Canon Support for imageFORMULA DR-F120 Office Document Scanner | Canon U.S.A., Inc.

DOWNLOADS

Language
Type
Our software & drivers for your product are specific to your operations system. We've detected your operating system as {{os}}. If you need software or drivers for a different operating system make sure to select the correct operating system & version with the dropdowns below. Not all our software & drivers are compatible with all operating systems and versions.
of
There are no results for the OS Version you selected.
Date 02.14.19
File Size 1.34 MB

SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

PRODUCT INFO

Products Windows 8 Windows 10 Windows 10s Windows 11
imageFORMULA DR-F120 Office Document Scanner
Model Name imageFORMULA DR-F120
Type Universal Workgroup
Document Feeding Automatic or Manual
Document Size Width: (Feeder / Flatbed): 2.0" - 8.5" / Up to 8.5"
Length: (Feeder / Flatbed): 3.5" - 14.0" / Up to 14.0"
Document Weight 9 - 32 lb. Bond
Feeder Capacity Up to 50 Sheets
Grayscale 8-bit
Color 24-bit
Light Source RGB LED
Scanning Element One-Line Contact Image Sensor (CMOS)
Scanning Modes Color, Grayscale, Black and White, Error Diffusion, Advanced Text Enhancement, Advanced Text Enhancement II
Optical Resolution 600 dpi
Output Resolution 100/150/200/240/300/400/600/1200/2400 dpi
Scanning Speeds (Simplex/Duplex):* Black and White: 20 ppm / 36 ipm
Grayscale: 20 ppm / 36 ipm
Color: 10 ppm / 18 ipm
Interface Hi-Speed USB 2.0
Dimensions (H x W x D) 4.7" x 18.5" x 13.2"
Weight 10.1 lbs (without AC adapter)
Power Consumption 19.9W or less (Sleep Mode: 2.5W or less)**
Suggested Daily Volume 1,000 Scans***
Bundled Software ISIS/TWAIN Drivers, CaptureOnTouch, EMC Captiva Cloud Capture Run Time
Supported Operating Systems Windows 8.1 (32bit/64bit), Windows 10 (32bit/64bit), Microsoft Windows Server 2012 R2, Microsoft Windows Server 2016, Microsoft Windows Server 2019
Options Exchange Roller Kit; eCarePAK Extended Service
Other Features Adjustable Gamma Settings, Automatic Color Detection, Automatic Page Size Detection, Automatic Resolution, Background Smoothing, Black-and-White Contrast, Batch Separation, Character Emphasis, Color Dropout, 3-D Color Correction, Deskew, Full Auto Mode, Log File Creation, Moire Reduction, Prescan, Prevent Bleed Through/Remove Background, Shadow Cropping (Feeder only), Skip Blank Page, Text Enhancement, Text Orientation Recognition

Limited Warranty

The limited warranty set forth below is given by Canon U.S.A., Inc. and Canon Canada, Inc. ("Canon") with respect to your Canon imageFORMULA DR Scanner Product packaged with this limited warranty (the "Product").  Canon warrants the Product and Canon-brand accessories designed for use with the Product to be free from defects in workmanship and material under normal use and service for a period of one-year after delivery to the original purchaser (“Purchaser”) by Canon or its authorized dealer or reseller.  During the relevant warranty period, Canon shall, in its sole discretion and without charge, repair or replace any defective part with a new or comparable rebuilt part or exchange the Product with a new or rebuilt Product.  Warranty replacement shall not extend the warranty period of the defective Product.  This warranty shall not extend to consumables (such as feed rollers, separation rollers, etc.) as to which there shall be no warranty or replacement.

The Product covered by this Limited Warranty will be exchanged or repaired by Canon or an authorized service provider (the "Service Provider").  To arrange for service for the Product under warranty, please call:
In the United States:
Your local Service Provider; or call
1-800-423-2366, Monday through Friday from 8:00 a.m. to 8:00 p.m., E.T.

In Canada:
Your local Service Provider; or call
1-800-OK-CANON, Monday through Friday from 9:00 a.m. to 8:00 p.m., E.T.

