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EOS M50 Mark II
Contact Support
All times ET, excluding holidays.
EOS M50 Mark II
Type
Digital single-lens non-reflex AF/AE camera with built-in flash
Image Processor
DIGIC 8
Recording Media
SD/SDHC/SDXC memory cards
- UHS-I compatible
Compatible Lenses
Canon EF-M lens group
- Using mount adapter EF-EOS M: Canon EF or EF-S lenses.
- RF mount lenses cannot be used.
Lens Mount
Canon EF-M mount
Type
CMOS sensor (supporting Dual Pixel CMOS AF)
Effective pixels
Approx. 24.1 megapixels
Total Pixels
Approx. 25.8 megapixels
Aspect Ratio
3:2 (Horizontal:Vertical)
Screen Size
Approx. 22.3 x 14.9mm (APS-C)
File Format
Design rule for Camera File system 2.0, Exif 2.31 compliant, Supports time difference information
Data Type
Recording Pixels
Large: Approx. 24.00 Megapixels
Medium: Approx. 10.60 Megapixels
Small 1: Approx. 5.90 Megapixels
Small 2: Approx. 3.80 Megapixels
RAW / C-RAW: Approx. 24.00 Megapixels
3:2 Aspect Ratio
Large: Approx. 24 MP (6000 x 4000)
Medium: Approx. 10.6 MP (3984 x 2656)
Small 1: Approx. 5.9 MP (2976 x 1984)
Small 2: Approx. 3.8 MP (2400 x 1600)
RAW / C-RAW: Approx. 24 MP (6000 x 4000)
4:3 Aspect Ratio
Large: Approx. 21.3 MP (5328 x 4000)
Medium: Approx. 9.5 MP (3552 x 2664)
Small 1:Approx. 5.3 MP (2656 x 1992)
Small 2: Approx. 3.4 MP(2112 x 1600)
RAW / C-RAW: Approx. 24 MP (6000 x 4000)
16:9 Aspect Ratio
Large: Approx. 20.2 MP (6000 x 3368)
Medium: Approx. 8.9 MP (3984 x 2240)
Small 1: Approx. 5.0 MP (2976 x 1680)
Small 2: Approx. 3.2 MP (2400 x 1344)
RAW / C-RAW: Approx. 24 MP (6000 x 4000)
1:1 Aspect Ratio
Large: Approx. 16 MP (4000 x 4000)
Medium: Approx. 7.1 MP (2656 x 2656)
Small 1: Approx. 3.9 MP (1984 x 1984)
Small 2: Approx. 2.6 MP 1600 x 1600)
RAW / C-RAW: Approx. 24 MP (6000 x 4000)
• The recording pixels number is rounded to the whole number nearest to 10,000 or 1,000.
RAW + JPEG Simultaneous Recording
Simultaneous recording of any combination of RAW/C-RAW/ and JPEG image recording quality is supported
Folder Setting
Creating new folders and selecting folders in the card is possible.
File Numbering
Continuous, Auto Reset
Still Photo File Size / Number of Possible Shots / Maximum Burst for Continuous Shooting
Image Quality | Image File Size (approx. MB) | Possible Shots (approx.)*1 | Maximum Burst (approx.)*1 |
Large (Fine) | 8.4 | 3600 | 36 |
Large (Normal) | 4.5 | 6610 | 35 |
Medium (Fine) | 4.6 | 6480 | 34 |
Medium (Normal) | 2.6 | 11400 | 34 |
Small 1 (Fine) | 3.1 | 9690 | 34 |
Small 1 (Normal) | 1.8 | 16010 | 34 |
Small 2 | 1.8 | 16340 | 34 |
RAW | 27.2 | 1120 | 10 |
C-RAW | 15.8 | 1930 | 16 |
RAW + Large (Fine) | 27.2 + 8.4 | 850 | 10 |
C-RAW + Large (Fine) | 15.8 + 8.4 | 1250 | 14 |
* File size, number of possible shots, and maximum burst vary depending on shooting conditions (including subject, ISO speed, Picture Style, and Custom Function).
Picture Style
- Auto
- Standard
- Portrait
- Landscape
- Fine Detail
- Neutral
- Faithful
- Monochrome
- User Defined 1-3
White Balance
- Auto (Ambience priority/White priority)
- Daylight
- Shade
- Cloudy*1
- Tungsten light
- White fluorescent light
- Flash
- Color temperature
- Custom (Custom WB)*2
- White Balance Shift - blue~amber and/or magenta~green; ±9 levels
*2Custom white balance is not available for monochrome images and images with Creative filters applied.
Noise Reduction
- High ISO speed NR - Disable, Low, Standard, High, or Multi-shot NR possible
- Long Exposure noise reduction (at shutter speeds 1 second and longer) - Disable, Enable, or Enhanced
(Applies to all ISO speeds)
Automatic Image Brightness Correction
Auto Lighting Optimizer
(Disable, Low, Standard, or High)
(Not available if Highlight Tone Priority is active)
Highlight Tone Priority
Still photo shooting(Disable, Enable or Enhanced)
Movie recording (Disable, Enable)
Lens Aberration Correction
- Peripheral illumination correction
- Distortion correction
- Digital Lens Optimizer (DLO)
