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Free Standard Shipping & Handling
Offer valid November 13, 2025 at 12:00AM EST through December 31, 2025 at 11:59PM EST. Offer valid only on select products available for sale through the Canon online store. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Extended Returns
Purchases of eligible products made through the Canon online store only between November 3, 2025 and December 31, 2025 can be returned until January 15, 2026. Offer not valid on products that are considered final sale and/or not eligible for return. Offer subject to the Canon Return Policy.
Firmware Notice: XF305/XF300: Firmware Version 1.0.9.0
Details
Firmware Version 1.0.9.0 incorporates the following correction.
Corrects a phenomenon in which the dark areas of the image are displayed in blue on the LCD panel. This occurs when the camera is configured with the following settings:
- Custom Picture (CP) gamma is set to [Hlt.Pri.]
- LCD/VF Setup
- LCD Setup > Backlight > [Bright]
- View Assistance > [On]
The recorded footage is not affected by this phenomenon.
Please Note: This phenomenon only occurs when the camera is running Firmware Version 1.0.8.0.
Firmware Version 1.0.9.0 is for XF305 and XF300 camcorders with Firmware Version 1.0.0.0 - 1.0.8.0. If your camcorder's firmware is already Version 1.0.9.0, it is not necessary to update the firmware. Once the camcorder is updated to the latest version, it cannot be restored to a previous version.
Support
Download Firmware Version 1.0.9.0 for the XF300.
Download Firmware Version 1.0.9.0 for the XF305.
If you have not already done so, please register your XF305 and XF300. By registering, we will be able to notify you via email about future announcements.
This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.
Thank you,
Customer Support Operations
Canon U.S.A., Inc.
| Contact Information for Inquiries | |
| Canon Customer Support Center | |
| Phone: | 1-800-OK-CANON |
| 1-800-652-2666 | |
| TDD: | 1-866-251-3752 |
| Email: | carecenter@cits.canon.com |
| Support options and hours of operation: www.usa.canon.com/support | |
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