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Canon Support for PowerShot ELPH 500 HS | Canon U.S.A., Inc.
PowerShot ELPH 500 HS
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Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) and the Camera Control API (CCAPI) are available on select Canon cameras1 and enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote control and communication functionality of the camera. The EDSDK supports USB communication on Windows, Macintosh, and Linux operating systems, while the CCAPI uses Wi-Fi (Ethernet on select cameras) and can be used with almost any OS.
The EDSDK and CCAPI (along with other SDKs and APIs) are provided free of charge and more information can be found at https://www.usa.canon.com/support/sdk.
1. Compatibility list available on Canon Developer Community website
SETUP & TROUBLESHOOTING
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PRODUCT INFO
| Type | 12.1 Megapixel, 1/2.3-inch CMOS |
| Total Pixels | Approx. 12.8 Megapixels |
| Effective Pixels | Approx. 12.1 Megapixels |
| Focal Length | 4.3 (W) - 18.8mm (T) (35 mm film equivalent: 24 (W) - 105mm (T)) |
| Digital Zoom | Approx. 4.0x (Up to approx. 18x in combination with the optical zoom) |
| Focusing Range | Normal AF: 2.0 in. (5cm) - infinity (W); 1.3 ft (40 cm) - infinity (T) Macro AF: 1.2 in. - 1.6 ft (3-50cm) (W) |
| Autofocus System | TTL Autofocus |
| Optical Viewfinder | N/A |
| LCD Monitor | 3.2-inch TFT LCD with wide viewing angle and Touch Panel Technology |
| LCD Pixels | Approx. 461,000 dots |
| LCD Coverage | Approx. 100% |
| Maximum Aperture | f/2.0 (W) - f/5.8 (T) |
| Shutter Speed | 1-1/1600sec. 15-1/1600 sec. (Total shutter speed range) |
| Sensitivity | Auto*, ISO 100/200/400/800/1600/3200 *Camera automatically sets the optimal ISO speed according to shooting mode. |
| Light Metering Method | Evaluative*, Center weighted average, Spot** * Facial brightness is evaluated in Face AiAF. ** Fixed to center. |
| Exposure Control Method | AE Lock |
| Exposure Compensation | +/-2 stops in 1/3-stop increments |
| White Balance Control | Auto*, Daylight, Cloudy, Tungsten, Fluorescent, Fluorescent H, Custom * Facial color is evaluated in Face AiAF |
| Built-in Flash | Auto, Red-eye Reduction, Auto Red-eye Correction, Flash On, Flash Off; FE Lock, Smart Flash |
| Flash Range | 1.6 - 16 ft. (50cm-5.0m) (W), 1.6 - 6.6 ft. (50cm-2.0m) (T) * Image brightness my diminish depending on the shooting distance |
| Recycling Time | 10 sec. or less (battery voltage: 3.7 V) |
| Flash Exposure Compensation | N/A |
| Shooting Modes | P, Auto1, Av, Tv, Movie Digest, Portrait, Kids & Pets, Smart Shutter2, High-speed Burst, Best Image Selection, Handheld Night Scene, Low Light, Fish-eye Effect, Miniature Effect, Toy Camera Effect, Creative Light Effect, Monochrome, Super Vivid, Poster Effect, Color Accent, Color Swap, Beach, Foliage, Snow, Fireworks, Movie31Smart Auto also available for videos 2Smile, Wink Self-timer, Face Self-timer 3Standard, iFrame Movie, Super Slow Motion Movie, Miniature Effect for Movies (Videos are recorded by pressing the movie button) |
| Photo Effects | My colors Off, Vivid, Neutral, Sepia, Black & White, Positive Film, Lighter Skin, Darker Skin, Vivid Blue, Vivid Green, Vivid Red, Custom Color adjustment of contrast, sharpness, saturation, red, green, blue and skin tone are available |
| Self Timer | Approx. 10-sec. delay/approx. 2-sec. delay/custom Shooting start time (0 - 10 sec. (in one-second increments), 20/25/30 sec.) and number of shots (1 - 10 shots (in one-shot increments)) can be specified. |
| Wireless Control | N/A |
| Continuous Shooting | Approx. 3.4 shots/sec. (in P mode) Approx. 8.2 shots/sec. (in High-speed Burst) |
| Storage Media | SD/SDHC/SDXC memory card, Eye-Fi, MultiMediaCard, MMCplus card, HC MMCplus card |
| File Format | Design rule for camera file system, DPOF Version 1.1 compliant |
| Image Recording Format | Normal, Fine |
| JPEG Compression Mode | Still Image: Exif 2.3 (JPEG) Video: MOV (Image: H.264; Audio: Linear PCM (stereo)) |
| Number of Recording Pixels | 16:9 4000 x 2248 (Large), 2816 x 1584 (Medium 1), 1920 x 1080 (Medium 2), 640 x 360 (Small)3:2 4000 x 2664 (Large), 2816 x 1880 (Medium 1), 1600 x 1064 (Medium 2), 640 X 424 (Small)4:3 4000 x 3000 (Large), 2816 x 2112 (Medium 1), 1600 x 1200 (Medium 2), 640 x 480 (Small)1:1 2992 x 2992 (Large), 2112 x 2112 (Medium 1), 1200 x 1200 (Medium 2), 480 x 480 (Small) |
| Image data | * When in High-Speed Burst, Best Image Selection or Low Light Note: N=Normal F=Fine Storage Capacity varies depending on camera settings. This data is estimated from Canon's standard shooting conditions. Figures for Movie Mode represent total capacity of the particular media. |
