Free Standard Shipping & Handling on Cameras & Lenses
Offer valid July 1, 2025 at 12:00 AM EST through July 31, 2025 at 11:59 PM EST. Offer valid only on consumer camera and lens products available for sale through the Canon online store only. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Free Standard Shipping & Handling on all Ink & Toner
Offer valid July 1, 2025 at 12:00 AM EST through July 31, 2025 at 11:59 PM EST. Offer valid only on ink and toner available for sale through the Canon online store only. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Service Notice: EOS M50 EF-M 15-45mm IS STM Kit may contain an incorrect battery charger (LC-E17)
An incorrect battery charger (LC-E17) may be included in some M50 EF-M 15-45mm IS STM Kits.
We would like to offer our sincere apologies to users who have been inconvenienced by this issue.
Support
If you received the LC-E17 battery charger in the EOS M50 EF-M 15-45mm IS STM Kit please contact our Customer Support Center, using the information below. Canon will replace the LC-E17 with the correct battery charger, LC-E12, free of charge.
This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.
If you have not already done so, please register the EOS M50. By registering, we will be able to notify you via email about future announcements.
Thank you,
Customer Support Operations
Canon U.S.A., Inc.
Contact Information for Inquiries | |
Canon Customer Support Center | |
Phone: | 1-800-OK-CANON |
1-800-652-2666 | |
TDD: | 1-866-251-3752 |
Email: | carecenter@cits.canon.com |
Support options and hours of operation: www.usa.canon.com/support |

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