Firmware Version 1.1.0.0 incorporates the following enhancement:

Adds enhanced security for transferring captured images to image.canon.
After July 2023, please update to this firmware version so that you will be able to send images to image.canon.
If you do not update to this version, an error message will appear when sending images and the image will not be sent.

Firmware Version 1.1.0.0 is for cameras with firmware up to Version 1.0.0.0 If the camera's firmware is already Version 1.1.0.0, it is not necessary to update the firmware.

Download Firmware Version 1.1.0.0 for the PowerShot SX 420 IS.

To help obtain optimal performance of this camera, we recommend that you download and install the most recent versions of Canon software and the PowerShot SX 420 IS Advanced User Guide (PDF).

If you have not already done so, please register the PowerShot SX 420 IS. By registering, we will be able to notify you via email about future announcements.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

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Still need some help? In order to get more personalized and faster support, we recommend registering your product in your Canon Account.