/pro
/business
[crx3tar-nofds, prod, s7connect, crx3, nosamplecontent, publish]
Guest
Free Standard Shipping & Handling on Cameras & Lenses
Offer valid August 1, 2025 at 12:00 AM EST through September 30, 2025 at 11:59 PM EST. Offer valid only on consumer camera and lens products available for sale through the Canon online store only. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Free Standard Shipping & Handling on all Ink & Toner
Offer valid August 1, 2025 at 12:00 AM EST through September 30, 2025 at 11:59 PM EST. Offer valid only on ink and toner available for sale through the Canon online store only. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Firmware Notice: RC-IP1000: Firmware Version 1.2.0
Firmware Version 1.2.0 incorporates the following enhancements:
- Adds support for the following latest versions of remote PTZ camera’s firmware:
CR-N700 (Ver. 1.6.0), CR-N500 (Ver. 1.7.0), CR-N300 (Ver. 1.7.0), CR-N100 (Ver. 1.2.0),
CR-X300 (Ver. 1.4.0) - Adds support for the following latest version of add-on applications:
Auto Tracking Application RA-AT001 (Ver. 1.3.0) - Adds support for the EOS C80.
- Enables the ability to START / STOP add-on applications and control their auto-start ON / OFF.
- Adds the ability to register a preset by pressing and holding the PRESET Select Button on the touch panel.
- Adds a new layout to the Preset List.
- Adds the ability to select ON / OFF for IP video reception.
- Enables assigning external output video switching to the USER button.
- Enables camera number selection using Elgato Stream Deck even when the main unit is in [PRESET / GROUP] mode.
- Enables control of cameras with the same IP address within a camera group by distinguishing them using port numbers.
- Adds a setting to disable user authentication for the XC protocol communication server function.
- Adds an ExCAM operation UI.
- Adds the ability to Enable / Disable High Bit Rate Streaming for RTP.
Refer to the RC-IP1000 Settings Guide for instructions on updating the firmware.
<Firmware file>
- update_rcip1200.rom
The firmware contains software modules developed by third parties.
For details and license conditions for each module, see ReadMe-E.txt in the downloaded file and rcip1000-ossinfo.pdf in the "ThirdPartySoftware" folder in the "LICENSE" folder.
Caution:
Do not turn off the power to the controller while performing the firmware update.
Update the camera, application, controller to the latest firmware.
Environment:
Windows 10 64bit, Windows 11
macOS 14, macOS 15
Supported Models:
LAN (XC Protocol)
CR-N700, CR-N500, CR-N300, CR-N100, CR-X300, EOS C500 Mark II, EOS C400, EOS C300 Mark III, C80, EOS C70, XF605
RS-422 (NU Protocol)
CR-X500, CR-X300, XF605
Preparations for a firmware update:
- Download the file to any folder.
- Extract files from a compressed file (ZIP file).
- For further instructions, refer to the RC-IP1000 Settings Guide for instructions on updating the firmware.
Support
Download Firmware Version 1.2.0.
To help obtain optimal performance, we recommend that you also download and install the most recent versions of Canon Software and the Instruction Manual.
If you have not already done so, please register the Canon Products. By registering, we will be able to notify you via email about future announcements.
This information is only for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.
Thank you,
Customer Support Operations
Canon U.S.A., Inc.
