Free Standard Shipping & Handling on Cameras & Lenses
Offer valid July 1, 2025 at 12:00 AM EST through July 31, 2025 at 11:59 PM EST. Offer valid only on consumer camera and lens products available for sale through the Canon online store only. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Free Standard Shipping & Handling on all Ink & Toner
Offer valid July 1, 2025 at 12:00 AM EST through July 31, 2025 at 11:59 PM EST. Offer valid only on ink and toner available for sale through the Canon online store only. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Printer may enter fax reception mode during phone call
Details
We have discovered a phenomenon that occurs when a phone is connected to the external device jack of the printers specified below. Depending on the usage environment, the printer may enter the fax reception mode during a phone call and the call will be terminated.
If your printer’s serial number is within the range shown below, and you have experienced this phenomenon, please install the appropriate firmware to correct this issue. If your printer’s serial number does not fall within the ranges indicated below, there is no need to install this firmware.
Click on your model to download the appropriate firmware and follow the instructions in the UpgradeProcedure.htm file. This file contains full details on how to upgrade your printer’s firmware.
For PIXMA MX300: AAUT00001 – AAUT67359
For PIXMA MX310: AAVH00001 – AAVH99999 and ABAW00001 – ABAW28715
For PIXMA MX700: AAXN00001 – AAXN96803
Support
Contact Information for Inquiries
Canon U.S.A., Inc.
Customer Support Center
Phone: 1-800-OK-CANON
1-800-652-2666
TTD: 1-855-270-3277
Support options and hours of operation: www.usa.canon.com/support

Thanks for signing up!
The application has encountered an unknown error. Please try again in a few minutes!
By clicking Sign Up, you are opting to receive promotional, educational, e-commerce and product registration emails from Canon USA. You can update your preferences or unsubscribe at anytime.
Footer
ABOUT CANON
Canon U.S.A., Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.
| [+] FeedbackTo get the best possible experience using our website we recommend that you upgrade to a newer version of the web browser.
Just click an icon below to view the down load page: