Canon Support for EOS 70D | Canon U.S.A., Inc.

EOS 70D


Get started with these quick links.


DOWNLOADS

Language
Type
Our software & drivers for your product are specific to your operations system. We've detected your operating system as {{os}}. If you need software or drivers for a different operating system make sure to select the correct operating system & version with the dropdowns below. Not all our software & drivers are compatible with all operating systems and versions.
of
There are no results for the OS Version you selected.
Date 06.15.22
File Size 142.00 B
Date 06.15.22
File Size 142.00 B
Date 06.15.22
File Size 142.00 B
Date 07.04.13
File Size 7.31 MB
Date 07.04.13
File Size 7.87 MB
Date 07.08.21
File Size 6.16 MB
Date 02.23.15
File Size 2.95 MB
Date 05.24.16
File Size 11.78 MB
Date 07.03.13
File Size 2.84 MB
Date 02.23.15
File Size 857.62 KB
Date 05.24.16
File Size 31.68 MB
image icon
Camera Connect
Canon Camera Connect is an application to transfer images shot with compatible Canon cameras to smartphone/tablet.
image icon
Digital Photo Professional Express
Canon Digital Photo Professional Express (Canon DPP Express) is an iPad/iPhone application to color edit RAW images with intuitive touch operation to be converted to JPEG file afterwards.
image icon
image.canon
image.canon is a cloud service designed to ease your imaging workflow, whether you are a professional, enthusiast, or casual user.

 

Software Development Kit

The Canon EOS Digital Camera Software Development Kit (EDSDK) enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote camera control and communication functionality of the camera. There are two versions of the EDSDK compatible with Windows or Macintosh.

The Software Developer Kit is provided free of charge and can be found at DeveloperCommunity.usa.canon.com. To learn more please visit the Canon Developer Community site and register to download Canon’s SDKs.

  

SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

Our Knowledge Base with curated Q&As will point you in the right direction to troubleshoot your error code yourself. Be sure to search the error code you are struggling with along with your product model number in our Knowledge Base.

PRODUCT INFO

Type
CMOS Sensor
Pixels
Effective pixels: Approx. 20.2 Megapixels
Total pixels: Approx. 20.9 Megapixels
Pixel Unit
4.1 µm square
Total Pixels
Approx. 19.0 megapixels
Aspect Ratio
3:2 (Horizontal: Vertical)
Color Filter System
RGB primary color filters
Low Pass Filter
Fixed position in front of the image sensor
Dust Deletion Feature
(1) Self Cleaning Sensor UnitRemoves dust adhering to the low-pass filter.
Self-cleaning executed automatically (taking approx. 2 sec.) when power is turned on or off. Manual execution also possible (taking approx. 5 sec.).(2) Dust Delete Data acquisition and appending
The coordinates of the dust adhering to the low-pass filter are detected by a test shot and appended to subsequent images.
The dust coordinate data appended to the image is used by the provided software to automatically erase the dust spots.(3) Manual cleaning
Recording Format
Complete with Design rule for Camera File System 2.0 and EXIF 2.30
Image Format
Still: JPEG: JPG, RAW: CR2 (Canon Raw 2nd edition), RAW+JPEG
Video: MOV (Image data: H.264, Audio: Linear PCM)
File Size
3:2 Aspect Ratio
Large: Approx. 20.0 Megapixels (5472 x 3648);
Medium: Approx. 8.9 Megapixels (3648 x 2432);
Small 1: Approx. 5.0 Megapixels (2736 x 1824);
Small 2: Approx. 2.50 Megapixels (1920 x 1280);
Small 3: Approx. 0.35 Megapixels (720 x 480)
RAW: Approx. 20.0 Megapixels (5472 x 3648);
mRAW: Approx. 11.2 Megapixels (4104 x 2736);
sRAW: Approx. 5.0 Megapixels (2736 x 1824)

