Firmware Notice: EOS C500 Mark II: Firmware Version 1.1.1.1

Firmware Version 1.1.1.1 incorporates the following enhancements:

1. Adds the following new Cinema RAW Light recording modes:
[RAW HQ], [RAW ST], and [RAW LT].
- RAW HQ: High quality
- RAW ST: Standard quality
- RAW LT: Light recording
2. Enhances security for FTPS (File Transfer Protocol Security) connections.

Caution:
- Please use an SD/SDHC/SDXC memory card that is 512MB or greater to perform the firmware update.
- Firmware version 1.1.1.1 is for updating cameras running firmware version 1.0.0.1 - 1.1.0.1. If your camera's firmware is already version 1.1.1.1, it is not necessary to update the firmware. Once the camera is updated to the latest version, it cannot be restored to a previous version.
- Please refrain from loading menu settings generated using the most recent firmware version to a product running an old firmware version, as doing so may affect camera operations.

Preparations for a firmware update:
After the firmware update has been performed, the camera's menu settings will be reset. It is recommended that, prior to starting update operations, users save their menu settings as settings data to an SD card, separate from the one that will be used to carry out the update. This saved data can be loaded into the camera and the settings can be changed after the update has been completed. For further information on this, please refer to the section in the unit's Instruction Manual titled "Saving and Loading Camera Settings."

The downloaded folder contains the firmware (file name: VPC17.FIR / file size: 84645920 byte), and instructions on the firmware update procedures (a PDF file in five languages: Japanese, English, French, Spanish and Simplified Chinese). Prior to starting the firmware update operations, please be sure to carefully review and confirm your understanding of these instructions.

The following items are required to perform this firmware update:
1. Camera Body EOS C500 Mark II
2. A computer (OS requirements: Windows 、Mac OS)
3. SD/SDHC/SDXC memory card with a capacity of 512MB or more (commercially available)
4. An SD card reader/writer (commercially available) or an SD card slot built into the computer
5. A fully charged battery pack for the camera
6. Compact power adapter bundled with the camera
7. The firmware (the downloaded file)

History:
Firmware Version 1.1.0.1
1. Fixes an issue, in which the custom picture files on an SD card cannot be read after having updated the firmware to Version 1.0.9.1.
The below enhancements 2-7 included in version 1.1.0.1, were introduced in firmware version 1.0.9.1.
2. The following features are enabled when the following lens is attached: CN-E31.5-95mm T1.7 L S/SP:
-Displaying metadata, such as the model name and the focal distance of the lens attached.
-Displaying T number.
-Support for Peripheral Illumination Correction and Chromatic Lens Aberration Correction.
-Support for [Dual Pixel Focus Guide]. (CN-E31.5-95mm T1.7 L S only)
3. Adds support for the Canon Multi-Camera Control.
4. Adds support for the Remote Camera Controller RC-IP1000.
5. Adds Digital-Teleconverter function. (1.5x / 2x / 2.5x / 3x)
6. Adds [_Proxy] option in XF-AVC proxy media name.
7. Improves Vector Scope.
-Changes to display [BT.2020] in the frame when the color space is set to BT.2020.
-Changes to always display the target color name.

Firmware Version 1.0.9.1
1. The following features are enabled when the following lens is attached: CN-E31.5-95mm T1.7 L S/SP:
‐ Displaying metadata, such as the model name and the focal distance of the lens attached.
- Displaying T number.
‐ Support for Peripheral Illumination Correction and Chromatic Lens Aberration Correction.
- Support for [Dual Pixel Focus Guide]. (CN-E31.5-95mm T1.7 L S only)
2. Adds support for the Canon Multi-Camera Control.
3. Adds support for the Remote Camera Controller RC-IP1000.
4. Adds Digital-Teleconverter function. (1.5x / 2x / 2.5x / 3x)
5. Adds [_Proxy] option in XF-AVC proxy media name.
6. Improves Vector Scope.
- Changes to display [BT.2020] in the frame when the color space is set to BT.2020.
- Changes to always display the target color name.

Firmware Version 1.0.8.1
1. The following features are enabled when the following lenses are attached: CN-E14-35mm T1.7 L S
‐ Displaying metadata, such as the model name and the focal distance of the lens attached.
- Displaying T number.
‐ Support for Peripheral Illumination Correction and Chromatic Lens Aberration Correction.
- Support for [Dual Pixel Focus Guide].
2. Enhances Clear Scan resolution.
3. Enables to change WFM size.
4. Enables to change Vector scope gain by touch.
5. Enables to change WFM/Vector scope transparency.
6. Enhances SDI-OUT functions.
-Adds the ability to output PsF when in S&F mode. (16:9 only)
-Enables Peaking in assistance display.

