcxLog('onPageClose');
if(w.McxSiteInterceptOnExit.parameters.enabled) {
//w.McxSiteInterceptOnExit.addUrlParameter("mcxReferrerURL", encodeURIComponent(w.location.href));
if (w.McxSiteInterceptOnExit.takeSurvey && w.McxSiteInterceptOnExit.surveyWindow && w.McxSiteInterceptOnExit.surveyWindow.opener && !w.McxSiteInterceptOnExit.surveyWindow.opener.closed) {
w.McxSiteInterceptOnExit.surveyWindow.location = (w.McxSiteInterceptOnExit.parameters.surveyURL + w.McxSiteInterceptOnExit.urlParametersToQueryString());
} else { return; }
}
},
//Brings up the survey
popUp: function () {
w.mcxLog('popUp');
var rand = Math.floor(Math.random() * 100);
if (!w.McxSiteInterceptOnExit.hasCookie() && w.McxSiteInterceptOnExit.parameters.enabled && rand < w.McxSiteInterceptOnExit.parameters.probability) {
var strWindowFeatures = "menubar=0,location=yes,resizable=yes,scrollbars=yes,toolbar=0,status=yes,modal=yes,width=" + w.McxSiteInterceptOnExit.parameters.width + ",height=" + w.McxSiteInterceptOnExit.parameters.height;
w.McxSiteInterceptOnExit.takeSurvey = true;
w.McxSiteInterceptOnExit.createCookie(
('mcxSurveyQuarantine' + w.McxSiteInterceptOnExit.parameters.cookieID),
('mcxSurveyQuarantine' + w.McxSiteInterceptOnExit.parameters.cookieID),
w.McxSiteInterceptOnExit.parameters.expireDaysIfYes);
var inv = document.getElementById(w.McxSiteInterceptOnExit.parameters.invitationID);
if(inv) { inv.style.display = 'none'; }
if(w.McxSiteInterceptOnExit.parameters.waitUntilClose) {
//Opens window and shows placeholderURL
w.McxSiteInterceptOnExit.surveyWindow = w.open(w.McxSiteInterceptOnExit.parameters.placeholderURL, "_blank", strWindowFeatures);
//w.McxSiteInterceptOnExit.surveyWindow.blur();
//window.global.focus();
} else {
//Logic for showing survey on the page rather than a separate window
if(w.McxSiteInterceptOnExit.parameters.showInline) {
var elem = document.getElementById(w.McxSiteInterceptOnExit.parameters.inlineID);
//Make sure elem exists on page, otherwise create a DIV with inlineID
if(!elem) {
elem = document.createElement('div');
elem.setAttribute("id", w.McxSiteInterceptOnExit.parameters.inlineID);
document.body.appendChild(elem);
}
//Preserve existing HTML
if(typeof w.McxSiteInterceptOnExit.cachedHTML === 'undefined') { w.McxSiteInterceptOnExit.cachedHTML = elem.innerHTML; }
//Inject additional required HTML and survey
elem.innerHTML = w.McxSiteInterceptOnExit.cachedHTML +
'<div id="' + w.McxSiteInterceptOnExit.parameters.inlineWrapperID + '">' +
'<div id="' + w.McxSiteInterceptOnExit.parameters.inlineCloseID + '"></div>' +
'<iframe frameborder="0" src="' + (w.McxSiteInterceptOnExit.parameters.surveyURL + w.McxSiteInterceptOnExit.urlParametersToQueryString()) +
'" width="' + w.McxSiteInterceptOnExit.parameters.width + '" height="' +
w.McxSiteInterceptOnExit.parameters.height + '"></iframe></div>';
elem.style.display = 'block';
//Event listener for closing the dialog
var el = document.getElementById(w.McxSiteInterceptOnExit.parameters.inlineCloseID);
if (el.addEventListener) { el.addEventListener("click", w.McxSiteInterceptOnExit.closeSurveyModal, false); }
else { el.attachEvent("onclick", w.McxSiteInterceptOnExit.closeSurveyModal); }
} else {
//Shows survey right away (if both waitUntilClose and showInline are false)
w.McxSiteInterceptOnExit.surveyWindow = w.open((w.McxSiteInterceptOnExit.parameters.surveyURL + w.McxSiteInterceptOnExit.urlParametersToQueryString()), "_blank", strWindowFeatures);
}
}
w.focus();
}
},
//Hides modal
closeSurveyModal: function() {
w.mcxLog('closeSurveyModal');
document.getElementById(w.McxSiteInterceptOnExit.parameters.inlineID).style.display = 'none';
},
//Accepts the invitation.
acceptSurvey:function() {
w.mcxLog('acceptSurvey');
var curUrl = window.location.href;
w.McxSiteInterceptOnExit.addUrlParameter('ref_url', curUrl);
w.McxSiteInterceptOnExit.popUp();
},
//Creates a quarantine cookie and hides the invitation.
