November 14, 2017
Mac OS X v10.13 High Sierra
We have discovered some issues with the compatibility of Canon’s Camera Window DC, EOS Utility and Map Utility software programs with Mac OS X v10.13 High Sierra that may cause certain functions of such Canon software not to work. Before upgrading your OS to Mac OS X 10.13 High Sierra, please review the compatibility chart below
| Software | Latest Versions | Compatability | Support | Workaround |
|---|---|---|---|---|
| Image Browser EX | 1.5.2 | B | Text becomes garbled if the application is operated in Japanese/Chinese/Korean. | Change the language of OS system to another language. |
| Photo Stitch | 3.2.7 | A | Operates without serious problem. | |
| Map Utility | 1.8.0 | B | Screen Freezes by Clicking [Cancel] on the User Password Entering Screen during installation. | In halfway of installation, make sure not to cancel but to enter the password instead, and then click [OK] button. |
| Camera Window DC | 8.10.11a/ 8.10.11b | C | Screen Freezes by Clicking [Cancel] on the User Password Entering Screen during installation. | In halfway of installation, make sure not to cancel but to enter the password instead, and then click [OK] button. |
| Unable to connect with Wi-Fi. | If you want to transfer an image from your camera to your Mac, please transfer the image to a card and use the card reader or card slot of Mac. | |||
| EOS Utility | 3.7.0 | B | Screen Freezes by Clicking [Cancel] on the User Password Entering Screen during installation. | In halfway of installation, make sure not to cancel but to enter the password instead, and then click [OK] button. |
| 2.14.31 | C | EOS Lens Registration Tool does not start up in some cases. | -EOS Kiss X3 / EOS REBEL T1i / EOS 500D 1. Please install Digital Photo Professional 4.7.20. By doing so, EOS Lens Registration Tool 1.7.10 will be simultaneously installed. 2. Click [Applications] and then [Canon Utilities], and then select [EOS Lens Registration Tool] so that you can start up EOS Lens Registration Tool 1.7.10. -other than EOS Kiss X3 / EOS REBEL T1i / EOS 500D Click [Applications] and then [Canon Utilities], and select [EOS Lens Registration Tool], and then start up. | |
| EOS Movie Utility | 1.7 | B | Screen Freezes by Clicking [Cancel] on the User Password Entering Screen during installation. | In halfway of installation, make sure not to cancel but to enter the password instead, and then click [OK] button. |
| Digital Photo Professional | 4.7.20 | B | Screen Freezes by Clicking [Cancel] on the User Password Entering Screen during installation. | In halfway of installation, make sure not to cancel but to enter the password instead, and then click [OK] button. |
| 3.15.0 | A | Operates without serious problem. | ||
| Picture Style Editor | 1.19.0 | B | Screen Freezes by Clicking [Cancel] on the User Password Entering Screen during installation. | In halfway of installation, make sure not to cancel but to enter the password instead, and then click [OK] button. |
| Image Transfer Utility | 1.2.5 | B | Screen Freezes by Clicking [Cancel] on the User Password Entering Screen during installation. | In halfway of installation, make sure not to cancel but to enter the password instead, and then click [OK] button. |
| SELPHY CP Printer Driver | 6.8 | C | SELPHY CP Printer Driver cannot be installed to the macOS 10.13 environment. The update version is scheduled to be released in January, 2018 to support the phenomenon. | None |
| Canon XF Utility | 3.2 | B | Screen Freezes by Clicking [Cancel] on the User Password Entering Screen during installation. | In halfway of installation, make sure not to cancel but to enter the password instead, and then click [OK] button. |
| Cinema RAW Development | 2.0 | B | Screen Freezes by Clicking [Cancel] on the User Password Entering Screen during installation. | In halfway of installation, make sure not to cancel but to enter the password instead, and then click [OK] button. |
| Canon RAW Plugin for Avid Media Access | 2.0 | B | Screen Freezes by Clicking [Cancel] on the User Password Entering Screen during installation. | In halfway of installation, make sure not to cancel but to enter the password instead, and then click [OK] button. |
| Canon XF Plugin 64 for Avid Media Access | 3.2 | B | Screen Freezes by Clicking [Cancel] on the User Password Entering Screen during installation. | In halfway of installation, make sure not to cancel but to enter the password instead, and then click [OK] button. |
| Canon XF Plugin for Final Cut Pro X | 3.2 | B | Screen Freezes by Clicking [Cancel] on the User Password Entering Screen during installation. | In halfway of installation, make sure not to cancel but to enter the password instead, and then click [OK] button. |
Details
A: The software is compatible with Mac OS X 10.13 High Sierra.
B: The software has limited functionality with Mac OS X 10.13 High Sierra.
C: The software is not compatible with Mac OS X 10.13 High Sierra.
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