Firmware Notice: EOS C500 / C500 PL Cinema EOS Cameras: Firmware Update Version


Thank you for using Canon products.

Firmware Version incorporates the following improvements and fixes:

  1. Supports the BT.2020 color gamut which is the official 4K broadcasting standard. NOTE: 3G-SDI or MON. terminal output only. Recording to the CF card(s) is not supported
  2. Supports exFAT file system of CF cards over 128 GB, which decreases the waiting time required for accessing the card before being able to record footage.
  3. Simplifies the process when fine-tuning the preset White Balance values.

Firmware Version is for updating Cinema EOS C500 and EOS C500 PL cameras running firmware version or earlier. If your camera’s firmware is already version, it is not necessary to update the firmware. Once the camera is updated to the latest firmware version, it cannot be restored to a previous version.



Download Firmware Version for the EOS C500.

Download Firmware Version for the EOS C500 PL.

Download the new version of the Instruction Manual for the EOS C500 or EOS C500 PL which provides more information on the new enhancements and fixes available in this firmware update.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

If you have not already done so, please register your Canon EOS C500 or EOS C500 PL Cinema EOS camera. By registering, we will be able to notify you via email about future service upgrades.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Phone:     1-855-CINE-EOS (toll free)
TDD:       1-866-251-3752
Support options and hours of operation:

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