declineSurvey: function () {
w.mcxLog('declineSurvey');
w.McxSiteInterceptOnExit.createCookie(
('mcxSurveyQuarantine' + w.McxSiteInterceptOnExit.parameters.cookieID),
('mcxSurveyQuarantine' + w.McxSiteInterceptOnExit.parameters.cookieID),
w.McxSiteInterceptOnExit.parameters.expireDaysIfNo);
document.getElementById(w.McxSiteInterceptOnExit.parameters.invitationID).style.display = 'none';
},
//Shows the invitation
showModal: function (delay) {
w.mcxLog('showModal ...');
if(w.McxSiteInterceptOnExit.parameters.enabled) {
if(!delay) { delay = w.McxSiteInterceptOnExit.parameters.delay; }
w.setTimeout(function () {
w.mcxLog('... showModal');
var invitation = document.getElementById(w.McxSiteInterceptOnExit.parameters.invitationID);
if(invitation) { invitation.style.display = 'block'; }
}, delay);
}
},
addOnLoadEvent: function (func) {
var oldonload = w.onload;
if (typeof w.onload != 'function') {
w.onload = func;
} else {
w.onload = function () {
if (oldonload) { oldonload(); }
func();
};
}
},
addBeforeUnLoadEvent: function (func) {
var oldonload = w.onbeforeunload;
if (typeof w.onbeforeunload != 'function') {
w.onbeforeunload = func;
} else {
w.onbeforeunload = function () {
if (oldonload) { oldonload(); }
func();
};
}
},
addOnUnLoadEvent: function (func) {
var oldonload = w.onunload;
if (typeof w.onunload != 'function') {
w.onunload = func;
} else {
w.onunload = function () {
if (oldonload) { oldonload(); }
func();
};
}
}
};
w.docCookies = {
getBrowser: function () {
// Opera 8.0+
var isOpera = (!!window.opr && !!opr.addons) || !!window.opera || navigator.userAgent.indexOf(' OPR/') >= 0;
// Firefox 1.0+
var isFirefox = typeof InstallTrigger !== 'undefined';
// Safari 3.0+ "[object HTMLElementConstructor]"
var isSafari = /constructor/i.test(window.HTMLElement) || (function (p) { return p.toString() === "[object SafariRemoteNotification]"; })(!window['safari'] || (typeof safari !== 'undefined' && safari.pushNotification));
// Internet Explorer 6-11
var isIE = /*@cc_on!@*/false || !!document.documentMode;
// Edge 20+
var isEdge = !isIE && !!window.StyleMedia;
// Chrome 1+
var isChrome = !!window.chrome && !!window.chrome.webstore;
return {
isOpera: isOpera,
isFirefox: isFirefox,
isSafari: isSafari,
isIE: isIE,
isEdge: isEdge,
isChrome: isChrome
}
},
getItem: function (sKey) {
if (!sKey) { return null; }
return decodeURIComponent(document.cookie.replace(new RegExp("(?:(?:^|.*;)\\s*" + encodeURIComponent(sKey).replace(/[\-\.\+\*]/g, "\\$&") + "\\s*\\=\\s*([^;]*).*$)|^.*$"), "$1")) || null;
},
setItem: function (sKey, sValue, vEnd, sPath, sDomain, bSecure) {
if (!sKey || /^(?:expires|max\-age|path|domain|secure)$/i.test(sKey)) { return false; }
var sExpires = "";
if (vEnd) {
switch (vEnd.constructor) {
case Number:
sExpires = vEnd === Infinity ? "; expires=Fri, 31 Dec 9999 23:59:59 GMT" : "; max-age=" + vEnd;
break;
case String:
sExpires = "; expires=" + vEnd;
break;
case Date:
sExpires = "; expires=" + vEnd.toUTCString();
break;
}
}
var browser = this.getBrowser();
if (browser.isIE || browser.isEdge || !McxSiteInterceptOnExit.parameters.domainPath) {
w.mcxLog('Building cookie without domain. IE: ' + browser.isIE + '; Edge: ' + browser.isEdge + '; domainPath: not used(IE)', true);
document.cookie = encodeURIComponent(sKey) + "=" + encodeURIComponent(sValue) + sExpires + "; path=/";
} else {
w.mcxLog('Building cookie with domain. domainPath: ' + McxSiteInterceptOnExit.parameters.domainPath, true);
document.cookie = encodeURIComponent(sKey) + "=" + encodeURIComponent(sValue) + sExpires + "; domain=" + McxSiteInterceptOnExit.parameters.domainPath + "; path=/";
}
return true;
},
removeItem: function (sKey) {
if (!this.hasItem(sKey)) { return false; }
