As soon as preparations have been completed, we will inform users about the start date for accepting support requests for lenses affected by this issue.
Potentially affected products will be inspected and repaired free of charge. If you own one of the potentially affected products please contact our Customer Support Center.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Customer Support Operations
Canon U.S.A., Inc