Canon Support for imageFORMULA DR-5010C Color Production Scanner | Canon U.S.A., Inc.

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File Name 5010ESG.pdf
Date 08.13.09
File Size 1.40 MB
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Date 03.14.07
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SETUP & TROUBLESHOOTING

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PRODUCT INFO

Products Windows 8 Windows 10 Windows 10s Windows 11
imageFORMULA DR-5010C Color Production Scanner
Model Name DR-5010C
Type Departmental Scanner
Document Feeding Automatic or Manual
Document Size Width 2.1"-11.8"
Document Size Length 2.8" - 17"
Thickness Automatic Feeding 14 to 32 lb bond (U-turn & Straight Path)
Thickness Manual Feeding 11 to 40 lb bond (U-turn)
11 to 144 lb bond (Straight Path)
Grayscale 8-bit
Color 24-bit
Scanning Element 3-line Contact Image Sensor (CMOS)
Light Source RGB LED
Operating Modes Simplex, Duplex, Color, Grayscale, Black and White, Advanced Text Enhancement (three types), Error Diffusion
Drop Out Color RGB, User-selectable
Optical Resolution 600 dpi
Output Resolution 100, 150, 200, 240, 300, 400, 600 dpi

Scanning Speeds

Black And White 50ppm 100ipm
Grayscale 50ppm 100ipm
Color 24 Bit 50ppm 100ipm
Interface USB2.0 and SCSI-III
Scanner Drivers For Windows 98/2000/Me/XP, Windows NT4.0: isis/TWAIN
Dimensions 7.5" x 15.6" x 12.3"
Weight 23 lbs
Power Consumption Max. 83W Bundled Software:Capture Perfect Adobe® Acrobat® Standard Kofax VRS Options:Exchange Roller Kit Barcode Module III One-Year CarePAK Two-Year CarePAK Other Features Auto Color Detection Auto Page Size Detection Batch Separation Custom Color Dropout/Enhance Color Deskew Moire Reduction MultiStreamPre-Scan Prevent Bleed Through/Remove Background Punch Hole Removal Rapid Recovery System Skip Blank Page Text Orientation Recognition Ultrasonic Double-Feed Detection User Registration* Examples based on typical settings, rated with letter-sized documents @ 200 dpi. Actual processing speeds may vary based on PC performance and application software.

DR SCANNER Product 90-Day Limited Warranty for DR-5010C, DR-X10C, DR-6030C

The limited warranty set forth below is given by Canon U.S.A., Inc. and Canon Canada, Inc. ("Canon") with respect to your Canon DR Scanner Product packaged with this limited warranty (the "Product"). Canon warrants the Product and Canon-brand accessories designed for use with the Product to be free from defects in workmanship and material under normal use and service for a period of 90 days after delivery to the original purchaser ("Purchaser") by Canon or its authorized dealer or reseller. During the relevant warranty period, Canon shall, in its sole discretion and without charge, repair or replace any defective part with a new or comparable rebuilt part or exchange the Product with a new or rebuilt Product. Warranty replacement shall not extend the warranty period of the defective Product. This warranty shall not extend to consumables (such as feed rollers, separation rollers, etc.) as to which there shall be no warranty or replacement.

The Product covered by this Limited Warranty will be exchanged or repaired by Canon or an authorized service provider (the "Service Provider"). To arrange for service for the Product under warranty, please call:

In the United States:
Your local Service Provider; or call
1-800-423-2366, Monday through Friday from 8:00 a.m. to 8:00 p.m., E.T.

In Canada:
Your local Service Provider; or call
1-800-OK-CANON, Monday through Friday from 9:00 a.m. to 8:00 p.m., E.T.

If the Product malfunction is not covered by this Limited Warranty or the applicable warranty period has expired or has not been sufficiently established by appropriate documentation, then you will be charged for such service at the then-current service call rates of Canon or the Service Provider.

This warranty shall only apply if this Product is used in conjunction with compatible computers, peripheral equipment and software, as to which items Canon shall have no responsibility. NON-CANON BRAND COMPUTERS, PERIPHERAL EQUIPMENT AND SOFTWARE WHICH MAY BE DISTRIBUTED WITH THE PRODUCT ARE SOLD AS IS, WITHOUT WARRANTY OF ANY KIND BY CANON, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The sole warranty, if any, with respect to such non-Canon brand item is given by the manufacturer or producer thereof.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR PERFORMANCE OF THE PRODUCT. NO OTHER EXPRESS WARRANTY, CONDITION OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE PRODUCT SHALL BIND CANON OR ANY SERVICE PROVIDER. NO WARRANTY IS GIVEN ON ANY USED PRODUCT.

THIS WARRANTY SHALL BE VOID AND OF NO FORCE AND EFFECT IF THE PRODUCT IS DAMAGED AS A RESULT OF (A) ABUSE, NEGLECT, MISHANDLING, ALTERATION, ELECTRIC CURRENT FLUCTUATION OR ACCIDENT, (B) IMPROPER USE, INCLUDING FAILURE TO FOLLOW OPERATING OR MAINTENANCE INSTRUCTIONS IN OR ENVIRONMENTAL CONDITIONS PRESCRIBED IN, CANON'S USER'S GUIDE OR OTHER DOCUMENTATION FOR THE PRODUCT, (C) REPAIR BY OTHER THAN PURCHASER OR AUTHORIZED SERVICE REPRESENTATIVES QUALIFIED BY CANON WHO ARE ACTING IN ACCORDANCE WITH CANON'S SERVICE BULLETINS, (D) USE OF SUPPLIES OR PARTS (OTHER THAN THOSE DISTRIBUTED BY CANON) WHICH DAMAGE THE PRODUCT OR CAUSE ABNORMALLY FREQUENT SERVICE CALLS OR SERVICE PROBLEMS, OR (E) USE OF THE PRODUCT WITH NON-COMPATIBLE COMPUTERS, PERIPHERAL EQUIPMENT OR SOFTWARE, INCLUDING THE USE OF THE PRODUCT IN ANY SYSTEM CONFIGURATION NOT RECOMMENDED IN ANY MANUAL OR OTHER DOCUMENTATION FOR THE PRODUCT. NOR DOES THIS WARRANTY EXTEND TO ANY PRODUCT ON WHICH THE ORIGINAL IDENTIFICATION MARKS OR SERIAL NUMBERS HAVE BEEN DEFACED, REMOVED, OR ALTERED.

ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT.

NEITHER CANON NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ANY SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE PURCHASER OF THE PRODUCT AND STATES SUCH PURCHASER'S EXCLUSIVE REMEDY.

CONDITIONS OF WARRANTY
Defective parts must be returned to Canon or a Service Provider with all necessary documentation and will become the property of Canon.

THIS WARRANTY APPLIES TO PRODUCTS PURCHASED AND USED IN THE U.S.A. AND CANADA ONLY.

CANON U.S.A., INC.
One Canon Park, Melville, NY 11747

CANON CANADA, INC.
Mississauga, Ontario L5T 1P7 Canada

Title Canon imageFORMULA DR-5010C Scanner Driver Version 1.5
Advisory Type
Date 10.17.10

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