Disappearance of images when using Lexar Compact Flash Cards
Captured images on some Lexar CompactFlash cards can be lost when used with the Canon cameras listed above. Working together, Lexar and Canon have investigated the cause and confirmed that the problem occurs in extremely rare instances when the products above are used together.
The firmware to correct this problem is now available on the Lexar website.
Lexar customers can contact Lexar Professional Support in US at (+1) 510-413-1233, or in UK at (+44) 1483-522-947 or visit Lexar on-line at www.lexar.com/support.
Serial Number Rubbing Off
We discovered that, for some of the EOS 20D and EOS Digital Rebel XT models that were produced during a certain period of time, the body number printed on the label had worn off following use of the product. This problem affects some products in the following serial number ranges:
Body No. "0910400001 - 0910402496", "0920400001 - 0920407771", "0930400001 - 0930417770"
The body number becoming faint or wearing off does not affect the product functionality. It also does not affect warranty service since the body number is recorded as data in the product. Please contact your local service center if you encounter this problem.
Contact Information for inquiries:
1-800-828-4040 (toll free)
*Available with your cell phone or PHS.
Weekdays: 9:00 a.m. to 8:00 p.m.
Saturdays, holidays: 10:00 a.m. to 5:00 p.m.