Introduction

The Canon Laser Consumable Return Recycling Program Web Site allows customers to print a UPS authorized return label directly from the web site after customers have completed the required fields. The following guide will help customers navigate the web site and perform the following:

Create new UPS return label and print directly from the Web Site.

Locate nearby UPS Stores/Customer Centers and UPS Authorized Shipping drop off locations.

Returning Acceptable Canon Brand Consumables

If you want to print a Canon Return ARS Label for your return package of acceptable Canon Brand consumables click the "PRINT A RETURN LABEL" link in the menu options and follow these steps:

1. Fill in all fields and select the Canon equipment type to be returned from the pull down menu.
   • This program ONLY accepts Canon Brand toner cartridges/bottles and waste toner containers.
   • Contact Canon at 1-800-OK-CANON or via e-mail at cleanearth@cits.canon.com if your Canon equipment type is not listed on the pull down menu. Please tell us "your model name", "your machine model name" and "your machine's serial number"
2. Accept Canon Laser Consumable Return Program Terms.
3. Click the "Submit" button.
4. Click on "Select Here for Pre-paid Label"
5. Confirm the information shown is correct.
6. Click Submit.
7. Print the UPS ARS label
8. Secure the label on the box.
9. Locate the nearest UPS Stores/Customer Centers and UPS Authorized Shipping drop off locations.