- Chromatic aberration correction
- Diffraction correction
Creative Assist
During shooting (in Scene Intelligent Auto):
• Vivid, Soft, Warm, Cool, Green, Shine, Lime, Peach, B&W, Blue, Purple
• Image Creation Effects — Background blur, Brightness, Contrast, Saturation, Color Tone 1, Col-or-tone 2, Monochrome
Creative Assist during playback (RAW or C-RAW images):
•Auto 1, Auto 2, Auto 3, Vivid, Soft, Warm, Cool, Green, Shine, Lime, Peach, B&W, Blue, Purple, Normal
•Image Creation Effects — Brightness, Contrast, Saturation, Color tone 1, Color tone 2, Monochrome
Type
Dual Pixel CMOS AF (1-point AF, Spot AF, Face+Tracking priority AF, Zone AF)
AF Points
Still photo shooting: Up to 143 zones (Maximum)
Video shooting: Up to 117 zones (Maximum)
Focusing Brightness Range
Still photo shooting: EV -4–18 (at Center AF point, room temperature, ISO 100, f/1.4, in One-Shot AF)
Video shooting: EV -2–18 ( When set to Face+Tracking. Except for Miniature effect movie).
AF Operation
One-Shot AF, Servo AF, or Manual Focus
Touch & Drag AF
Supported (When [Tap to select subject] is disabled)
Tap to Select Subject
Face+Tracking Tap to select subject | Enable / Disable |
Active Touch Area | Right, Left, Top, Bottom, Top right, Bottom right, Top left, Bottom left |
AF Assist Beam
Built-in LED lamp
Metering Modes
384-zone (24x16) metering using the image sensor.
Brightness Metering Range
Stills: EV -2–20 (at room temperature 73°F/23°C, ISO 100)
Video: EV 0–20 (at room temperature 73°F/23°C, ISO 100)
Exposure Control
Via SHOOTING MODE in menu:
•Program AE, Shutter-priority AE, Aperture-priority AE, or Manual
(B is selected as shutter speed setting in Manual mode)
ISO Speed Range (Recommended Exposure Index)
Stills: ISO 100–25600 (in 1/3-stop increments)
Video: ISO 100-12800; H: 25600
Exposure Compensation
Manual: ±3 stops in 1/3-stop increments
AE Lock
Manual, Auto (exposure locked after focusing, in One-Shot AF with Evaluative metering)
Type
Electronically controlled focal-plane shutter
* Electronic 1st / mechanical 2nd curtain
* Except when Silent Mode is set
Rolling shutter, using the image sensor
* Electronic shutter
* When Silent Mode is set
Shutter Speeds
Creative Zone: 1/4000 to 30 sec., bulb
*X-sync at 1/200 sec.
Basic Zone: 1/4000 to 1 sec.
* Varies depending on shooting mode
Built-in Flash
Manual pop-up flash (Max. Guide Number approx. 16.4 [ft] / 5.0 [m], at ISO 100)
Flash Metering Mode
Evaluative (Face Priority) / Evaluative / Average
Flash Exposure Compensation
±2 stops in 1/3-stop increments
FE Lock
Provided
Continuous Shooting Priority (CSP) mode
Supported
* EL-100 Mode dial set to ON
* Flash mode set to CSP
* ISO speed is automatically set to ISO Auto
External Flash
Not supported
Drive Mode and Continuous Shooting Speed (Approx.)
Single Shooting | Single Shooting |
Continuous Shooting | When set to ONE SHOT AF: Max. Approx. 10 shots/sec.*1 When set to SERVO: Max. Approx. 7.4 shots/sec.*1 |
Self-timer: 10 sec. / Remote Control | Single shooting with a remote control*2 |
Self-timer: 2 sec. | Shoots 2 sec. after the shutter button is pressed |
Self-timer: Continuous | Takes the specified number of shots 10 sec. after the shutter button is pressed |
* 2 BR-E1: Supported / RC-6: Not supported
Self-timer Mode
Off, 2-second self-timer, 10-second self-timer, Continuous timer
Aspect Ratio Settings
3:2, 4:3, 16:9, 1:1 (Frame Grab images from 4K movies cannot be cropped)
Focus Mode
AF, MF, AF+MF (Manual focus after One-Shot AF)
MF peaking provided
Continuous AF
Provided
Touch Shutter
Provided
Grid Display
Off / 3x3 / 6x4 / 3x3+diag
Depth of Field Preview
Provided
Recording System
MP4
File Format
Video: MPEG-4 AVC / H.264 •Variable (averaged) bit rate
Audio: AAC
Live Streaming
Supported
Recording Size and Frame Rate
Movie Recording | Resolution | Frame Rate (fps)1 | Compression Format | Audio | Recording Format | |
4K (UHD)*¹ | 3840 x 2160 | 23.98 | IPB (Standard) | AAC | MP4 | |
