Permanent Fix: Download the Firmware
Printer Firmware Updater file for the PIXMA MG6320 printers contains Firmware Version 2.010. If the printer’s firmware is already Version 2.010, it is not necessary to update the firmware.
When updating your printer’s firmware, please first review the instructions thoroughly before you download the firmware.
Temporary Fix: Recycle the Power
If you are unable to download and install the firmware, the following temporary solution is recommended.
- Unplug the printer’s power cord from the electrical outlet
- Wait 30 seconds
- Plug the printer’s power cord back into the power outlet
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region. If you have not already done so, please register your printer. By registering, we will be able to notify you via email about future service upgrades.
Customer Support Operations
Canon U.S.A., Inc.
Contact Information for Inquiries
Canon Customer Support Center
Support options and hours of operation: www.usa.canon.com/support