Canon Support for XF400 | Canon U.S.A., Inc.
XF400
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SETUP & TROUBLESHOOTING
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PRODUCT INFO
Tech. Specs. Detailed PDF | View Full Details of Technical Specifications |
Standard Definition or High Definition | 4K Ultra High Definition |
Power Supply (rated) | 7.4V DC (Battery Pack), 8.4V DC (DC IN) |
Video Recording system | Compression: MPEG-4 AVC/H.264 Color Sampling: 4:2:2 or 4:2:0 File Format: MP4 Recording Modes: 150 Mbps: 3840x2160 (60p/30p/24p) 35 Mbps: 1920x1080 (60p/30p/24p) 17 Mbps: 1920x1080 (60p/30p/24p) 8 Mbps: 1280x720 (60p) 4 Mbps: 1280x720 (30p) |
Audio Recording system | MPEG-4 AAC-LC (16-bit 2ch) / LPCM (16-bit 4ch), 48 kHz |
Image Sensor | 1.0-inch CMOS |
Total Pixels | Approx. 13.4 megapixels (4268 x 3148) |
Effective Pixels | Approx. 8.29 megapixels (3840 x 2160) |
Maximum recording Time | 8GB card 150 Mbps: 5 min. 35 Mbps: 25 min. 17 Mbps: 55 min. 8 Mbps: 120 min. 4 Mbps: 245 min. 16GB card 150 Mbps: 10 min. 35 Mbps: 55 min. 17 Mbps: 120 min. 8 Mbps: 255 min. 4 Mbps: 515 min. 32GB card 150 Mbps: 25 min. 35 Mbps: 115 min. 17 Mbps: 245 min. 8 Mbps: 520 min. 4 Mbps: 1045 min. 64GB card 150 Mbps: 55 min. 35 Mbps: 240 min. 17 Mbps: 495 min. 8 Mbps: 1055 min. 4 Mbps: 2115 min. 128GB card 150 Mbps: 110 min. 35 Mbps: 485 min. 17 Mbps: 995 min. 8 Mbps: 2120 min. 4 Mbps: 4245 min. Recording will automatically stop when it has continued for 12 hours. A variable bit rate is applicable in each case. |
Lens | Canon 15x Zoom, 8.3-124.5mm (35mm equivalent 25.5-382.5mm), f/2.8-4.5 |
Focusing System | Dual Pixel CMOS AF, Contrast AF The detection range for CMOS AF is approx. 80% (vertical) x 80% (horizontal) of the entire field of view. |
Manual Exposure | Yes |
Max Shutter Speed | 1/2000 |
Minimum Focusing Distance | 10mm at wide end, 60cm across entire zooming range |
White Balance | Auto, Preset (Daylight, Tungsten), Color Temperature Settings (2,000-15,000K), Set (1/2) |
Frame Rate | 60p, 30p, 24p |
Minimum Illumination | P Mode: Approx. 1.7 lux (shutter speed: 1/30 sec., 60p with auto slow shutter on) Low Light Mode: Approx. 0.1 lux (shutter speed: 1/2 sec.) |
Genlock Terminal | No |
3G-SDI Terminal | No |
Timecode Terminals | No |
Image Stabilization | Optical system (lens shift) + electronic stabilization (Image rotation and camcorder movements in the yaw and pitch directions are electronically corrected.) Modes: Dynamic IS, Powered IS, Standard IS, IS Off |
Filter Diameter | 58mm |
Viewfinder | 0.24-inch TFT wide color LCD, approx. 1.56 million dots, approx. 100% field of view |
LCD Screen | 3.5-inch wide LCD and wide view angle, wide color range supported and AR surface treatment (Approx. 1.56 million dots) |
Microphone | Stereo (using electret condenser microphone) |
Recording Media | SD/SDHC/SDXC Card (2 slots): MP4 movies/photos. Menu settings can also be recorded. |
USB Terminal | mini-B receptacle and Hi-Speed USB supported (output only) |
Video Terminal | 3.5mm stereo mini-jack, HDMI™ mini connector |
Audio Terminal | 3.5mm stereo mini-jack, XLR 3-pin jack (two channels, provided on the handle unit), HDMI™ mini connector, headphone jack |
HDMI Terminal | HDMI™ mini connector |
AV Mini Terminal/Headphone Terminal | 3.5mm stereo mini-jack |
Ethernet Terminal | Ethernet connector (RJ-45) (supports 1000BASE-T) |
Operating Temperature range | For Performance: Approx. 0-40° C, 85% (relative humidity) For Operation: Approx. -5-45° C, 60% (relative humidity) |
Dimensions | Approx. 5.3 x 3.8 x 8.4 in. / 135 x 97 x 214mm (excluding lens hood, mic holder unit, handle unit and battery pack) Approx. 5.9 x 3.8 x 10.5 in. / 150 x 97 x 267mm (including lens hood and Battery Pack BP-828; excluding mic holder unit and handle unit) Approx. 5.9 x 8.5 x 10.5 in. / 150 x 216 x 267mm (including lens hood, Battery Pack BP-828, mic holder unit and handle unit) All dimensions exclude the grip belt. |
Weight | Approx. 2.5 lbs. / 1145g (body only) Approx. 3.7 lbs. / 1665g (includes lens hood, mic holder unit, handle unit, Battery Pack BP-828 and 1 memory card) Grip belt included for all values. |
System Frequency Change
Thank you for using Canon products.
Canon is offering System Frequency Change service for professional camcorders. Interested parties can call our support centers to make arrangements for this service.
Overview
For the models listed below an optional feature upgrade is available for customers who wish to have the ability to change the system frequency setting between 59.97Hz and 50.00 Hz. For more information about what frame-rates and settings are available for your model, please download the appropriate leaflet below.
Associated Models:
XA11, XA15, XA20, XA25, XA30, XA35, XA40, XA45, XA50, XA55
XF100, XF105, XF200, XF205, XF300, XF305, XF400, XF405
Pricing
This service is available for a $500 fee, not including shipping and taxes.
*All pricing is subject to change
Downloads
Switching the System Frequency
Thank you,
Customer Support Operations
Canon U.S.A., Inc.
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-CINE-EOS (toll free), 1-855-246-3367
TDD: 1-866-251-3752
Email: CinemaEOS@cits.canon.com
For additional support options: pro.usa.canon.com/support
Benefits
Calibration Services
This service supports both standard and high dynamic range (HDR) workflows, and ensures your device meets industry standard specifications (SMPTE, DCI, and ITU).*
What to Expect
Our Imaging Science Foundation (ISF) certified professionals will travel to your site to ensure that any calibration is tailored specifically to your viewing environment. During a calibration session, several key image quality elements will be measured including: white point, grayscale, primary and secondary color chromaticity, luminance and gamma.
Customized Service
For added flexibility, our team can perform calibrations on virtually any type of display technology. Whether it be a consumer grade PC monitor or professional reference display, our service helps ensure your panel is operating to the best of its ability.
Additionally, to remove any ambiguity of your display’s performance, clients will also be provided with detailed pre and post calibration reports.
Canon’s Color Calibration Service offers one-time calibrations, recurring service contracts, and customized training. For more information or to request a free consultation, please fill out the form below.