Full HD | 1920 x 1080 | 59.94 29.97 23.98 | ||||
HD | 1280 x 720 | 59.94 | ||||
Hybrid Auto | Full HD | 1920 x 1080 | 59.94 29.97 23.98 | |||
HD | 1280 x 720 | 59.94 | ||||
Video Snapshot | Full HD | 1920 x 1080 | 29.97 23.98 | |||
Miniature Effect Movies*² | Full HD | 1920 x 1080 | 29.97 23.98 | - | ||
High Frame Rate Movies*²*³ | HD | 1280 x 720 | 119.88 | |||
Time-lapse Movies*²*³ | 4K*¹ | 3840 x 2160 | 29.97 | ALL-I | ||
Full HD | 1920 x 1080 | 29.97 |
* ² Sound recording, Movie Servo AF, Movie Digital IS, and Movie Auto Level are disabled.
* ³ AF disabled during shooting.
Movie Exposure Modes
Movie Auto Exposure; Movie Manual Exposure
Metering Mode
Evaluative metering / Center-weighted metering (when no faces are detected)
Exposure Compensation
±3 stops in 1/3-stop increments
ISO Speed (Recommended Exposure Index)
ISO 100- Maximum 6400/12800 H:25600
Miniature Effect Movie
Provided (Full HD 1920 x 1080, 29.97 fps)
Still Image Shooting
Provided (Possible with Hybrid Auto setting; HD 1280 x 720 at 29.97 fps)
Continuous Shooting Time
Video Recording Size | 32GB | 128GB | File Size (approx.) | ||
4K (3840 x 2160) | 23.98 fps | IPB (Standard) | 35 min. | 2 hr. 21 min. | 120 Mbps 861 MB/min. |
Full HD (1920 x 1080) | 59.94 fps | 1 hr. 10 min. | 4 hr. 43 min. | 60 Mbps 432 MB/min. | |
29.97 fps 23.98 fps | 2 hr. 20 min. | 9 hr. 23 min. | 30 Mbps 217 MB/min. | ||
HD (1280 x 720) | 59.94 fps | 2 hr. 42 min. | 10 hr. 49 min. | 26 Mbps 188 MB/min. | |
119.88 fps | 1 hr. 22 min. | 5 hr. 28 min. | 52 Mbps 372 MB/min. |
* Recording bit rate of movie images only, sound data not included.
Sound Recording
Built-in stereo microphones, recording level adjustable, wind filter provided, attenuator provided
Card Performance Requirements
Video Recording Size | SD card | ||
4K (UHD) (3840 x 2160) | IPB (standard) | 23.98 fps | UHS-I, UHS speed Class 3 or higher |
Full HD (1920 x 1080) | IPB (standard) | 59.94 fps | SD Speed Class 10 or higher |
HD (1280 x 720) | IPB (standard) | 29.97 fps | SD Speed Class 6 or higher |
Time-lapse mov-ie 4K (UHD) (3840 x 2160) | IPB (standard) | 59.94 fps | SD Speed Class 4 or higher |
119.88 fps | SD Speed Class 10 or higher | ||
Time-lapse mov-ie 4K (UHD) (1920 x 1080) | ALL-I | 29.97 fps | Read speed of 40 MB/s or higher |
29.97 fps | Read speed of 20 MB/s or higher |
Type
TFT color, liquid-crystal monitor
Menu Magnification
Double-tap-based supported
* You can double-tap with two fingers to zoom in on the area centered between the two double-tapped points.
Screen Size
3.0-inch type
Dots
Approx. 1.04 million dots
Brightness Adjust-ment
Manually adjustable to one of seven brightness levels
Angle of View
Approx. 170° vertically and horizontally
Interface Languages
29 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukrainian, Turkish, Arabic, Thai, Simplified Chinese, Traditional Chinese, Korean, Malay, Vietnamese, Indonesian, Hindi, Japanese)
Hints & Tips
Displayable
Playback Methods
Playback on camera's LCD screen
• HDMI playback to compatible TVs - (AV cables not supported)
• Playback on computer screen - (requires compatible software)
Playback Display Options
• Single image, or 4, 9, 36, or 100-image index
• Viewing options via INFO button: full image, full image with basic info, thumbnail image with histogram and detailed shooting info, RGB and Brightness histograms with lens info
Zoom Magnification
Approx. 1.5x to 10.0x
(Can be activated by double-tapping)
Image Browsing Methods
• Single image
• 10 images
• Specified number (1-100 images)
• Date
• Folder
• Movies
• Still images
• Protected images
• Ratings
Image Rotate
Provided
Rating
Provided
(Off, 1~5 stars)
Video Playback
Provided (with built-in speaker)
Playback Time
Approx. 4 hr. 55 min.
* With a fully charged LP-E12
* Time when playing back a slideshow of still photos
Slideshow
• All images
• Repeat: Enable / Disable
• Slideshow of images after selection from the search list
• Background music: Off / On
Creative Filters
