DOWNLOADS

Date 01.26.16
File Size 9.68 MB
Date 01.26.16
File Size 5.00 MB
Date 08.09.18
File Size 18.7 MB

SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

PRODUCT INFO

Product

Product Category EFP Lens:
Product Series HJ18ex28B IASE

Image Composition

Object Image Format 2/3 inch
Aspect Ratio 16:9
Object Image size 9.59 mm (H) x 5.39 mm (V)
Zoom Ratio 18 X
Focal Length Range 28,500mm
Focal Length Range with Extender 56,1000mm
Angular Field of View At 28mm
19.6o (H) x 11.4o (V)
At 500mm
1.1o (H) x 0.6o (V)
Angular Field of View with Extender At 56mm
9.9o (H) x 5.6o (V)
At 1000mm
0.6o (H) x 0.3o (V)

Optical Brightness

Maximum Relative Aperture (F-Number) 1 : 2.8 at 28,2863mm
1 : 4.9 at 500mm (Ramping Characteristic)
Maximum Relative Aperture (F-Number) with Extender 1 : 5.6 at 56,572mm
1 : 9.8 at 1000mm (Ramping Characteristic)

Scene Composition

MOD From Front of Lens 2.2 Meter (10mm with Macro)
Scene Object Dimensions at MOD 71.1 cm x 40.0 cm at 28mm
4.1 cm x 2.3 cm at 500mm
Scene Object Dimensions at MOD with Extender 35.6 cm x 20.0 cm at 56mm
2.1 cm x 1.2 cm at 1000mm
Physical Attributes
Width 7.2in (182.8mm)
Height 4.9in (123.7mm)
Length 10.6in (268.3mm)
Weight 5.7lbs (2.6kg)

CANON BROADCAST TELEVISION LENS LIMITED WARRANTY FOR PRODUCTS PRUCHASED IN THE UNITED STATES

The limited warranty set forth below is given by Canon U.S.A., Inc. (‘Canon USA’) with respect to Canon Broadcast Television Lenses (the "Product") when purchased and used in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase. The Product, when delivered in new condition in its original container, is warranted to the original end-user purchaser, under normal use against defective materials or workmanship as follows: Parts: for a period of one(1) year from the date of original purchase, defective parts or defective Products returned to Canon U.S.A. or its designated Factory Service Center in the United States, and proven to be defective upon inspection, will be repaired with new or comparable rebuilt parts or exchanged for refurbished Products, as determined by Canon U.S.A. or its designated Factory Service Center . Labor: for a period of one (1) year from the date of original purchase, labor will be provided free of charge by Canon USA's designated Factory Service Center. When returning the Product under this warranty, you must pre-pay the shipping charges and enclose a copy of the Bill of Sale or other proof of purchase with a complete explanation of the problem. During the one (1) year warranty period, repairs will be made and the Product will be return-shipped to you free of charge.

 

This limited warranty only applies if the Product is used in conjunction with compatible products including, without limitation, camera equipment, computer equipment, and software (“Non-Canon brand Products”), as to which items Canon USA will have no responsibility. Non-Canon brand Products that may be distributed with, or factory loaded on, the Products, are sold "AS IS" and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, which warranties are specifically disclaimed. The sole warranty, if any, with the respect to such Non- Canon brand Products is given by the manufacturer or producer thereof.

 

This Limited Warranty covers all defects encountered in normal use of the Product and does not apply in the following cases: 

 

(a) Loss or damage to the Product due to abuse, mishandling, accident, improper maintenance, improper packing by you, alteration, accident, electrical current fluctuations, use of non-Canon accessories, or failure to follow operating, maintenance or environmental instructions prescribed in Canon user's manual;

 

(b) Defects or damage caused by sand, dirt or water, or by service other than Canon USA's Factory Service Centers;

 

(c) Where parts or supplies (other than those sold by Canon USA) cause damage to the Product or abnormally frequent service calls or service problems.

 

(d) Products whose hardware or firmware has been modified;

 

(e) Products that have their serial number or dating altered or removed;

 

(f) Damage or service resulting from modifications or alterations to a Product in any way;

 

(g) Corrosion damage, or scratches, or abrasions;

 

(h) Damage caused by dropping the Product

 

This Limited Warranty does not apply to Product purchased outside the United States. Except for accessories covered by a separate warranty given by Canon, accessories and consumables for the Product are sold "AS IS", without warranty of any kind by Canon USA.

 

NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THIS PRODUCT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY (EXCEPT AS MENTIONED ABOVE) GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BIND THE UNDERSIGNED (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE PRODUCT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE PRODUCT'S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE

 

POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU).THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
In order to obtain customer support, please contact the CANON INFORMATION CENTER AT 1(800)423-LENS. You will be directed to the nearest Factory Service Center for your Product. Internet support at: www.pro.usa.canon.com/support (E-mail support available)

 

Canon U.S.A., Inc.

ADDITIONAL SUPPORT

image icon
How-To Videos
Get to know your product. Troubleshoot and learn to use your product with video tutorials.
image icon
Canon Community
Join our community to ask questions, share knowledge, and connect with others.
image icon
Knowledge Base
Find answers and perform your own troubleshooting with the knowledge base.

CONTACT US

Still need some help?  In order to get more personalized and faster support, we recommend registering your product in your Canon Account

GET SUPPORT
Need help with your product? Let us help you find what you need.
Product Support
NEED IT FIRST
Sign up for up-to-the-minute Canon News, Sales and Deals.
LEARN WITH CANON
Discover great new ways to enjoy your products with exclusive articles, training and events.
Learn more