Free Standard Shipping & Handling on Cameras & Lenses
Offer valid July 1, 2025 at 12:00 AM EST through July 31, 2025 at 11:59 PM EST. Offer valid only on consumer camera and lens products available for sale through the Canon online store only. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Free Standard Shipping & Handling on all Ink & Toner
Offer valid July 1, 2025 at 12:00 AM EST through July 31, 2025 at 11:59 PM EST. Offer valid only on ink and toner available for sale through the Canon online store only. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Firmware Notice: RF100-500mm F4.5-7.1 L IS USM: Firmware Version 1.1.0
Firmware Version 1.1.0 incorporates the following improvement:
1. Improves the image stabilization performance when using the electronic shutter of the EOS R3 to perform still shooting.
Firmware Version 1.1.0 is for lenses with firmware up to Version 1.0.9. If the lens’ firmware is already Version 1.1.0, it is not necessary to update the firmware.
You can check the firmware version of the lens from the camera menu.
Please download the updated version of the RF100-500mm F4.5-7.1 L IS USM Instructions.
Support
Download Firmware Version 1.1.0 for the RF100-500mm F4.5-7.1 L IS USM.
If you have not already done so, please register the RF100-500mm F4.5-7.1 L IS USM. By registering, we will be able to notify you via email about future announcements.
This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.
Thank you,
Customer Support Operations
Canon U.S.A., Inc.
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON / 1-800-652-2666
TDD: 1-855-270-3277
Email: carecenter@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support

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