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Free Standard Shipping & Handling
Offer valid November 13, 2025 at 12:00AM EST through December 31, 2025 at 11:59PM EST. Offer valid only on select products available for sale through the Canon online store. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Extended Returns
Purchases of eligible products made through the Canon online store only between November 3, 2025 and December 31, 2025 can be returned until January 15, 2026. Offer not valid on products that are considered final sale and/or not eligible for return. Offer subject to the Canon Return Policy.
Factory Update: EOS-1D C: Firmware Version 1.4.0
Update
Thank you for using Canon products.
Details
Firmware Version 1.4.0 incorporates the following improvements and fixes:
Fixes a phenomenon which occurs when the "Shutter button half-press" menu item, configured in "C.Fn5: Operation">"Custom Controls Menu", is set to metering start only; depending on when the shutter button is half-pressed, it may initiate AutoFocus.
Firmware Version 1.4.0 includes all improvements and fixes provided in previous firmware versions.
Notes:
- As a result of this fix, cameras with Firmware Version 1.3.9 (or later) will not be able to read the “camera settings file” created with cameras running Firmware Version 1.3.5 (or earlier). If you require the “camera settings file”, please create it after updating to firmware version 1.3.9 (or later).
Support
Canon USA will perform this firmware update on the EOS-1D C Cinema EOS Camera free of charge. Shipping and handling charges may apply. Please contact the Canon Customer Support Center for details.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Please register the EOS-1D C. By registering, we will be able to notify you via email when future firmware updates become available for download. If you already registered, please ensure you are opted-in to receive the notification.
| Thank you, Customer Support Operations Canon U.S.A., Inc Contact Information for Inquiries |
|
| Canon Customer Support Center |
|
| Phone: | 1-855-CINE-EOS (toll free) |
| 1-855-246-3367 | |
| TDD: | 1-866-251-3752 |
Email: CinemaEOS@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support
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