Firmware Notice: EOS R5: Version 1.4.0

Firmware Version 1.4.0 incorporates the following fixes and enhancements:

1. Adds support for outputting 8K/30p/10-bit video signals for ProRes RAW recording to ATOMOS's Ninja V+ recorder
    * via HDMI.
    * If you have any questions about ATOMOS products, please contact ATOMOS directly.
    * Please note that the recorder may become hot.
2. Adds support for movie recording when the camera is connected to the CN-E18-80mm T4.4 L IS KAS S or CN-E70-200mm T4.4 L IS KAS S EF cinema lenses. * Still photography shooting is possible however performance is not guaranteed.
    * Movie shooting in vertical position is possible however performance is not guaranteed.
    * External power supply is required for AF operation during servo zoom operation.

When there is no external power supply, AF operation is activated only when the servo zoom is not in use.
3. Adds simultaneous movie recording capability on card 1 and card 2, however RAW movies and RAW(Light) movies cannot be recorded simultaneously on card 1 and card 2.
4. Adds support for the VPG 400 (Video Performance Guarantee Profile), a standard based on the CFexpress 2.0 specification.
5. Improves operation stability when using the RF400mm F2.8 L IS USM and RF600mm F4 L IS USM.
6. Fixes an issue in which, during HDMI connection, if the camera's screen turns off, a zebra pattern is displayed via the HDMI output.
7. Fixes an issue in which sufficient image stabilization effects may not be attained immediately after the start of shooting.

Firmware Version 1.4.0 is for cameras with firmware up to Version 1.3.1 If the camera's firmware is already Version 1.4.0, it is not necessary to update the firmware.

Support

Download Firmware Version 1.4.0 for the EOS R5.

To help obtain optimal performance of this camera, we recommend that you download and install the most recent versions of Canon software and the EOS R5 Advanced User Guide (PDF).

If you have not already done so, please register the EOS R5. By registering, we will be able to notify you via email about future announcements.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON / 1-800-652-2666
TDD: 1-855-270-3277
Email: carecenter@cits.canon.com

Support options and hours of operation: www.usa.canon.com/support

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