Canon Support for EOS-1D | Canon U.S.A., Inc.

EOS-1D

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Camera Connect
Canon Camera Connect is an application to transfer images shot with compatible Canon cameras to smartphone/tablet.
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Digital Photo Professional Express
Canon Digital Photo Professional Express (Canon DPP Express) is an iPad/iPhone application to color edit RAW images with intuitive touch operation to be converted to JPEG file afterwards.
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image.canon is a cloud service designed to ease your imaging workflow, whether you are a professional, enthusiast, or casual user.

 

Software Development Kit

The Canon EOS Digital Camera Software Development Kit (EDSDK) enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote camera control and communication functionality of the camera. There are two versions of the EDSDK compatible with Windows or Macintosh.

The Software Developer Kit is provided free of charge and can be found at https://www.usa.canon.com/support/sdk. To learn more please visit the Canon Developer Community site and register to download Canon’s SDKs.

  

SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

PRODUCT INFO

Type

Type Digital AF SLR (CCD sensor/Direct imaging)
Recording Media Type I and II CF card
Image Format 28.7 x 19.1 mm
Compatible Lenses Canon EF lenses
Lens Mount Canon EF lens mount

Image Sensor

Type High-sensitivity, high-resolution, large-area single-plate CCD sensor
Pixels Effective pixels: Approx. 4.15 megapixels (2496 x 1665)
Aspect Ratio 2:3
Color Filter System RGB primary colors
Low Pass Filter Located in front of the CCD sensor, fixed

Recording System

Recording Format Design rule for Camera File system
Image Format JPEG and RAW, 36-bit true color (12 bits/RGB color), RAW + JPEG simultaneous recording
File Size (1) Large/Fine: approx. 2.4 MB (2464 x 1648 pixels)(2) Large/Normal: approx. 1.3 MB (2464 x 1648 pixels)(3) Small/Fine: approx. 1.1 MB (2464 x 1648 pixels)(4) RAW: approx. 4.8 MB (2496 x 1662 pixels)* Exact file sizes depend on the subject and ISO speed.
Folders Folder creation and selection possible
File Numbering Consecutive numbering, Auto reset, Manual reset
Interface IEEE 1394 (with dedicated cable)

White Balance

Settings 10 Settings: Auto, daylight, shade, overcast, tungsten light, fluorescent light, flash, custom, manual color temperature setting, personal white balance
Auto White Balance Hybrid auto balance with the CCD sensor and a dedicated, external sensor
Color Temperature Compensation White balance bracketing: +/- 3 steps in whole step increments (1 step = 5 mireds)

Viewfinder

Type Glass pentaprism, eye-level type with eyesight correction
Coverage 100% vertically and horizontally with respect the effective pixels
Magnification 0.72x (-1 diopter with 50mm at infinity)
Eye Point 20mm
Dioptric Adjustment Correction -3.0 - +1.0 diopter
Focusing Screen Interchangeable (9 types)Standard focusing screen: Ec-CIII
Mirror Quick-return half mirror (Transmission: reflection ratio of 63:37, no mirror cut off with EF 1200mm f/5.6 or shorter lens)
Viewfinder Information AF information (AF points, focus confirmation light), exposure information (shutter, speed, aperture, manual exposure, metering range, ISO speed, exposure level, exposure warning), flash information (flash ready, FP flash, FE lock, flash exposure level), JPEG format, number of remaining shots,CF card information
Depth Of Field Preview Enabled with depth-of-field preview button
Eyepiece Shutter Built-in

Autofocus

Type TTL-AREA-SIR with CMOS sensor
AF Frame 45-point Area AF (W x H: 15mm x 8mm)
AF Working Range EV 0-18 (at ISO 100)
Focusing Modes One-Shot AF, AI Servo AF, Manual focusing (MF)
AF Point Selection Automatic selection, manual selection, home position (switch to registered AF point)
Selected AF Point Display Superimposed in viewfinder and indicated on top LCD panel
AF Assist Beam Emitted by the dedicated Speedlite's built-in AF-assist beam

Exposure Control

Metering Modes TTL full aperture metering with 21-zone SPC
(1) Evaluative metering (linkable to any AF point)(2) Partial metering (approx. 13.5% of viewfinder at center)(3) Spot metering a. Center spot metering (approx. 3.8% of viewfinder at center) b. AF point-linked spot metering (approx. 3.8% of viewfinder at center) c. Multi-spot metering (Max. 8 spot metering entries)(4) Center weighted average metering
Metering Range EV 0-20 (at 20 °C/68 °F with 50mm f/1.4 lens, ISO 100)
ISO Speed Range Equivalent to ISO 200-1600 (in 1/3 stop increments), ISO speed can be expanded to ISO 100 and 3200
Exposure Compensation Auto exposure bracketing (AEB): +/- 3 stops in 1/3 stop increments
AE Lock Auto: Operates in One-shot AF mode with evaluative metering when focus is achieved Manual: By AE lock button in all metering modes
Shutter Electronic shutter with the CCD sensor and vertical-travel, local-plane shutter with all speeds electronically-controlled1/16,000 to 30 sec. (1/3 stop increments), bulb, X-synch at 1/500th sec.Soft-touch electromagnetic release10-sec. or 20-sec. delayRemote switch N3-type terminal provided
Type Electronic shutter with the CCD sensor and vertical-travel, local-plane shutter with all speeds electronically-controlled
Shutter Speeds 1/16,000 to 30 sec. (1/3 stop increments), bulb, X-synch at 1/500th sec.
Shutter Release Soft-touch electromagnetic release
Self Timer 10-sec. or 20-sec. delay
Remote Control Remote switch N3-type terminal provided

External Speedlite

EOS Dedicated Speedlite Speedlite EX series E-TTL autoflash
PC Terminal Provided; operates regardless of sync polarity

Drive System

Drive Modes Single-frame, low-speed continuous, high-speed continuous
Continuous Shooting Speed Low-speed continuous: 3 fps. High-speed continuous: 8 fps
Maximum Burst 21 shots in Large/Fine, Large/Normal, Small/Fine modes16 shots in RAW, RAW+Large/Fine, RAW+Large/Normal,RAW+Small/Fine modes*Maximum shots per burst depends on the subject shooting mode, and ISO speed.

LCD Monitor

Type TFT color LCD monitor
Monitor Size 2.0 inches
Pixels Approx. 120,000
Coverage Approx. 100% with respect to the effective pixels
Brightness Control Adjustable to one of five levels

Playback

Display Format (1)Single image with information(2) Single image(3) 4-image index(4) 9-image index
Highlight Alert In display formats (1) and (2) above, any overexposed highlight areas will blink in the image display
AF Point Display Displayed in the single image with information display format

Image Protection and Erase

Protection Erase protection of one image, all images in folder, or all images in the CF card can be applied or cancelled at one time.
Erase One image, all images in folder, or all images in the CF card can be erased (except protected images) at one time

Sound Recording

Recording Methods The voice narration recorded with the built-in microphone is attached to the image
File Format WAV
Recording Time Max. 30 sec. per recording

Menus

Menu Categories (1) Shooting menu(2) Image reviewing menu(3) Setup menu(4) Custom/Personal functions
LCD Monitor Language Japanese, English, French, German, Spanish
Firmware Update Update possible by the user

Power Source

Battery One Ni-MH Pack NP-E3*AC power can be supplied via the AC adapter and DC coupler
Number of Shots At 20°C/68°F: approx. 500. At 0°C/32°F: approx. 350 When a fully-charged Ni-MH Pack NP-E3 battery and EF 50mm f/1.4 USM lens are used; the photo image confirmation function is "on"; the confirmation display time is 2 sec.; and the file format is RAW + Large/Fine)
Battery Check Automatic
Power Saving Provided, Power turn off after 1, 2, 4, 8, 15, or 30 min.
Back-up Battery One CR2025 lithium battery

Dimensions and Weight

Dimensions (W x H x D) 156 x 157.6 x 79.9 mm/6.1 x 6.2 x 3.1 in.
Weight 1250 g/44.1 oz. (Body only. Battery: 335 g/11.8 oz.)

Operating Environment

Working Temperature Range 0 - 45°C/32 - 113°F
Working Humidity Range 85% or lower

EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only


The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.

 

Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.

 

THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.

 

This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:

 

  1. Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
     
  2. Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
     
  3. If the Product has had its serial number or dating altered or removed.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

 

Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)

 

Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.

 

** Technical support program specifics subject to change without notice.

 

MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.

 

It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.

 

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).

 

*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.

Online Repair

Title Canon Support | Safety Notice: Lithium-Ion Battery Pack
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Date 12.31.08
Title Canon Support | Service Notice: TIFF Image Loss with Microsoft Windows Vista
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Date 02.21.07
Title Canon Support | Safety Notice: Counterfeit Lithium-ion Battery Packs and Chargers (updated)
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Date 01.23.12
Title Canon Support | Service Notice: Mistaken Origin Displayed on Packaging of Optional Interface Cables
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Date 02.19.08

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