Canon Support for imageFORMULA ScanFront 220P | Canon U.S.A., Inc.

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Date 08.13.09
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SETUP & TROUBLESHOOTING

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PRODUCT INFO

Model Name imageFORMULA ScanFront 220P
Type Compact Network Scanner
Document Feeding Automatic or Manual Network Functions: Scan-to-E-mail, Scan-to-Folder, Scan-to-FTP, Scan-to-USB Memory
Document Size Width 2" - 8.5"
Document Size Length 2.1" - 14"
Thickness Automatic Feeding 14 - 32 lb. Bond
Thickness Manual Feeding 14 - 40 lb. Bond
Feeder Capacity 50 Sheets
Grayscale 8-bit
Color 24-bit
Scanning Element One-line CMOS CIS
Light Source RGB LED
Operating Modes Simplex, Duplex, Color, Grayscale, Black and White, Error Diffusion, Advanced Text Enhancement
Drop Out Color Red, Green, Blue
Optical Resolution 600 dpi
Output Resolution 100/150/200/300/400/600 dpi

Scanning Speeds

Black And White High Speed (Simplex): 26 ppm
(Duplex): 35 ipm
Grayscale (Simplex): 23 ppm
(Duplex): 23 ipm
Color 24 Bit (Simplex): 16 ppm
(Duplex): 16 ipm
Interface Hi-Speed USB 2.0 x 2 (for USB Memory, USB Keyboard, USB Mouse), LAN 10Base-T/100Base-TX Connector, PS/2 Mouse Port,PS/2 Keyboard Port Memory Size: 512MBOperation Panel: 8.5" TFT Liquid Crystal Display with Touch-Panel Fingerprint Sensor: Optical Sweep Type Sensor (ScanFront 220P Only)
Dimensions 12.2" x 9.21" x 6.22"
Weight 7.5 lb.
Power Consumption 26W or Less
Other Features 8.5" Touch-Screen LCD Automatic Page Size Detection Deskew Text Orientation Recognition Bleed-through Reduction Skip Blank Page Color Dropout/Enhance Color Fingerprint Reader (ScanFront 220P Only)Ultrasonic Double-Feed Detection (ScanFront 220P Only)
Options Exchange Roller Kit Soft Carrying Casee CarePAK (Exchange Service)

The limited warranty set forth below is given by Canon U.S.A., Inc. and Canon Canada, Inc. ("Canon") with respect to your Canon ScanFront 220e/220eP Product packaged with this limited warranty (the "Product"). Canon warrants the Product and Canon-brand accessories designed for use with the Product to be free from defects in workmanship and material under normal use and service for a period of one-year after delivery only to the original purchaser ("Purchaser") by Canon or its authorized dealer or reseller. During the relevant warranty period, Canon shall, in its sole discretion and without charge, repair or replace any defective part with a new or comparable rebuilt part or exchange the Product with a new or rebuilt Product. Warranty replacement shall not extend the warranty period of the defective Product. Further, this warranty shall not extend to consumable parts such as feed rollers, separation rollers, etc. as to which there shall be no warranty or replacement.

To arrange for service by Canon or an Authorized Service Provider (the "Service Provider") for the Product under warranty, please call:

In the United States:
A local Service Provider; or
1-800-423-2366, Monday through Friday from 8:00 a.m. to 8:00 p.m., E.T.

In Canada:
A local Service Provider; or
1-800-OK-CANON, Monday through Friday from 9:00 a.m. to 8:00 p.m., E.T.

If the Product malfunction is not covered by this Limited Warranty or the applicable warranty period has expired or has not been sufficiently established by appropriate documentation, you will be charged for such service at the then current service call rates by Canon or the Service Provider.

This warranty shall only apply if this Product is used in conjunction with compatible computers, peripheral equipment and software, as to which items Canon shall have no responsibility. NON-CANON BRAND COMPUTERS, PERIPHERAL EQUIPMENT AND SOFTWARE WHICH MAY BE DISTRIBUTED WITH THE PRODUCT ARE SOLD AS-IS, WITHOUT WARRANTY OF ANY KIND BY CANON, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The sole warranty, if any, with respect to such non-Canon brand item (including, without limitation, the eCopy Sharescan Essentials Software included in the Product) is given by the manufacturer or producer thereof. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR PERFORMANCE OF THE PRODUCT. NO OTHER EXPRESS WARRANTY, CONDITION OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE PRODUCT SHALL BIND CANON OR ANY SERVICE PROVIDER. NO WARRANTY IS GIVEN ON ANY USED PRODUCT.

THIS WARRANTY SHALL BE VOID AND OF NO FORCE AND EFFECT IF THE PRODUCT IS DAMAGED AS A RESULT OF (A) ABUSE, NEGLECT, MISHANDLING, ALTERATION, ELECTRIC CURRENT FLUCTUATION OR ACCIDENT, (B) IMPROPER USE, INCLUDING FAILURE TO FOLLOW OPERATING OR MAINTENANCE INSTRUCTIONS IN OR ENVIRONMENTAL CONDITIONS PRESCRIBED IN, CANON'S USER'S GUIDE OR OTHER DOCUMENTATION FOR THE PRODUCT, (C) REPAIR BY OTHER THAN AUTHORIZED SERVICE REPRESENTATIVES QUALIFIED BY CANON WHO ARE ACTING IN ACCORDANCE WITH CANON'S SERVICE BULLETINS, (D) USE OF SUPPLIES OR CONSUMABLE PARTS (OTHER THAN THOSE DISTRIBUTED BY CANON) WHICH DAMAGE THE PRODUCT OR CAUSE ABNORMALLY FREQUENT SERVICE CALLS OR SERVICE PROBLEMS, OR (E) USE OF THE PRODUCT WITH NON-COMPATIBLE COMPUTERS, PERIPHERAL EQUIPMENT OR SOFTWARE, INCLUDING THE USE OF THE PRODUCT IN ANY SYSTEM CONFIGURATION NOT RECOMMENDED IN ANY MANUAL OR OTHER DOCUMENTATION FOR THE PRODUCT. NOR DOES THIS WARRANTY EXTEND TO ANY PRODUCT ON WHICH THE ORIGINAL IDENTIFICATION MARKS OR SERIAL NUMBERS HAVE BEEN DEFACED, REMOVED, OR ALTERED.

ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON CD-ROMS ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT. THE PRODUCT INCLUDES eCOPY SHARESCAN ESSENTIALS SOFTWARE. eCOPY, INC'S END-USER LICENSE AGREEMENT IS INCLUDED IN THE INSTALL WIZARD OF THE ENCLOSED CD ROM.

NEITHER CANON NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ANY SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT AND STATES SUCH PURCHASER'S EXCLUSIVE REMEDY.

CONDITIONS OF WARRANTY
Defective parts must be returned to Canon or the Service Provider with all necessary documentation and will become the property of Canon. THIS WARRANTY APPLIES TO PRODUCTS PURCHASED AND USED IN THE U.S.A AND CANADA ONLY.

Canon U.S.A., Inc.      One Canon Park Melville, NY 11747
Canon Canada, Inc.   6390 Dixie Road Mississauga, Ontario L5T 1P7 Canada

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