document.cookie = encodeURIComponent(sKey) + "=; expires=Thu, 01 Jan 1970 00:00:00 GMT; domain=" + McxSiteInterceptOnExit.parameters.domainPath + "; path=/";
return true;
},
hasItem: function (sKey, cleanseCookie) {
if (!sKey) { return false; }
if (cleanseCookie === true) {
this.removeItem(sKey);
}
return (new RegExp("(?:^|;\\s*)" + encodeURIComponent(sKey).replace(/[\-\.\+\*]/g, "\\$&") + "\\s*\\=")).test(document.cookie);
},
keys: function () {
var aKeys = document.cookie.replace(/((?:^|\s*;)[^\=]+)(?=;|$)|^\s*|\s*(?:\=[^;]*)?(?:\1|$)/g, "").split(/\s*(?:\=[^;]*)?;\s*/);
for (var nLen = aKeys.length, nIdx = 0; nIdx < nLen; nIdx++) { aKeys[nIdx] = decodeURIComponent(aKeys[nIdx]); }
return aKeys;
}
};
w.mcxWarn = function(warning, ignorePrefix) {
var consoleWarn = typeof console !== "undefined" && console.warn && w.McxSiteInterceptOnExit.parameters.ignoreWarning === false;
if(consoleWarn) {
var prefix = ignorePrefix ? '' : 'mcxSiteIntercept: ';
console.warn(prefix + warning);
}
};
w.mcxLog = function(log, ignorePrefix) {
var consoleLog = typeof console !== "undefined" && console.log && w.McxSiteInterceptOnExit.parameters.debug === true;
if(consoleLog) {
var prefix = ignorePrefix ? '' : 'mcxSiteIntercept: ';
console.log(prefix + log);
}
};
w.AllegianceSiteInterceptOnExit = w.McxSiteInterceptOnExit; //Backward compatibility (for customers who have <v1.3)
w.McxSiteInterceptOnExit.addOnUnLoadEvent(w.McxSiteInterceptOnExit.onPageClose); //ensures that other events are retained
w.McxSiteInterceptOnExit.addBeforeUnLoadEvent(w.McxSiteInterceptOnExit.onPageClose); //ensures that other events are retained
w.McxSiteInterceptOnExit.addOnLoadEvent(w.McxSiteInterceptOnExit.onPageLoad); //ensures that other events are retained
w.mcxLog("script loaded");
}(this));
var Allegiance = (function() {
var showSurvey = function(surveyId, cimId, pimId, modelDesc, transID) {
var url = "https://canonusa.esaas.inmoment.com/cgi-bin/qwebcorporate.dll?";
var idx = surveyId;
var cim = cimId;
var pim = pimId;
var model = modelDesc;
var surveyTimeStamp = "";
var finalSurveyUrl = url+"&idx="+idx+"&CIM="+cim+"&PIM="+pim+"&Model="+model+"&TransID="+transID+"&t="+surveyTimeStamp;
$('#allegiance-iframe').attr('src', finalSurveyUrl);
};
return {
showSurvey : showSurvey
};
})();
$(document).ready(function() {
// Need to show ConfirmIt only on support pages
if (window.location.href.indexOf("/support/p") > -1) {
var model = '';
var category = '';
if (useMaritzCXSurvey == "N") {
ConfirmIt.openSurvey(encodeURIComponent(model),encodeURIComponent(category));
} else {
McxSiteInterceptOnExit.addUrlParameter("mcxModel", model);
McxSiteInterceptOnExit.addUrlParameter("mcxPCategory", category);
//Survey ID
McxSiteInterceptOnExit.addUrlParameter("mcxID", "M6BSBQ");
McxSiteInterceptOnExit.addUrlParameter("mcxReferrerURL",encodeURIComponent(window.location.href));
McxSiteInterceptOnExit.acceptSurvey();
//$('#surveyModal').modal('show');
}
}
});
NEED IT FIRST
Sign up for up-to-the-minute Canon News, Sales and Deals.
SUBSCRIBE
STAY PLUGGED IN WITH CANON
Thanks for signing up!
The application has encountered an unknown error. Please try again in a few minutes!
By clicking Sign Up, you are opting to receive promotional, educational, e-commerce and product registration emails from Canon USA. You can update your preferences or unsubscribe at anytime.
LEARN WITH CANON
Discover great new ways to enjoy your products with exclusive articles, training and events.
Learn more
Footer
ABOUT CANON
MYCANON
ORDER HELP
PRODUCT RESOURCES
Ⓒ 2026
Canon U.S.A., Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.
| [+] FeedbackDID YOU KNOW THAT YOUR INTERNET BROWSER IS OUT OF DATE?
To get the best possible experience using our website we recommend that you upgrade to a newer version of the web browser.
Just click an icon below to view the down load page: