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Date 10.21.24
File Size 56.98 MB
Date 10.03.19
File Size 15.68 MB
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Camera Connect
Canon Camera Connect is an application to transfer images shot with compatible Canon cameras to smartphone/tablet.
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Digital Photo Professional Express
Canon Digital Photo Professional Express (Canon DPP Express) is an iPad/iPhone application to color edit RAW images with intuitive touch operation to be converted to JPEG file afterwards.
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image.canon
image.canon is a cloud service designed to ease your imaging workflow, whether you are a professional, enthusiast, or casual user.

SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

PRODUCT INFO

Effective Pixels
3840 x 2160 pixels; Approx. 8.29 megapixels
Total Pixels
4206 x 2340 pixels; Approx. 9.84 megapixels
Sensor Type
CMOS
Sensor Size
Super 35; 24.6 x 13.8 (28.2 mm diagonal); 6.4 &micro;m cell pitch
Scanning System
Progressive
Number of Sensors
1
Filter
RGB Primary Color Filter (Bayer Array)
Imaging Processor
Digic DV 4
Interchangeable Lens System
EF-mount for compatibility with EF, EF-S and EOS EF Cinema lens systems.
ND Filter
Mechanical ND filter system with option of clear, 2, 4, and 6 stops
Iris Dial
Manual setting in 1/2-step increments, 1/3-step increments or fine
Push Auto Iris Control
Auto Iris Control
Peripheral Illumination Correction
Available
Exposure Modes
Manual
Push Auto Iris Control
Auto Iris Control (STM lenses)
Metering Modes
Available (Standard Center Weighted, Spotlight, Backlight)
Gain
Normal Setting -6dB to 30dB (-6dB to 44dB with Sensitivity Expansion ON)
Fine Setting -6dB to 24dB in 0.5dB increments
ISO
320 to 102,400* in 1-step or 1/3 step increments

* When the sensitivity is expanded
ND Filter
3 densities (2 stops, 4 stops, 6 stops)
Exposure Compensation/AE Shift
Available
Shutter Modes
3 Modes: OFF; Speed; Angle; Slow Shutter; Clear Scan
Speed setting can be set in 1/3 or 1/4 stop increments
Shutter Speed Range
59.94i/: 1/60 to 1/2000 in 1/4 or 1/3 stops; SLS: ¼, 1/8, 1/15, 1/30; CS: 59.94 Hz - 250.51 Hz

PF30: 1/30 to 1/2000 in 1/4 or 1/3 stops; SLS: ¼, 1/8, 1/15; CS: 29.97 Hz - 250.51 Hz

23.98p/PF24: 1/24 to 1/2000 in 1/4or 1/3 stops; SLS: 1/3, 1/6, 1/12; CS: 23.98 Hz - 250.51 Hz

50i: 1/50 to 1/2000 in 1/4 or 1/3 stops; SLS: 1/3, 1/6, 1/12 1/25; CS: 50.00 Hz - 250.51 Hz

PF25: 1/25 to 1/2000 in 1/4 or 1/3 stops; SLS: 1/3, 1/6, 1/12; CS: 25.00 Hz - 250.51 Hz
Shutter Angle Settings
59.94i: 360, 240, 216, 180, 120, 90, 60, 45, 30, 22.5, 15, 11.25

PF30: 360, 240, 216, 180, 120, 108, 90, 60, 45, 30, 22.5, 15, 11.25

23.98p/PF24: 360, 345.6, 288, 240, 180, 172.8, 144, 120, 90, 86.4, 72, 60, 45, 30, 22.5, 15, 11.25

50i: 360, 300, 240, 180, 150, 120, 90, 60, 45, 30, 22.50, 15, 11.25

PF25: 360, 300, 240, 180, 150, 120, 90, 75, 60, 45, 30, 22.50, 15, 11.25
Iris (Aperture) Range
Lens Dependent (1.0 to 91 in 1/2 or 1/3 stop increments - EF / EF-S lenses only) Canon Cinema EOS lenses are continuous manual.
Focus Settings
Manual, One-Shot AF (Dual Pixel CMOS AF), Continuous AF (Dual Pixel CMOS AF), Face AF
Autofocus System
Available; AF is dependent on interchangeable lenses
(a) Dual Pixel CMOS AF (screen center)
(b) TTL-Video Signal Sensing System (contrast detection system) when Face AF is selected
Signal System
NTSC and PAL
Compression
MPEG-4 AVC / H.264
Color Space
Available
Maximum Bit rate
AVCHD: 28 Mbps
MP4: 35 Mbps
Recording Options
AVCHD:


MP4:
Recording Time

Recording Media
SD Card x2 (Video, Still Images (JPEG), Custom Picture Settings [20 files], Menu Settings and other settings can be recorded); SD/SDHC/SDXC Supported; MMC Cards are not supported
File Format
AVCHD
MP4
File System
FAT 32
Maximum Clip Number
999 (per media)
Recording Format
AVCHD:
28 Mbps & 24 Mbps Modes: Linear PCM; 2-Channel; 16-Bit; 48 kHz
All Other Modes: Dolby Digital 2ch

MP4:
MPEG-4 AAC-LC; 2-Channel; 16-bit; 48 kHz
35-17 Mbps: 256 kbps
Less than 4 Mbps: 128 kbps
Built-in Microphone
Monaural Microphone in Camera Body
Stereo Microphone in Handle Unit
External Audio Inputs
2 - XLR inputs (Auto and Manual level settings)
External microphone terminal: (3.5 mm diameter)
Recording Channel Selection
This is used to set the allocation of the audio channels:
CH1/CH2: The CH1 signals are allocated to the L output channel, and the CH2 signals are allocated to the R output channel.
CH1/CH1: The CH1 signals are allocated to the L output channel, and the CH1 signals are allocated to the R output channel.
CH2/CH2: The CH2 signals are allocated to the L output channel, and the CH2 signals are allocated to the R output channel.
ALL CH/ALL CH: Signals obtained by mixing the CH1 and CH2 signals are allocated to the L and R output channels.
XLR Mic Trimming
Available; -12dB, -6dB, 0dB, +6dB or +12dB
Limiter
Available
Recording Level Adjustment Range
- Infinity to +18dB, Automatic
Separate controls for internal and externally connected microphones.
Phantom Power
Available; +48V
Headphone Adjustment
16 Settings; Volume is muted at lowest setting
Built-in Speaker
Yes; 16 level settings
1KHz Tone
Available; Off, -12, -18, or -20dB
Playback
(1)Standard Playback: The images and sound recorded under the previously stated recording options are played back.
(2)Special Playback: Fast Forward: 5x Speed>15x speed>60x speed>5x speed... Fast Reverse: 5x speed>15x speed>60x speed>5x speed... Frame Forward: 1-frame increments Frame Reverse: In 0.5 second increments (1-GOP increments) Skip Playback: The first image located according to the number of times the skip button has been pressed is output, and played back. In temporary stop mode, the display moves to the start of the clip and pauses. Rec. Review: Rec review is executed by pressing the rec review button while in camera mode. By selecting whether the play back from the start of the last clip on the selected media or play back the last 4 seconds of that clip. When continuous recording has been performed so that the recording extends from one care onto the other, only the images on the card in the current slot are played. Slow Playback: None
Slow and Fast Motion Recording
Available in MP4 Mode Only. This function achieves a fast or slow motion effect by recording at a frame rate different from the one used during playback. The following recording frame rates can be selected using the camera's video quality and frame rate settings. No sound is recorded. 59.94 Hz mode (MP4)