Firmware Version 1.0.7.1
1. The default setting of the “Rec Command“ has been changed from “On“ to “Off”.

Firmware Version 1.0.6.1
1. Adds support for the Canon Expansion Unit 3 [EU-V3].
2. Adds Focus Position Guide feature.
3. Adds support for additional commands for Canon IP [XC Protocol].
4. The following features are enabled when the following lenses are attached:CN8×15 IAS S/E1、CN8×15 IAS S/P1, CN-E45-135mm T2.4 L F, CN-E45-135mm T2.4 L FP
‐ Displaying metadata, such as the model name and the focal distance of the lens attached.
- Displaying T number
‐ Support for Peripheral Illumination Correction and Lens Aberration Correction.(EF only)
- Support for Dual Pixel CMOS AF autofocus (EF only)
- Support for [Dual Pixel Focus Guide](EF only)
5. Enables AF when S&F shooting frame rate is set to 24/25/30/48/50/60/100/120 frames per second.
6. Enables face detection and tracking when S&F shooting frame rate is set from 24 to 120 frames per second.
7. Adds support for 4CH display in audio meter.
8. Improves the retention of the recording settings when switching between normal shooting and S&F shooting.
9. Adds [Canon 709 / BT.709] in Gamma/Color Space in Custom Picture setting.
10. Adds [CMT 709] in LUT and Sub Rec Color Conversion.
11. Adds [G Gain] in White Balance in Custom Picture setting.
12. Adds support f3r the CFExpress VPG 400 (Video Performance Guarantee).
13. Fixes minor issues when using the CINE-SERVO lens.

Firmware Version 1.0.5.1
1. The following features are enabled when these lenses are attached: CN-E20-50mm T2.4 L F、CN-E20-50mm T2.4 L FP
‐ Displaying metadata, such as the model name and the focal distance of the lens attached.
- Displaying T number
‐ Support for peripheral illumination Correction.(EF only)
- Support for [Dual Pixel Focus Guide](EF only)
2. Adds file name to SDI Ancillary data on the video output signal.

Firmware Version 1.0.4.1
1. Adds [EOS Standard] and [EOS Neutral] to the Custom Picture Presets.
2. Adds "MEDIA" to the assignable buttons
3. Adds Viewfinder Double Speed Drive Function

Firmware Version 1.0.3.1
1. Adds [XC Protocol].
2. Adds Anamorphic resolution options of 4192x3140(4:3)and 3768x3140(6:5)when Sensor Mode is Full Frame, when RAW format is selected.
3. Adds [1.8x] to the Anamorphic De-squeeze setting.
4. Add 2048×1080/1920×1080 option to the 12G-SDI output when recording resolution is 4K or 5.9K RAW
5. Adds MON.OUT and HDMI Simultaneous output option. (1920×1080p/i)
6. Adds Look File function(3D LUT file .cube)
7. Adds ITU-R.BT.709 standard compliant Gamma[BT.709 Standard / BT.709]the to the Custom Picture.
8. Adds Power Saving Mode. (by restricting some functions)
9. Adds [2x] option to the Magnification.
10. Adds [Mask 100%] to the [Aspect Marker].
11. Improvement in retaining recording settings when switching sensor modes.
12. Clips can now be played by operating the joystick.
13. Adds Ukrainian language to the Language.

Firmware Version 1.0.2.1.
1. Compatible with EF Cinema Lens CN 10 x 25 IAS S/E1.
- Peripheral illumination / chromatic aberration correction has been added.
- Enable autofocus with Dual Pixel CMOS AF.
- Added support for "Dual Pixel Focus Guide" feature.
2. The ability to record XF-AVC Proxy has been added during XF-AVC recording.
3. The XF-AVC Long GOP bit rate recording mode has been added.
4. The ability to update the SDI/HDMI output from 59.94P to 29.97P (or 23.98P) has been added.
5. The ability to select “5 sec. Pre REC function” in XF-AVC recording mode has been added.
6. Improved the card file name when simultaneously recording XF-AVC or Cinema RAW Light.
7. "B&W during Magn. " menu has been added when Magnification is enabled.
8. The default value of the assign button has been changed from "Magnification: Video terminal" to "Magnification".


Support

Download Firmware Version 1.1.1.1 for the EOS C500 Mark II.

To help obtain optimal performance of this camera, we recommend that you also download and install the most recent versions of Canon Software.

If you have not already done so, please register the EOS C500 Mark II. By registering, we will be able to notify you via email about future announcements.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-CINE-EOS (toll free) / 1-855-246-3367
TDD: 1-866-251-3752
Email: CinemaEOS@cits.canon.com

For additional support options: www.usa.canon.com/support

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