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-CINE-EOS (toll free) / 1-855-246-3367
TDD: 1-855-270-3277
var baseURL = 'https://www.usa.canon.com';
var prodSite = 'Y';
var wcmPathStripStart = 'canon_newweb_products/products';
var portalContextRoot = '/internet/portal';
var virtualPortalName = '/us';
var useMaritzCXSurvey = 'Y';
var maritzSurvey = 'M6BSBQ';
var maritzSurveyUrl = 'https://canonusa.esaas.inmoment.com/surveys/M6BSBQ/Scripts/clientExtensibility.js';
var surveyURL = 'https://canonusa.esaas.inmoment.com/cgi-bin/qwebcorporate.dll?idx=M6BSBQ';
var mcxSiteInterceptParameters = {
surveyURL: surveyURL, //string
showOnLoad: true, //boolean
invitationID: undefined, //string
probability: 33, //number (0 - 100 (%))
width: 750, //number (px)
height: 900, //number (px)
cookieID: "", //string
expireDaysIfYes: 60, //number (days)
expireDaysIfNo: 60, //number (days)
delay: undefined, //number (ms)
waitUntilClose: false, //boolean
placeholderURL: undefined, //string
showInline: undefined, //boolean
inlineID: undefined, //string
inlineWrapperID: undefined, //string
inlineCloseID: undefined, //string
cleanseCookie: false, //boolean
debug: undefined, //boolean
ignoreWarning: undefined, //boolean
enabled: undefined, //boolean
domainPath: '',
pagevisit: 45,
mcxBlackList: ["http.support..usa.canon.com/kb/index.page=home"]
};
(function(w){
"use strict";
//Check to make sure custom parameters exist
if(typeof w.mcxSiteInterceptParameters === 'undefined') {
//Backward compatibility (for customers who have <v1.3)
if(typeof w.allegianceSiteInterceptParameters !== 'undefined') {
w.mcxSiteInterceptParameters = w.allegianceSiteInterceptParameters;
console.warn("The parameters variable (allegianceSiteInterceptParameters) needs to be renamed to mcxSiteInterceptParameters inside of the client extensibility. allegianceSiteInterceptParameters may be deprecated in future versions.");
} else {
console.warn("mcxSiteInterceptParameters undefined, ensure that it is defined in client extensibility and that the site intercept script is loaded in after the client extensibility script. Default parameters used.");
w.mcxSiteInterceptParameters = "";
}
}
var isArray = function() { return w.mcxSiteInterceptParameters && w.mcxSiteInterceptParameters.constructor === Array && w.mcxSiteInterceptParameters.length > 0; };
if(isArray()) {
var MCX_DEFAULT = 'MCX_DEFAULT';
var mcxUniqueID = w.mcxUniqueID || MCX_DEFAULT;
//Check over each item to see if a uniqueID matches
for(var i = 0; i < w.mcxSiteInterceptParameters.length; i++) {
if(w.mcxSiteInterceptParameters[i].uniqueID && mcxUniqueID == w.mcxSiteInterceptParameters[i].uniqueID) {
w.mcxSiteInterceptParameters = w.mcxSiteInterceptParameters[i];
}
}
//If no matches were found, attempt to assign default
if(isArray()) {
for(var j = 0; j < w.mcxSiteInterceptParameters.length; j++) {
if(w.mcxSiteInterceptParameters[j].uniqueID && MCX_DEFAULT == w.mcxSiteInterceptParameters[j].uniqueID) {
w.mcxSiteInterceptParameters = w.mcxSiteInterceptParameters[j];
}
}
//If no default was assigned, use the first item
if(isArray()) {
w.mcxSiteInterceptParameters = w.mcxSiteInterceptParameters[0];
}
}
}
var mcxPresetParam = w.mcxSiteInterceptParameters;
w.McxSiteInterceptOnExit = {
//Parameters used for customizing script
parameters: {
//Defaults
surveyURL: typeof mcxPresetParam.surveyURL === 'string' ? mcxPresetParam.surveyURL : "",
showOnLoad: typeof mcxPresetParam.showOnLoad === 'boolean' ? false : false,
invitationID: typeof mcxPresetParam.invitationID === 'string' ? mcxPresetParam.invitationID : "",
probability: typeof mcxPresetParam.probability === 'number' ? mcxPresetParam.probability : 100, //0 - 100%
