Product Advisories - PIXMA TS9020, TS8020, TS6020
Models affected by this phenomenon will be repaired or replaced free of charge regardless of whether the warranty period has expired.
Any additional repairs not related to the phenomenon discussed above will be subject to Canon U.S.A., Inc.’s standard warranty process.
If you own one of the above printers, and the feed roller gear has become disconnected, please contact our Customer Support Center.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Please register your PIXMA Printer. By registering, we will be able to notify you via email when service updates are available.
Customer Support Operations
Canon U.S.A., Inc.
Contact Information for Inquiries
Canon Customer Support Center
Support options and hours of operation: www.usa.canon.com/support