Future Firmware plan to support 24p video recording mode for select EOS and PowerShot models.
Update: 12/12/2019
In response to feedback from our customers about some of our recently launched EOS and PowerShot models, Canon U.S.A., Inc. plans to introduce 24p(23.98fps) mode for video recording via a series of future firmware updates for the following select models.
After the firmware is installed onto the camera, it will be possible to shoot 24p (23.98fps) in 4K and Full HD recording resolutions for the select models.
| Model | Firmware Availability
|
| EOS RP | |
| EOS 90D | |
| PowerShot G5 X Mark II | |
| PowerShot G7 X Mark III | |
| EOS M6 Mark II | First half of 2020
|
These updates will be free for all customers to download from the Canon U.S.A., Inc. website.
Canon U.S.A., Inc. is committed to listening to our customers and providing enhancements accordingly.
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Thank You,
Customer Support Operations
Canon U.S.A., Inc
| Contact Information for Inquiries | |
| Canon Customer Support Center | |
| Phone: | 1-800-OK-CANON |
| 1-800-652-2666 | |
| TDD: | 1-866-270-3277 |
| Email: | carecenter@cits.canon.com |
| Support options and hours of operation: www.usa.canon.com/support | |
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