width: typeof mcxPresetParam.width === 'number' ? mcxPresetParam.width : 550, //px
height: typeof mcxPresetParam.height === 'number' ? mcxPresetParam.height : 520, //px
cookieID: typeof mcxPresetParam.cookieID === 'string' ? mcxPresetParam.cookieID : "",
expireDaysIfYes: typeof mcxPresetParam.expireDaysIfYes === 'number' ? mcxPresetParam.expireDaysIfYes : 30, //days
expireDaysIfNo: typeof mcxPresetParam.expireDaysIfNo === 'number' ? mcxPresetParam.expireDaysIfNo : 30, //days
delay: typeof mcxPresetParam.delay === 'number' ? mcxPresetParam.delay : 0, //ms
waitUntilClose: typeof mcxPresetParam.waitUntilClose === 'boolean' ? mcxPresetParam.waitUntilClose : false,
placeholderURL: typeof mcxPresetParam.placeholderURL === 'string' ? mcxPresetParam.placeholderURL : "",
showInline: typeof mcxPresetParam.showInline === 'boolean' ? mcxPresetParam.showInline : false,
inlineID: typeof mcxPresetParam.inlineID === 'string' ? mcxPresetParam.inlineID : "mcxSurveyDialog",
inlineWrapperID: typeof mcxPresetParam.inlineWrapperID === 'string' ? mcxPresetParam.inlineWrapperID : "mcxSurveyWrapper",
inlineCloseID: typeof mcxPresetParam.inlineCloseID === 'string' ? mcxPresetParam.inlineCloseID : "mcxSurveyClose",
cleanseCookie: typeof mcxPresetParam.cleanseCookie === 'boolean' ? mcxPresetParam.cleanseCookie : false,
debug: typeof mcxPresetParam.debug === 'boolean' ? mcxPresetParam.debug : false,
ignoreWarning: typeof mcxPresetParam.ignoreWarning === 'boolean' ? mcxPresetParam.ignoreWarning : false,
enabled: typeof mcxPresetParam.enabled === 'boolean' ? mcxPresetParam.enabled : true,
pageVisit: typeof mcxPresetParam.pageVisit === 'number' ? mcxPresetParam.pageVisit : 4,
mcxBlackList: typeof mcxPresetParam.mcxBlackList === 'object' ? mcxPresetParam.mcxBlackList : [],
domainPath: typeof mcxPresetParam.domainPath === 'string' ? mcxPresetParam.domainPath : ""
},
takeSurvey: false, //Script-level variable, leave false.
surveyWindow: undefined, //Survey window, leave undefined.
surveyURLParams: undefined,
cachedHTML: undefined,
//Called when the page is loaded. Executes logic to determine whether to show the invitation or not.
onPageLoad: function () {
w.mcxLog('onPageLoad');
w.McxSiteInterceptOnExit.cookieVisitCount();
if(w.McxSiteInterceptOnExit.parameters.uniqueID) { w.mcxLog('uniqueID: ' + w.McxSiteInterceptOnExit.parameters.uniqueID); }
w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"];
if (!w.McxSiteInterceptOnExit.surveyURLParams) { sessionStorage["mcx.surveyURLParams"] = '[{}]'; }
var rand = Math.floor(Math.random() * 100);
if(w.McxSiteInterceptOnExit.parameters.probability < 1 && w.McxSiteInterceptOnExit.parameters.probability > 0) {
var decimal = w.McxSiteInterceptOnExit.parameters.probability;
w.McxSiteInterceptOnExit.parameters.probability = Math.floor(w.McxSiteInterceptOnExit.parameters.probability * 100);
w.mcxWarn('mcxSiteIntercept warning: The script detected a probability between 0 and 1. Probability should be a whole number between 0 and 100. The script has converted it to a whole number: ' + decimal + ' -> ' + w.McxSiteInterceptOnExit.parameters.probability);
}
if(w.McxSiteInterceptOnExit.parameters.probability <= 0) {
w.mcxWarn('mcxSiteIntercept warning: Probability it set to ' + w.McxSiteInterceptOnExit.parameters.probability + '. It must be greater than 0 to have any chance of displaying the survey.');
}
//Check if random number is less than probability (less than means probability met) and that survey is enabled
if (rand < w.McxSiteInterceptOnExit.parameters.probability && w.McxSiteInterceptOnExit.parameters.enabled && parseInt(w.McxSiteInterceptOnExit.RgetCookie('McxPageVisit')) >= w.McxSiteInterceptOnExit.parameters.pageVisit && w.McxSiteInterceptOnExit.McxBlackList() === false){
