First, your computer must be connected to the Internet to download the firmware and the machine needs to be connected via USB cable.
Use the links below to download your firmware then follow the instruction in Part 2 to download the firmware to the machine.
For Windows OS users:
For Mac OS users:
Note: Your Operating System will automatically be detected from the website. If it is not detected correctly, please select the correct version from the drop-down menu.
If you are unable to download the file using the links provided then on your computer, go to www.usa.canon.com. Next, in the search box, type in the model number, click on the model name then click on the magnifying glass to search. Find your model, select it then click on Drivers and Downloads. Then, select the Firmware tab and select the firmware version by clicking on the SELECT box, agreeing to the terms then click DOWNLOAD. A pop up window will appear asking you to input your serial number. Enter your serial number and click Submit and the firmware will start to download.
Using the touch screen display and from the Home screen, Select MENU then scroll to System Management Setting then scroll to Update Firmware. Lastly, select Via PC. You will be asked “Do you want to update firmware?”, select Yes. The firmware will now download to your device. Double click the file to install it. When complete, the machine will power cycle and your machine will be updated.