Service Notice: Caution Concerning use of Lithium Batteries

Update

Thank you for using Canon products.

Products

Speedlite 220EX
Speedlite 270EX
Speedlite 270EX II
Speedlite 320EX
Speedlite 380EX
Speedlite 420EX
Speedlite 430EX
Speedlite 430EX II
Speedlite 540EZ
Speedlite 550EX
Speedlite 580EX
Speedlite 580EX II
Speedlite 600EX
Speedlite 600EX-RT
Macro Ring Lite MR-14EX
Macro Ring Lite MR-14EX II
Macro Twin Lite MT-24EX
Compact Battery Pack CP-E2
Compact Battery Pack CP-E3
Compact Battery Pack CP-E4

Details

AA Lithium batteries cannot be used with any Speedlite or Macrolite products and compact battery packs including those listed below because certain AA lithium batteries, in rare cases, may become extremely hot during usage in such products.

Support

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone:     1-800-OK-CANON
                 1-800-652-2666
TDD:       1-866-251-3752
Email: carecenter@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support

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