• Grainy B/W
• Soft focus
• Fish-eye effect
• Art bold effect
• Water painting effect
• Toy camera effect
• Miniature effect
Cropping
Cropping frame movement: Vertical / Horizontal
Cropping range: Up to 42 sizes
Tilt correction
Aspect ratio (3:2, 16:9, 4:3, 1:1, 2:3, 9:16, 3:4)
* Frame grab images from 4K movies cannot be cropped.
Resize
M, S1, S2
* Frame grab images from 4K movies cannot be resized.
Red-eye Reduction
Provided
Compatible Printers
PictBridge
Printable Images
• JPEG
• RAW / C-RAW
Custom Functions
5 Available
Customizable Buttons
Stills :Shutter button, AE lock button, Multi-function button, Movie button, Exposure comp. button, AF/MF button, Flash button, Erase button.
Movie:AE lock button, Multi-function button, Exposure comp. button, AF/MF button, Flash button, Erase button
Copyright Info
Provided
Digital Terminal
USB Micro-B (Hi-Speed USB 2.0 compliant)
HDMI OUT Terminal
Type D (resolution switches automatically)
• HDMI output while recording (shooting screen without sound) provided
• CEC not supported
Wireless Remote Control
• Compatible with Wireless Remote Control BR-E1
• Not compatible with accessories using the infrared transmission system of Remote Controller RC-6
Standards Compliance
IEEE 802.11b/g/n
Transmission Method
DS-SS modulation (IEEE 802.11b), OFDM modulation (IEEE 802.11g/n)
Transmission Frequency (Central Frequency)
Frequency: 2412–2462 MHz
Channels: 1–11 ch
Connection Method and Security
(1) Infrastructure mode
a. WPA2-PSK
i. AES
ii. TKIP
b. WPA-PSK
i. AES
ii. TKIP
c. Open
i. WEP
ii. None
d. Wi-Fi® Protected Setup compliant
(2) Camera access point mode
a. WPA2-PSK
i. AES
b. Open
i. None
Supported Wireless Functions
• Connect to compatible smart phone or tablet
• Remote-control camera from compatible mobile device
• Remote-control camera with optional Canon BR-E1 Remote Controller
• Send still images or video files to mobile device
• Upload images to Web service
• Send images to compatible computer
• Print to compatible Wi-Fi enabled printer
• Geo-tag in-camera images with GPS data from compatible smart phone (Bluetooth required)
Transfer Images Between Cameras
Not Possible
Connection to Smart phones
Connect with free Canon Camera Connect app
(Android and iOS versions available for compatible mobile devices)
Wireless Connection Types
Wi-Fi® and Bluetooth v. 4.2 (low-energy)
Battery
Battery Pack LP-E12
Number of Photos Taken
Shooting Method | Temperature | Shooting Conditions | ||
AE: 100% (Flash off) | Flash 50% | |||
Possible shots for sill photo shooting | Viewfinder Shooting | 73°F / 23°C | Approx. 275 shots | Approx. 250 shots*¹ |
32°F / 0°C | Approx. 245 shots | Approx. 230 shots | ||
On-screen Shooting | 73°F / 23°C | Approx. 320 shots | Approx. 305 shots*¹ | |
32°F / 0°C | Approx. 305 shots | Approx. 280 shots |
* With a fully charged LP-E12 battery.
* With [Display performance: Power saving] (default setting).
* ¹ CIPA testing standards complliant.
Dimensions (W x H x D)
Approx. 4.58 x 3.47 x 2.31 in. (116.3 x 88.1 x 58.7mm)
•CIPA compliant.
Weight
Black:
Approx. 13.65 oz. / 387g (Including battery pack and memory card)
Approx. 12.35 oz. / 350g (Body only)
White:
Approx. 13.69 oz. / 388g (Including battery pack and memory card)
Approx. 12.38 oz. / 351g (Body only)
* Without body cap
* 1: Based on CIPA guidelines
Working Temperature Range
32-104° F / 0-+40°C
Working Humidity Range
85% or less
† Prices and specifications subject to change without notice. Actual prices are determined by individual dealers and may vary.
Drivers & Downloads
Supporting Documents
Manuals
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
Compatible Supplies & Accessories
Canon offers a wide range of compatible supplies and accessories that can enhance your user experience with you EOS M50 Mark II that you can purchase direct. Scroll down to easily select items to add to your shopping cart for a faster, easier checkout. Visit the Canon Online Store

