Firmware Notice: Connect Station CS100: Firmware Version 2.5.2

Thank you for using Canon products.

The latest firmware for the Connect Station CS100 is now available. In order to update the firmware, the CS100 device must be connected to the Internet. Please see detailed instructions below.


Firmware Version 2.5.2 incorporates the following fix:
The CS100 will not start-up when it is connected to a network via a fixed IP address and has been continuously powered on for 2 months or more has been fixed.

Affected Product

This firmware update is for Connect Station CS100 with Firmware up to Version 2.5.1.

Cautions Regarding Use of the CS100

Movies larger than 4GB captured with the EOS-1D X Mark II cannot be imported to the CS100 using a wired connection. Please use a memory card to transfer such movies.

Firmware Update Procedure

Cautions while performing the firmware update:
  • Before the firmware update, please remove the CF card, SD card, and USB cable.  
  • Do not turn off the power of the CS100.
  • Do not lift up or move the CS100.
  • Do not operate the Remote Control CS-RC1.

Firmware update procedure

  1. Turn on the power of the CS100, and connect the device to the Internet.
    *For details on how to connect the CS100 to the Internet, please see the user’s manual.
  1. Press the <Home> button on the remote control, and check whether [ ! ] appears over the “Preferences” item, and if so, select the “Preferences” item, and then press <SET>.

  1. Press the <Right> button of Cross keys on the remote control, select the tab in the image below, and after checking that [ ! ] appears next to [Update Firmware], select [Update Firmware], and then press <SET>.

  1. Press <MENU> on the remote control to start downloading and updating the firmware.

Firmware version confirmation method

  1. Press the <Right> button of Cross keys on the remote control, select the tab in the image below, and check whether the information on the [Update Firmware] screen indicates the latest firmware version.


If you have not already done so, please register your Connect Station CS100. By registering, we will be able to notify you via email about future announcements.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone:   1-800-OK-CANON
TDD:   1-866-251-3752
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