To Customers Using the Remote Live View Function of EOS Utility 2.2 Macintosh Version software with Digital SLR Cameras: EOS-1Ds Mark III, EOS-1D Mark III and EOS 40D:
February 13, 2007
Thank you for using Canon products.
We have discovered that when using the Live View function of EOS Utility 2.2 for Macintosh or EOS Utility 2.2 Updater for Macintosh (referred to hereafter as "EOS Utility") in tandem with EOS digital cameras: EOS-1Ds Mark III, EOS-1D Mark III and EOS 40D, an image transfer or save problem may occur in specific usage situations. Accordingly, we would like to inform you of the details.
We offer our sincerest apologies to our customers who have been inconvenienced by this problem. Going forward, we will spare no effort in our quality management to make sure our customers can use Canon products with confidence. We hope our efforts will earn your understanding.