| Movie data |
| Playback Modes File | - Stills & Images: Auto Rotate (Automatic vertical/horizontal detection), Resume Playback, Image Advance (Operation Tools, Transition effects, Scroll Display), Rotate, Favorites, My Category, Smart Shuffle, Filtered Playback, Slide Show (Playback Interval, Repeat, Effect, Playlist) - Still Images: Single, Index (4-100 thumbnails), Magnification (2-10x), Information Display, Red-eye Correction, i-Contrast, Trimming, Resize, My Colors, Focus Check, Histogram, Overexposure Warning - Videos: Normal Playback*, Slow Motion**, Special Playback, Editing, Resume * Auto settings available in 5 levels ** 5 levels (including normal playback), sound not available. |
| Erase Modes | Select image, select range, all images (all filtered images) - The image data in the memory card stored with the Design rule for Camera File systems format can be erased (however, protected images cannot be erased). - Using the Movie editing function, beginning/end sections of the movie (1 sec. increments) can be deleted. |
| Computer Interface | USB 2.0 Hi-Speed USB (dedicated female connector with unified type of digital, audio and video) mini-B compatible. |
| Video Out | NTSC/PAL (dedicated connector (female) with unified type of digital, audio and video) Mini-HDMI connector |
| Audio Out | Stereo (dedicated connector (female) unified type of digital, audio, and video) |
| Other | Memory card slot; direct connection to Canon SELPHY Compact Photo Printers, PIXMA Inkjet Photo Printers and PictBridge-compatible printers via camera's USB 2.0 Hi-speed cable |
| Power Source | Battery Pack NB-6L, Compact Power Adapter CA-DC10 (when used with DC Couple DR-40) |
| Shooting Capacity | Approx. 180 shots |
| Playback Time | Approx. 4 hours |
| Operating Temperature | 32-104°F/0-40°C |
| Operating Humidity | 10-90% |
| Dimensions (W x H x D) | 3.96 x 2.18 x 0.98 in / 100.6 x 55.4 x 25.0mm |
| Weight | 6.53 oz. / 185g (including the battery and memory card) 5.82 oz. / 165g (camera body only)Note: 26 display languages provided (English, German, French, Dutch, Danish, Finnish, Italian, Norwegian, Swedish, Spanish, Simplified/Traditional Chinese, Japanese, Russian, Portuguese, Korean, Greek, Polish, Czech, Hungarian, Turkish, Thai, Arabic, Romanian, Ukrainian, Farsi).All data are based on Canon's Standard Test Method. Subject to change without notice.Canon, DIGIC, ELPH, PIXMA, and PowerShot and SELPHY are registered trademarks of Canon Inc. in the United States and may also be registered trademarks or trademarks in other countries. Microsoft, Windows and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple, Inc., registered in the United States and other countries. All other products and brand names are registered trademarks, trademarks or service marks of their respective owners in the United States and/or other countries. |
PowerShot DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. and Canada Only
PowerShot DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. and Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon-brand PowerShot Digital Camera (the "Product") purchased with this limited warranty*, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only PowerShot Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered to you in new condition in its original container, that this PowerShot Digital Camera Product (the "Product") will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon USA repair facility and proven to be defective upon inspection will, in Canon's sole discretion and at no charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon USA repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon , including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Products, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service center for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the camera, scratches, abrasions or damage to the body, lenses or LCD display or damage to any of the accessories mentioned in the first paragraph above, will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions.
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems.
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU). NEITHER CANON USA NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U. S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.usa.canon.com/support
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support** for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.usa.canon.com/support (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service center, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
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