//If no cookie exists, and showOnLoad is true, display the survey modal
if (!w.McxSiteInterceptOnExit.hasCookie() && w.McxSiteInterceptOnExit.parameters.showOnLoad) {
if(w.McxSiteInterceptOnExit.parameters.invitationID.length > 0) {
w.McxSiteInterceptOnExit.showModal();
} else {
w.mcxLog('delay ' + w.McxSiteInterceptOnExit.parameters.delay + ' ...');
w.setTimeout(function () {
w.mcxLog('... delay ');
w.McxSiteInterceptOnExit.popUp();
}, w.McxSiteInterceptOnExit.parameters.delay);
}
}
} else {
if(!w.McxSiteInterceptOnExit.parameters.enabled) {
w.mcxLog('Survey is disabled');
} else {
w.mcxLog('Probability fail. Chance to succeed: ' + w.McxSiteInterceptOnExit.parameters.probability + '%');
}
}
},
//Page visit count
cookieVisitCount: function(){
if(w.McxSiteInterceptOnExit.RgetCookie('McxPageVisit') == "" ){
document.cookie="McxPageVisit= 1; path=/; domain="+(w.McxSiteInterceptOnExit.parameters.domainPath)+";";
} else {
var pageVisit = parseInt(w.McxSiteInterceptOnExit.RgetCookie('McxPageVisit'));
document.cookie="McxPageVisit=" +(pageVisit + 1)+ "; path=/; domain="+(w.McxSiteInterceptOnExit.parameters.domainPath)+";";
}
},
RgetCookie: function(cname) {
var name = cname + "=";
var ca = document.cookie.split(';');
for(var i=0; i<ca.length; i++) {
var c = ca[i];
while (c.charAt(0)==' ') c = c.substring(1);
if (c.indexOf(name) == 0) return c.substring(name.length,c.length);
}
return "";
},
McxBlackList: function(){
var checkArray = w.McxSiteInterceptOnExit.parameters.mcxBlackList;
var aL = checkArray.length;
var curUrl = window.location.href;
for (var i = 0; i < aL; i++){
var testEx = RegExp(checkArray[i]);
var finalCheck = testEx.test(curUrl);
if (finalCheck){ return true; }
}
return false;
},
//Function to add a parameter to URL
addUrlParameter: function (value, name) {
w.mcxLog('Added URL parameter: [' + value + ', ' + name + ']');
w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"];
var object = JSON.parse(w.McxSiteInterceptOnExit.surveyURLParams);
object[0][value] = name;
sessionStorage["mcx.surveyURLParams"] = JSON.stringify(object);
w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"];
},
//Function to remove a parameter from URL
removeUrlParameter: function (value) {
w.mcxLog('Removed URL parameter: [' + value + ']');
var object = JSON.parse(w.McxSiteInterceptOnExit.surveyURLParams);
delete object[0][value];
sessionStorage["mcx.surveyURLParams"] = JSON.stringify(object);
w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"];
},
//Converts the URL parameters to a query string that will get appended to the survey URL
urlParametersToQueryString: function() {
w.mcxLog('urlParametersToQueryString ...');
if(w.McxSiteInterceptOnExit.surveyURLParams) {
var parameters = JSON.parse(w.McxSiteInterceptOnExit.surveyURLParams)[0];
var queryString = [];
for(var property in parameters) {
if(parameters.hasOwnProperty(property)) {
queryString.push(property + "=" + parameters[property]);
}
}
w.mcxLog('... urlParametersToQueryString ');
return "&" + queryString.join('&');
} else { return ""; }
},
//Creates a cookie with the given parameters
createCookie: function (name, value, days) {
w.mcxLog('createCookie: [' + name + ', ' + value + ', ' + days + ']');
var date = new Date();
date.setTime(date.getTime() + (days * 24 * 60 * 60 * 1000));
w.docCookies.setItem(name, value, date);
},
hasCookie: function() {
var hasCookie = w.docCookies.hasItem('mcxSurveyQuarantine' + w.McxSiteInterceptOnExit.parameters.cookieID, w.McxSiteInterceptOnExit.parameters.cleanseCookie);
w.mcxLog('hasCookie: ' + 'mcxSurveyQuarantine' + w.McxSiteInterceptOnExit.parameters.cookieID + ': ' + hasCookie);
return hasCookie;
},
//Called when page is closed or domain is changed.
