To Owners of the VB-C300 - Wide Angle Network Camera
Thank you for using Canon products.
This firmware update (Version 1.1 Rev.03) incorporates the following fixes.
Fixes a phenomenon where a linefeed error occurs and audio communication is disconnected due to an incorrect response message in the audio protocol of the VB-C300 and VB-300B Network Cameras.
Conditions of occurrence:
This phenomenon occurs if the user creates software based on the audio protocol specifications. If the VK-64/VK-16 Network Video Recording Software or NC Viewer is used, this phenomenon will not occur.
Affected versions: V1.0 Rev.01 to V1.1 Rev.02
Firmware Firmware Version 1.1 Rev.03, can now be downloaded by clicking here and then selecting your operating system.