Firmware Notice: EOS C500 / EOS C500 PL Cinema EOS Cinema: Firmware

Affected Product

EOS C500 / EOS C500 PL Cinema EOS Camera 


Firmware Version incorporates the following improvements:

  1. Enables control of CINE-SERVO lenses using the RC-V100 remote controller. 
  2. Enables peripheral illumination correction for the following lenses:
    EF lenses:
    EF16-35mm f/4L IS USM
    EF-S10-18mm f/4-5.6 IS STM 
    EF400mm f/4L DO IS USM
    EF11-24mm f/4L USM
    EF24-105mm f/3.5-5.6 IS STM
    EF100-400mm f/4.5-5.6LII IS USM
    EF-S24mm f/2.8 STM
    CINE-SERVO lens:
    CN7×17 KAS S/E1
  3. When  one of the following EF lenses is attached and power is turned off, the lens automatically retracts to its minimum length.
    EF 40mm f/2.8 STM
    EF-S 24mm f/2.8 STM
    EF 50mm f/1.8 STM.


Firmware Version is for updating Cinema EOS C500 and EOS C500 PL cameras with firmware of a version from or earlier. If your camera’s firmware is already version, it is not necessary to update the firmware. Once the camera is updated to the latest firmware version, it cannot be restored to a previous version. For details, please refer to the instruction manual (the updated version).


Download Firmware Version for the EOS C500.Download Firmware Version for the EOS C500 PL.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

If you have not already done so, please register your Canon EOS C500 or EOS C500 PL Cinema EOS Camera. By registering, we will be able to notify you via email about future service upgrades. 

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries 
Canon Customer Support Center
Phone: 1-855-CINE-EOS (toll free)
TDD: 1-866-251-3752
For additional support options:


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