onPageClose: function () {
w.mcxLog('onPageClose');
if(w.McxSiteInterceptOnExit.parameters.enabled) {
//w.McxSiteInterceptOnExit.addUrlParameter("mcxReferrerURL", encodeURIComponent(w.location.href));
if (w.McxSiteInterceptOnExit.takeSurvey && w.McxSiteInterceptOnExit.surveyWindow && w.McxSiteInterceptOnExit.surveyWindow.opener && !w.McxSiteInterceptOnExit.surveyWindow.opener.closed) {
w.McxSiteInterceptOnExit.surveyWindow.location = (w.McxSiteInterceptOnExit.parameters.surveyURL + w.McxSiteInterceptOnExit.urlParametersToQueryString());
} else { return; }
}
},
//Brings up the survey
popUp: function () {
w.mcxLog('popUp');
var rand = Math.floor(Math.random() * 100);
if (!w.McxSiteInterceptOnExit.hasCookie() && w.McxSiteInterceptOnExit.parameters.enabled && rand < w.McxSiteInterceptOnExit.parameters.probability) {
var strWindowFeatures = "menubar=0,location=yes,resizable=yes,scrollbars=yes,toolbar=0,status=yes,modal=yes,width=" + w.McxSiteInterceptOnExit.parameters.width + ",height=" + w.McxSiteInterceptOnExit.parameters.height;
w.McxSiteInterceptOnExit.takeSurvey = true;
w.McxSiteInterceptOnExit.createCookie(
('mcxSurveyQuarantine' + w.McxSiteInterceptOnExit.parameters.cookieID),
('mcxSurveyQuarantine' + w.McxSiteInterceptOnExit.parameters.cookieID),
w.McxSiteInterceptOnExit.parameters.expireDaysIfYes);
var inv = document.getElementById(w.McxSiteInterceptOnExit.parameters.invitationID);
if(inv) { inv.style.display = 'none'; }
if(w.McxSiteInterceptOnExit.parameters.waitUntilClose) {
//Opens window and shows placeholderURL
w.McxSiteInterceptOnExit.surveyWindow = w.open(w.McxSiteInterceptOnExit.parameters.placeholderURL, "_blank", strWindowFeatures);
//w.McxSiteInterceptOnExit.surveyWindow.blur();
//window.global.focus();
} else {
//Logic for showing survey on the page rather than a separate window
if(w.McxSiteInterceptOnExit.parameters.showInline) {
var elem = document.getElementById(w.McxSiteInterceptOnExit.parameters.inlineID);
//Make sure elem exists on page, otherwise create a DIV with inlineID
if(!elem) {
elem = document.createElement('div');
elem.setAttribute("id", w.McxSiteInterceptOnExit.parameters.inlineID);
document.body.appendChild(elem);
}
//Preserve existing HTML
if(typeof w.McxSiteInterceptOnExit.cachedHTML === 'undefined') { w.McxSiteInterceptOnExit.cachedHTML = elem.innerHTML; }
//Inject additional required HTML and survey
elem.innerHTML = w.McxSiteInterceptOnExit.cachedHTML +
'<div id="' + w.McxSiteInterceptOnExit.parameters.inlineWrapperID + '">' +
'<div id="' + w.McxSiteInterceptOnExit.parameters.inlineCloseID + '"></div>' +
'<iframe frameborder="0" src="' + (w.McxSiteInterceptOnExit.parameters.surveyURL + w.McxSiteInterceptOnExit.urlParametersToQueryString()) +
'" width="' + w.McxSiteInterceptOnExit.parameters.width + '" height="' +
w.McxSiteInterceptOnExit.parameters.height + '"></iframe></div>';
elem.style.display = 'block';
//Event listener for closing the dialog
var el = document.getElementById(w.McxSiteInterceptOnExit.parameters.inlineCloseID);
if (el.addEventListener) { el.addEventListener("click", w.McxSiteInterceptOnExit.closeSurveyModal, false); }
else { el.attachEvent("onclick", w.McxSiteInterceptOnExit.closeSurveyModal); }
} else {
//Shows survey right away (if both waitUntilClose and showInline are false)
w.McxSiteInterceptOnExit.surveyWindow = w.open((w.McxSiteInterceptOnExit.parameters.surveyURL + w.McxSiteInterceptOnExit.urlParametersToQueryString()), "_blank", strWindowFeatures);
}
}
w.focus();
}
},
//Hides modal
closeSurveyModal: function() {
w.mcxLog('closeSurveyModal');
document.getElementById(w.McxSiteInterceptOnExit.parameters.inlineID).style.display = 'none';
},
//Accepts the invitation.
acceptSurvey:function() {
w.mcxLog('acceptSurvey');
var curUrl = window.location.href;
w.McxSiteInterceptOnExit.addUrlParameter('ref_url', curUrl);
w.McxSiteInterceptOnExit.popUp();
},
//Creates a quarantine cookie and hides the invitation.