Battery Charger LC-E12
Wall battery charger compatible with battery pack LP-E12.
MSRP: 70.0

Battery Pack LP-E12
Battery pack for EOS M allows up to 1hr 30 min. of movie shooting time and approximately 230 shots (at 73o/23oC).
MSRP: 75.0

Compact Power Adapter CA-PS700A
This is the standard power source for the Elura 40MC and Elura 50. Also compatible with the S80, S2 IS, S1 IS.
MSRP: 65.0

Directional Microphone DM-E1
Crisp sound. Superb performance. The new Directional Microphone DM-E1 can help experienced videographers and aspiring filmmakers alike achieve high-quality audio when recording video using a compatible Canon EOS digital camera*.
MSRP: 249.99

Directional Microphone DM-E1
Crisp sound. Superb performance. The new Directional Microphone DM-E1 can help experienced videographers and aspiring filmmakers alike achieve high-quality audio when recording video using a compatible Canon EOS digital camera*.
MSRP: 249.99

Interface Cable IFC-600PCU
Conveniently charge the battery in your compatible Canon camera - including the EOS M50, PowerShot G5 X and PowerShot G9 X - by connecting it to a computer using the IFC-600PCU cable.

Mount Adapter EF-EOS M
Allows Canon EF and EF-S lenses to be mounted on the Canon EOS M digital camera. Fully compatible with all lens functions including image stabilization and autofocus. Detachable tripod adapter provides support for longer Canon lenses.
MSRP: 199.99

Neck Strap EM-E2 (Black)
Neck strap (Black) to match the Body Jacket. The neck strap clasp from the the neck strap that comes with the camera is necessary for attaching the EM-E2 strap to the camera.
MSRP: 40.0

Neck Strap EM-E2 (Brown)
Neck strap (Brown) to match the Body Jacket. The neck strap clasp from the the neck strap that comes with the camera is necessary for attaching the EM-E2 strap to the camera.
MSRP: 40.0

Protecting Cloth PC-E1
The Protecting Cloth is for the purpose of protecting equipment such as a camera and lens from dirt and scratches, etc., but it cannot protect equipment from shocks or pressure.
MSRP: 35.0

Protecting Cloth PC-E2
The Protecting Cloth is for protecting equipment such as a camera and lens from dirt and scratches, etc.; it cannot protect equipment from shocks or pressure. Suitable for smaller camera as it is smaller than the Protecting Cloth PC-E1.
MSRP: 35.0

Stereo Microphone DM-E100
Capture crisp audio with the Stereo Microphone DM-E100 microphone.
MSRP: 129.99

Tripod Grip HG-100TBR
Providing a stable base for compatible EOS M and PowerShot G series cameras, as well as support to attach a compatible external microphone, the Tripod Grip HG-100TBR helps you frame your subject and minimize shake if handheld or provide shake-free results when stationery for great selfies, group shots, and video, even when set to a vertical position. Its compact size means you can easily carry it in virtually any camera bag, and the bundled Wireless Remote Control BR-E1 gives you creative control, even from a distance. *Compatible with the following cameras: EOS M200, M50, M6 Mark II, PowerShot G7 x Mark III, G5 x Mark II
MSRP: 129.99
Wireless Remote Control BR-E1
A wireless remote controller compatible with Bluetooth enabled cameras for wireless focusing, still shooting and video recording, and zooming using the Power Zoom Adapter PZ-E1. Operating distance is approximately 16 ft in any direction.