50.00 Hz mode (MP4)
Special Recording Functions
Relay Recording; Double-Slot Recording; Continuous Recording
Photo Recording Mode
Available; Images captured to SD Card; Images can be captured in Camera and Media modes.
Waveform Monitor
Available; 5 Modes (Line/Line+Spot/Field/RGB/YPbPr)
Gain: 1x/2x
Vectorscope
Available; 2 Modes (Spot/Normal)
Gain: 1x/5x
Exposure/Focus Aids
Peaking (white, red, yellow, blue), Zebra Pattern, Magnify, Edge Monitor Focus Assist, Black and White Mode
Pre-Record
Yes, 3 seconds cache (Audio and Video)
Scan Reverse
Available (Horizontal, vertical or both can be selected)
Time code
Drop Frame (DF)* or Non-Drop Frame (NDF)
*59.94(i/P>/29.97P mode in 59.94 Hz mode only
Time Code Modes
Regen, Record Run, Free Run
Auto White Balance (AWB)
Available (BT.709/Wide DR)
White Balance Presets
AWB, Daylight (5,500 K); Tungsten (3,000K); Kelvin (5,500K default); Set A; Set B
Custom Functions
Available, 8 total functions
Custom Display
Available; Total of 33 displays including audio level and remaining battery can be turned on and off
Assign Buttons
17; Can be assigned functions as desired
Color Bars
Available; Color bars compliant with SMPTE, ARIB
(59.94 Hz mode) & EBU/SMPTE (50.00 Hz mode)
Minimum Subject Illumination
59.94 Hz Mode: 0.3 Lux
(f/1.2 lens, 24dB, PF29.27, 1/30s)50.00 Hz Mode: 0.25 Lux
(f/1.2 lens, 24dB, PF25.00, 1/25s)
Sensitivity
59.94 Hz mode: F9
[1920x1080/59.94i, ISO 640 (0dB), 2000 lux, reflectance ratio of 89.9%]50.00 Hz mode: F10
[1920x1080/50.00i, ISO 640 (0dB), 2000 lux, reflectance ratio of 89.9%]
S/N Ratio
59.94 Hz Mode: 54dB (Typical)
[1920x1080/PF29.97, Canon Log Base sensitivity ISO 850 (Dynamic Range 800%)]50.00 Hz Mode: 54dB (Typical)
[1920x1080/PF25.00, Canon Log Base sensitivity ISO 850 (Dynamic Range 800%)]
Dynamic Range
During Normal Shooting: 300%
*With Canon Log Gamma or Wide DR Gamma: 800%
*ISO 850 or above - gain 2.5dB or above
Viewing Angle Adjustment
28.2-degrees
Diopter Adjustment Range
+2.0 to -5.5
EVF Adjustments
Brightness, Contrast, Color, Sharpness, and Backlight
Type
Rotating 3.5 inch Organiz EL (OLED) Display (1,230,000 pixels) on camera body
Display Adjustments
Brightness, Contrast, Color, Sharpness, and Backlight (Normal or Bright)
Time code In/Out
Yes; through HDMI (Output Only)
HDMI
Yes (Type A); Video and Audio Output
Audio Input Terminal
2 - Balanced 3-pin XLR (Mic Level, Mic Level with phantom power and Line Level) on handle unit
3.5mm Microphone terminal on main body
Headphone Jack
Available; 3.5mm stereo mini-jack
Remote Terminals
Available, 2.5mm stereo mini jack
Power Terminal
Battery Pack: 7.4 V
DC in: 8.4V
Battery
BP-9 Series (BP-955 Supplied)
Compact Power Adapter
CA-940 N (Supplied)
Tripod Adapter
Canon TA-100
Tripod Adapter Base
Canon TB-1
Zoom Remote Controller
Canon RC-V100
Dimensions
Camera Body plus Thumb Rest (without eyecup):
Approx. 5.8(w) x 6.9(h) x 6.7(d) in. (147(w) x 174(h) x 169(d) mm)
Camera Body plus Grip plus Eyecup:
Approx. 7.4(w) x 7.4(h) x 8.6(d) in. (188(w) x 189(h) x 219(d) mm)
Camera Body plus Thumb Rest plus Handle Unit & Eyecup:
Approx. 7.4(w) x 11.0(h) x 13.1(d) in. (188w) x 280(h) x 334(d) mm)
Main Unit Weight
Approx. 2.5 lbs (1125g)
Temperature and Humidity
Performance requirements: 0&deg;C to 40&deg;C, 85% (relative humidity)
Operating requirements: -5&deg;C to 45&deg;C, 60% (relative humidity)
Language Support
German, English, Spanish, French, Italian, Polish, Portuguese, Russian, simplified Chinese, Korean characters, and Japanese
Time and Date
Automatic Calendar range January 1st, 2014 through December 31, 2030 selectable in American, Japanese and European Date formats.
World Clock
World Clock support - UTC time setting: Setting range from -12:00 to +14:00

CANON PROFESSIONAL DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR PRODUCTS
PURCHASED IN THE UNITED STATES
 

The limited warranty set forth below is given by Canon U.S.A., Inc. ('Canon USA') with respect to Canon Professional Digital Video Equipment (the 'Equipment') packaged with this limited warranty and purchased in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase. The Equipment is warranted to the original end-user purchaser, when delivered in new condition in its original container, under normal use against defective materials or workmanship as follows: Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of ONE YEAR from the date of original purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by Canon USA's factory service centers or designated service facilities located in the United States. When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose a copy of the Bill of Sale or other proof of purchase with a complete explanation of the problem. During the ONE-YEAR warranty period, repairs will be made and the Equipment will be return-shipped to you free of charge. For repairs after the warranty period is over, you will be given an estimate of the cost of repair and an opportunity to approve or disapprove of the repair expense before it is incurred. If you approve, repairs will be made and the Equipment will be returned to you at your risk and expense. If you disapprove, we will return-ship the Equipment to you at no charge to you to an address within the United States.