declineSurvey: function () {
w.mcxLog('declineSurvey');
w.McxSiteInterceptOnExit.createCookie(
('mcxSurveyQuarantine' + w.McxSiteInterceptOnExit.parameters.cookieID),
('mcxSurveyQuarantine' + w.McxSiteInterceptOnExit.parameters.cookieID),
w.McxSiteInterceptOnExit.parameters.expireDaysIfNo);
document.getElementById(w.McxSiteInterceptOnExit.parameters.invitationID).style.display = 'none';
},
//Shows the invitation
showModal: function (delay) {
w.mcxLog('showModal ...');
if(w.McxSiteInterceptOnExit.parameters.enabled) {
if(!delay) { delay = w.McxSiteInterceptOnExit.parameters.delay; }
w.setTimeout(function () {
w.mcxLog('... showModal');
var invitation = document.getElementById(w.McxSiteInterceptOnExit.parameters.invitationID);
if(invitation) { invitation.style.display = 'block'; }
}, delay);
}
},
addOnLoadEvent: function (func) {
var oldonload = w.onload;
if (typeof w.onload != 'function') {
w.onload = func;
} else {
w.onload = function () {
if (oldonload) { oldonload(); }
func();
};
}
},
addBeforeUnLoadEvent: function (func) {
var oldonload = w.onbeforeunload;
if (typeof w.onbeforeunload != 'function') {
w.onbeforeunload = func;
} else {
w.onbeforeunload = function () {
if (oldonload) { oldonload(); }
func();
};
}
},
addOnUnLoadEvent: function (func) {
var oldonload = w.onunload;
if (typeof w.onunload != 'function') {
w.onunload = func;
} else {
w.onunload = function () {
if (oldonload) { oldonload(); }
func();
};
}
}
};
w.docCookies = {
getBrowser: function () {
// Opera 8.0+
var isOpera = (!!window.opr && !!opr.addons) || !!window.opera || navigator.userAgent.indexOf(' OPR/') >= 0;
// Firefox 1.0+
var isFirefox = typeof InstallTrigger !== 'undefined';
// Safari 3.0+ "[object HTMLElementConstructor]"
var isSafari = /constructor/i.test(window.HTMLElement) || (function (p) { return p.toString() === "[object SafariRemoteNotification]"; })(!window['safari'] || (typeof safari !== 'undefined' && safari.pushNotification));
// Internet Explorer 6-11
var isIE = /*@cc_on!@*/false || !!document.documentMode;
// Edge 20+
var isEdge = !isIE && !!window.StyleMedia;
// Chrome 1+
var isChrome = !!window.chrome && !!window.chrome.webstore;
return {
isOpera: isOpera,
isFirefox: isFirefox,
isSafari: isSafari,
isIE: isIE,
isEdge: isEdge,
isChrome: isChrome
}
},
getItem: function (sKey) {
if (!sKey) { return null; }
return decodeURIComponent(document.cookie.replace(new RegExp("(?:(?:^|.*;)\\s*" + encodeURIComponent(sKey).replace(/[\-\.\+\*]/g, "\\$&") + "\\s*\\=\\s*([^;]*).*$)|^.*$"), "$1")) || null;
},
setItem: function (sKey, sValue, vEnd, sPath, sDomain, bSecure) {
if (!sKey || /^(?:expires|max\-age|path|domain|secure)$/i.test(sKey)) { return false; }
var sExpires = "";
if (vEnd) {
switch (vEnd.constructor) {
case Number:
sExpires = vEnd === Infinity ? "; expires=Fri, 31 Dec 9999 23:59:59 GMT" : "; max-age=" + vEnd;
break;
case String:
sExpires = "; expires=" + vEnd;
break;
case Date:
sExpires = "; expires=" + vEnd.toUTCString();
break;
}
}
var browser = this.getBrowser();
if (browser.isIE || browser.isEdge || !McxSiteInterceptOnExit.parameters.domainPath) {
w.mcxLog('Building cookie without domain. IE: ' + browser.isIE + '; Edge: ' + browser.isEdge + '; domainPath: not used(IE)', true);
document.cookie = encodeURIComponent(sKey) + "=" + encodeURIComponent(sValue) + sExpires + "; path=/";
} else {