If the Product malfunction is not covered by this Limited Warranty or the applicable warranty period has expired or has not been sufficiently established by appropriate documentation, you will be charged for such service at the then-current service call rates of Canon or the Service Provider.

This warranty shall only apply if this Product is used in conjunction with compatible computers, peripheral equipment and software, as to which items Canon shall have no responsibility. NON-CANON Brand COMPUTERS, PERIPHERAL EQUIPMENT and SOFTWARE WHICH MAY BE DISTRIBUTED WITH THE PRODUCT ARE SOLD AS IS, WITHOUT WARRANTY OF ANY KIND BY CANON, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  The sole warranty, if any, with respect to such non-Canon brand item is given by the manufacturer or producer thereof.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR PERFORMANCE OF THE PRODUCT.  NO OTHER EXPRESS WARRANTY, CONDITION OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE PRODUCT SHALL BIND CANON OR ANY SERVICE PROVIDER.  NO WARRANTY IS GIVEN ON ANY USED PRODUCT.

THIS WARRANTY SHALL BE VOID AND OF NO FORCE AND EFFECT IF THE PRODUCT IS DAMAGED AS A RESULT OF (A) ABUSE, NEGLECT, MISHANDLING, ALTERATION, ELECTRIC CURRENT FLUCTUATION OR ACCIDENT, (B) IMPROPER USE, INCLUDING FAILURE TO FOLLOW OPERATING OR MAINTENANCE INSTRUCTIONS IN OR ENVIRONMENTAL CONDITIONS PRESCRIBED IN, CANON'S USER'S GUIDE OR OTHER DOCUMENTATION FOR THE PRODUCT, (C) REPAIR BY OTHER THAN AUTHORIZED SERVICE PROVIDER REPRESENTATIVES QUALIFIED BY CANON WHO ARE ACTING IN ACCORDANCE WITH CANON'S SERVICE BULLETINS, (D) USE OF SUPPLIES OR PARTS (OTHER THAN THOSE DISTRIBUTED BY CANON) WHICH DAMAGE THE PRODUCT OR CAUSE ABNORMALLY FREQUENT SERVICE CALLS OR SERVICE PROBLEMS, OR (E) USE OF THE PRODUCT WITH NON-COMPATIBLE COMPUTERS, PERIPHERAL EQUIPMENT OR SOFTWARE, INCLUDING THE USE OF THE PRODUCT IN ANY SYSTEM CONFIGURATION NOT RECOMMENDED IN ANY MANUAL OR OTHER DOCUMENTATION FOR THE PRODUCT. NOR DOES THIS WARRANTY EXTEND TO ANY PRODUCT ON WHICH THE ORIGINAL IDENTIFICATION MARKS OR SERIAL NUMBERS HAVE BEEN DEFACED, REMOVED, OR ALTERED.

ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON.  THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON.  PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT.

NEITHER CANON NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ANY SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.  WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER.  THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE PURCHASER OF THE PRODUCT AND STATES SUCH PURCHASER'S EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
Defective parts must be returned to Canon or a Service Provider with all necessary documentation and will become the property of Canon.

THIS WARRANTY APPLIES TO PRODUCTS PURCHASED AND USED IN THE U.S.A. AND CANADA ONLY.

CANON U.S.A., INC.
One Canon Park
Melville, NY 11747

CANON CANADA, INC.
6390 Dixie Road
Mississauga, Ontario L5T 1P7
Canada

 

ADDITIONAL SUPPORT

image icon
How-To Videos
Get to know your product. Troubleshoot and learn to use your product with video tutorials.
image icon
Canon Community
Join our community to ask questions, share knowledge, and connect with others.
image icon
Knowledge Base
Find answers and perform your own troubleshooting with the knowledge base.

CONTACT US

Still need some help?  In order to get more personalized and faster support, we recommend registering your product in your Canon Account

GET SUPPORT
Need help with your product? Let us help you find what you need.
Product Support
NEED IT FIRST
Sign up for up-to-the-minute Canon News, Sales and Deals.
LEARN WITH CANON
Discover great new ways to enjoy your products with exclusive articles, training and events.
Learn more