 

This limited warranty only applies if the Equipment is used in conjunction with compatible computer equipment and compatible software, as to which items Canon USA will have no responsibility. Canon USA shall have no responsibility under this limited warranty for use of the Equipment in conjunction with incompatible peripheral equipment and/or incompatible software. Non-Canon brand peripheral equipment and software which may be distributed with, or factory loaded on, the Equipment, are sold 'AS IS' without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose. The sole warranty with respect to such non-Canon brand items is given by the manufacturer or producer thereof. If the Equipment contains a hard disk drive, Canon USA recommends that data stored on that drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of such drive.

 

 

In order to obtain warranty service, please contact the authorized Canon retail dealer from whom you purchased the Equipment or contact the CANON INFORMATION CENTER AT 855-CINE-EOS (855-246-3367) or on the internet at pro.usa.canon.com/support. You will be directed to the nearest service facility for your Equipment.

This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the following cases:

  1. Loss or damage to the Equipment due to abuse, mishandling, accident improper maintenance, use of non-Canon accessories or failure to follow operating, maintenance or environmental instructions prescribed in Canon USA's user's manual;
  2. If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage;
  3. If defects or damages are caused by the use of parts or supplies (other than those sold by Canon USA) that cause damage to the Equipment or that cause abnormally frequent service calls or service problems;
  4. If defects or damages are caused by service other than Canon USA's factory service centers or authorized service facilities;
  5. Any internal modification to product hardware or firmware;
  6. Any applicable fee for Maintenance of the Equipment;
  7. If the Equipment has had its serial number or dating altered or removed.

This Limited Warranty does not apply to Equipment purchased outside the United States. This Limited Warranty does not apply to accessories or consumables for the Equipment, which are sold "AS IS", without warranty of any kind by Canon USA. Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This card ensures that you are contacted promptly should there be a safety inspection, modification or product recall under applicable laws or regulations.

NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THIS EQUIPMENT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY (EXCEPT AS MENTIONED ABOVE) GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS EQUIPMENT SHALL BIND THE UNDERSIGNED (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE EQUIPMENT'S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO USE THE EQUIPMENT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU). THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS EQUIPMENT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

CANON U.S.A., INC

Title Canon Support | Firmware Notice: EOS C100 Mark II: Firmware Version 1.0.4.1.00
Advisory Type
Date 03.28.17
Title Canon Support | Firmware Notice: EOS C100 Mark II: Firmware Version 1.0.5.1.00
Advisory Type
Date 08.28.17

 

Color Calibration Service

Canon USA is now offering a comprehensive display color calibration service. Whether you operate in the film, post-production, broadcast, corporate or educational world, our goal is the same: to help ensure image fidelity.

 

Benefits

Calibration Services

This service supports both standard and high dynamic range (HDR) workflows, and ensures your device meets industry standard specifications (SMPTE, DCI, and ITU).*

calibration screen

What to Expect

Our Imaging Science Foundation (ISF) certified professionals will travel to your site to ensure that any calibration is tailored specifically to your viewing environment. During a calibration session, several key image quality elements will be measured including: white point, grayscale, primary and secondary color chromaticity, luminance and gamma.

calibration gamma result screen

Customized Service

For added flexibility, our team can perform calibrations on virtually any type of display technology. Whether it be a consumer grade PC monitor or professional reference display, our service helps ensure your panel is operating to the best of its ability.

Additionally, to remove any ambiguity of your display’s performance, clients will also be provided with detailed pre and post calibration reports.

color calibration screen

 

Canon’s Color Calibration Service offers one-time calibrations, recurring service contracts, and customized training. For more information or to request a free consultation, please fill out the form below.

 

Request a quote

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