Free Standard Shipping & Handling on Camera & Lens Products
Offer valid January 19, 2023 at 12:00 AM EST through September 30, 2023 at 11:59 PM EST. Offer valid only on consumer camera and lens products available for sale through the Canon online store only. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Firmware Notice: EOS C500 Mark II: Firmware Version 18.104.22.168.00
Firmware Version 22.214.171.124 incorporates the following enhancements: 1. Adds［EOS Standard］and [EOS Neutral] to the Custom Picture Presets.
2. Adds "MEDIA" to the assignable buttons
3. Adds Viewfinder Double Speed Drive Function
Caution: - Please use a commercially available SD/SDHC/SDXC memory card that is 512MB or more for the firmware update.
- Firmware version 126.96.36.199.00 is for updating EOS C500 Mark II cameras running firmware version 188.8.131.52 - 184.108.40.206.00. If your camera's firmware is already version 220.127.116.11.00, it is not necessary to update the firmware. Once the camera is updated to the latest version, it cannot be restored to a previous version.
- Please refrain from loading menu settings generated using the most recent firmware version to a product running an old firmware version, as doing so may affect camera operations.
This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.
Customer Support Operations
Canon U.S.A., Inc.
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-CINE-EOS (toll free) / 1-855-246-3367