EOS Webcam Utility Pro offers a value-added subscription option that enhances your camera’s capabilities when connected via USB to both Windows and Mac. Enhancements include the ability to connect multiple cameras, wireless connectivity, greater camera and content control, high-res upscaling in full HD mode, a maximum frame rate up to 60fps, the ability to output to multiple channels simultaneously and more.

To subscribe, you must have a compatible Canon camera and be using a compatible web conferencing /streaming application.

The following operating systems are supported:

• Windows 10 & Windows 11
• macOS 14, 13, 12 and Apple Silicon Macs

An internet connection is also required for the computer using the EOS Webcam Utility Pro subscription.

A valid payment method (bank issued credit card) and an active e-mail address are required to activate the subscription. Debit Cards, Prepaid Cards or Gift Cards are not a valid form of payment for the subscription service.

The EOS Webcam Utility Pro subscription service is only available in the United States of America.  Customers residing in other countries are encouraged to visit the Canon web site in their region and download the no-cost version of the software. Please note that the no-cost version of the software will not include all of the features offered with the EOS Webcam Utility Pro software.

Please click here for a step-by-step guide for downloading the software, activating your subscription, and connecting your compatible camera.

Yes, all new subscriptions come with a free trial for the first thirty (30) days! Your payment information will be set up at the time of activation, but you will not be billed until thirty (30) days after the subscription is activated. To avoid being billed after the trial period ends, you must cancel the subscription within the thirty-day trial period.

All of your subscription information can be reviewed and managed on your MyCanon Account.

Both the Monthly and Annual Plan will start billing immediately after the thirty-day trial period ends unless you cancel during the thirty-day trial period.

You can cancel or modify your EOS Webcam Utility Pro subscription at any time through your MyCanon Account. Please note that there will be no refund of any advance payments paid for your EOS Webcam Utility Pro subscription if you cancel your subscription.

To cancel:

1. MyCanon Account
2. Go to my Manage Plan
3. Select Cancel Plan

The cancellation will take effect at the end of the current billing cycle for your EOS Webcam Utility Pro subscription.  To avoid being billed after the trial period ends, you must cancel the subscription within the thirty-day trial period.

Your MyCanon account can also be used to change your subscription, including changing the payment method, or changing the subscription billing term (either monthly or annual billing).

Please contact our Customer Support Center at 1-800-652-2666 or visit the Canon Community here.