w.mcxLog('Building cookie with domain. domainPath: ' + McxSiteInterceptOnExit.parameters.domainPath, true);
document.cookie = encodeURIComponent(sKey) + "=" + encodeURIComponent(sValue) + sExpires + "; domain=" + McxSiteInterceptOnExit.parameters.domainPath + "; path=/";
}
return true;
},
removeItem: function (sKey) {
if (!this.hasItem(sKey)) { return false; }
document.cookie = encodeURIComponent(sKey) + "=; expires=Thu, 01 Jan 1970 00:00:00 GMT; domain=" + McxSiteInterceptOnExit.parameters.domainPath + "; path=/";
return true;
},
hasItem: function (sKey, cleanseCookie) {
if (!sKey) { return false; }
if (cleanseCookie === true) {
this.removeItem(sKey);
}
return (new RegExp("(?:^|;\\s*)" + encodeURIComponent(sKey).replace(/[\-\.\+\*]/g, "\\$&") + "\\s*\\=")).test(document.cookie);
},
keys: function () {
var aKeys = document.cookie.replace(/((?:^|\s*;)[^\=]+)(?=;|$)|^\s*|\s*(?:\=[^;]*)?(?:\1|$)/g, "").split(/\s*(?:\=[^;]*)?;\s*/);
for (var nLen = aKeys.length, nIdx = 0; nIdx < nLen; nIdx++) { aKeys[nIdx] = decodeURIComponent(aKeys[nIdx]); }
return aKeys;
}
};
w.mcxWarn = function(warning, ignorePrefix) {
var consoleWarn = typeof console !== "undefined" && console.warn && w.McxSiteInterceptOnExit.parameters.ignoreWarning === false;
if(consoleWarn) {
var prefix = ignorePrefix ? '' : 'mcxSiteIntercept: ';
console.warn(prefix + warning);
}
};
w.mcxLog = function(log, ignorePrefix) {
var consoleLog = typeof console !== "undefined" && console.log && w.McxSiteInterceptOnExit.parameters.debug === true;
if(consoleLog) {
var prefix = ignorePrefix ? '' : 'mcxSiteIntercept: ';
console.log(prefix + log);
}
};
w.AllegianceSiteInterceptOnExit = w.McxSiteInterceptOnExit; //Backward compatibility (for customers who have <v1.3)
w.McxSiteInterceptOnExit.addOnUnLoadEvent(w.McxSiteInterceptOnExit.onPageClose); //ensures that other events are retained
w.McxSiteInterceptOnExit.addBeforeUnLoadEvent(w.McxSiteInterceptOnExit.onPageClose); //ensures that other events are retained
w.McxSiteInterceptOnExit.addOnLoadEvent(w.McxSiteInterceptOnExit.onPageLoad); //ensures that other events are retained
w.mcxLog("script loaded");
}(this));
var Allegiance = (function() {
var showSurvey = function(surveyId, cimId, pimId, modelDesc, transID) {
var url = "https://canonusa.esaas.inmoment.com/cgi-bin/qwebcorporate.dll?";
var idx = surveyId;
var cim = cimId;
var pim = pimId;
var model = modelDesc;
var surveyTimeStamp = "";
var finalSurveyUrl = url+"&idx="+idx+"&CIM="+cim+"&PIM="+pim+"&Model="+model+"&TransID="+transID+"&t="+surveyTimeStamp;
$('#allegiance-iframe').attr('src', finalSurveyUrl);
};
return {
showSurvey : showSurvey
};
})();
$(document).ready(function() {
// Need to show ConfirmIt only on support pages
if (window.location.href.indexOf("/support/p") > -1) {
var model = '';
var category = '';
if (useMaritzCXSurvey == "N") {
ConfirmIt.openSurvey(encodeURIComponent(model),encodeURIComponent(category));
} else {
McxSiteInterceptOnExit.addUrlParameter("mcxModel", model);
McxSiteInterceptOnExit.addUrlParameter("mcxPCategory", category);
//Survey ID
McxSiteInterceptOnExit.addUrlParameter("mcxID", "M6BSBQ");
McxSiteInterceptOnExit.addUrlParameter("mcxReferrerURL",encodeURIComponent(window.location.href));
McxSiteInterceptOnExit.acceptSurvey();
//$('#surveyModal').modal('show');
}
}
});
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