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ADDITIONAL SUPPORT RESOURCES

Join our community to ask questions, share knowledge, and connect with others.

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Get to know your product. Troubleshoot and learn to use your product with video tutorials.

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Find answers and perform your own troubleshooting with the knowledge base.

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Access the drivers, software and firmware downloads for your Canon product.

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Click here for support numbers by group

Product Group - Consumer Series	Phone Number	Hours (all times EST, excluding holidays)
Cameras - EOS Digital SLRs, EF Lenses & Flashes	1-800-652-2666	Monday-Friday: 9:00 am to 6:00 pm
Cameras - PowerShot*	Please sign into your Canon Account to see support eligibility for this product.
Camcorders - VIXIA	Please sign into your Canon Account to see support eligibility for this product.
Printers - IVY Series*	Please sign into your Canon Account to see support eligibility for this product.
Printers - MAXIFY (IB, MB Series)*	Please sign into your Canon Account to see support eligibility for this product.
Printers - PIXMA (MG, MX, MP, TR, TS, IP, SELPHY)*	Please sign into your Canon Account to see support eligibility for this product.
Printers - PIXMA (G Series)*	Please sign into your Canon Account to see support eligibility for this product.
Printers - PIXMA Pro Series	1-800-652-2666	Monday-Friday: 9:00 am to 6:00 pm
Printers - imageCLASS (MF, LBP & D Series)	1-800-652-2666	Monday-Friday: 9:00 am to 6:00 pm
Presenters - Wireless Series	1-800-652-2666	Monday-Friday: 9:00 am to 6:00 pm
Scanners - CanoScan	Please sign into your Canon Account to see support eligibility for this product.
Scanners - imageFORMULA	1-800-423-2366	Monday-Friday: 8:00 am to 6:00 pm
FAXPHONE	1-800-652-2666	Monday-Friday: 9:00 am to 6:00 pm
PC Copiers	1-800-652-2666	Monday-Friday: 9:00 am to 6:00 pm
Calculators	Please sign into your Canon Account to see support eligibility for this product.
Binoculars	1-800-652-2666	Monday-Friday: 9:00 am to 6:00 pm
Sales	1-800-652-2666	Monday-Friday: 9:00 am to 9:00 pm
Rebates	1-800-652-2666	Monday-Friday: 9:00 am to 5:00 pm

Product Group - Professional Series	Phone Number	Hours (all times EST, excluding holidays)
Cinema EOS - Cameras and Cine Lenses	1-855-246-3367	7 days a week: 24 Hours (Closed on Holidays)
Canon Professional Services (CPS) - Members Hotline	1-888-277-4540	7 days a week: 24 Hours (account verification required) (Closed on Holidays)
Large Format Inkjet Printers - imagePROGRAF	1-800-423-2366	Monday-Friday: 9:00 am to 6:00 pm
imagePROGRAF - PRO-1000	1-800-652-2666	Monday-Friday: 9:00 am to 6:00 pm
imagePROGRAF - PRO-2000, 4000, and 6000	1-800-423-2366	Monday-Friday: 9:00 am to 6:00 pm
Video Cameras - Professional HD, X and G Series	1-800-652-2666	Monday-Friday: 9:00 am to 6:00 pm
Projectors	1-800-652-2666	Monday-Friday: 9:00 am to 6:00 pm
Network Security Cameras	1-800-652-2666	Monday-Friday: 9:00 am to 6:00 pm
Reference Displays	1-855-452-2666	7 days a week: 24 Hours TDD (TTY) 1-855-270-3277 Monday-Friday: 9:00 am to 5:00 pm
PTZ & Remote Cameras	1-800-423-5367	Monday-Friday: 9:00 am to 8:00 pm

*Some products require a Canon Account.

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