4:3 Aspect Ratio
Large: Approx. 17.7 Megapixels (4864 x 3648);
Medium: Approx. 7.9 Megapixels (3248 x 2432);
Small 1: Approx. 4.4 Megapixels (2432 x 1824);
Small 2: Approx. 2.2 Megapixels (1696 x 1280);
Small 3: Approx. 0.31 Megapixels (640 x 480)
RAW: Approx. 17.7 Megapixels (4864 x 3648);
mRAW: Approx. 10.0 Megapixels (3648 x 2736);
sRAW: Approx. 4.4 Megapixels (2432 x 1824)16:9 Aspect Ratio
Large: Approx. 16.8 Megapixels (5472 x 3072);
Medium: Approx. 7.5 Megapixels (3648 x 2048);
Small 1: Approx. 4.2 Megapixels (2736 x 1536);
Small 2: Approx. 2.1 Megapixels (1920 x 1080);
Small 3: Approx. 0.29 Megapixels (720 x 408)
RAW: Approx. 16.8 Megapixels (5472 x 3072);
mRAW: Approx. 9.5 Megapixels (4104 x 2310);
sRAW: Approx. 4.2 Megapixels (2736 x 1536)1:1 Aspect Ratio
Large: Approx. 13.3 Megapixels (3648 x 3648);
Medium: Approx. 5.9 Megapixels (2432 x 2432);
Small 1: Approx. 3.3 Megapixels (1824 x 1824);
Small 2: Approx. 1.6 Megapixels (1280 x 1280);
Small 3: Approx. 0.23 Megapixels (480 x 480)RAW: Approx. 13.3 Megapixels (3648 x 3648);
mRAW: Approx. 7.5 Megapixels (2736 x 2736);
sRAW: Approx. 3.3 Megapixels (1824 x 1824)
Backup Recording
Not Available
File Numbering
The following three types of file numbering methods can be set:

(1) Continuous numbering

* The numbering of captured images will continue even after you replace the camera's card.

(2) Auto reset

* When you replace the camera's card, the numbering will be reset to start from 0001. If the new card already contains images, the numbering will continue from the last recorded image on the card.

(3) Manual reset

* Resets the file number to 0001, and creates a new folder automatically.
Color Space
sRGB, Adobe RGB
Picture Style
Auto, Standard, Portrait, Landscape, Neutral, Faithful, Monochrome, User Defined 1-3

* In Basic Zone modes, "Auto" is set automatically.

* In Creative Zone modes, you can select or set the Picture Style.

* Default settings for [User Defined 1-3] are [Auto].
Settings
Auto, Preset (Daylight; Shade; Cloudy, Twilight, Sunset; Tungsten light; White Fluorescent Light; Flash), Custom (Approx. 2,000° - 10,000°K), Color Temperature (Approx. 2,500° - 10,000°K)
Auto White Balance
Auto white balance with the image sensor
Color Temperature Compensation
Blue/amber bias: ±9 levels
Magenta/green bias: ±9 levels
* Correction based on the current WB mode's color temperature.
Color Temperature Information Transmission
Provided
Type
Eye-level SLR (with fixed pentaprism)
Coverage
Approx. 98% vertically and horizontally (with eye point approx. 22mm)
Magnification
Approx. 0.95x / 27.9&deg (50mm lens at ∞, -1m-1 dpt)
Eye Point
Approx. 22mm (At -1m-1 from the eyepiece lens center)
Dioptric Adjustment Correction
Adjustable from approx. -3.0 to +1.0m-1 (dpt)
Focusing Screen
Fixed
Mirror
Quick-return half mirror (transmission: reflection ratio of 40:60)
Viewfinder Information
AF information
AF points, focus confirmation, AF area selection modeExposure information
Shutter speed, aperture, ISO speed (always displayed), AE lock, exposure level, spot metering circle, exposure warningFlash information
Flash ready, flash exposure compensation, high-speed sync, FE lock, red-eye reduction lightImage information
Highlight tone priority (D+), maximum burst (2-digit display), card informationComposition information
Grid, electronic levelAlert symbol
Depth Of Field Preview
Enabled with depth-of-field preview button
Type
TTL secondary image-forming, phase-difference detection with AF-dedicated CMOS sensor
AF Points
19-point cross-type AF

All AF points are cross-type at f/5.6.

Center AF point is cross-type at f/2.8.
AF Working Range
Center AF Point: EV -0.5 to 18*

Other AF Points: EV 0 to EV 18*

* At room temperature and ISO 100, based on Canon's testing standards
Focusing Modes
(1) Autofocus

One-Shot AFPredictive AI Servo AFAI Focus AF*Switches between One-Shot AF and AI Servo AF(2) Manual focus
AF Point Selection
(1) Manual selection

(2) Auto selection

*Automatically set in Basic Zone modes.
Selected AF Point Display
Indicated by translucent liquid crystal display in the viewfinder and on the LCD monitor.
AF Assist Beam
Intermittent firing of built-in flash

Effective range: Approx. 13.1 ft. / 4.0m at center, approx. 11.5 ft. / 3.5m at periphery

* With an EOS-dedicated Speedlite attached, the Speedlite's AF-assist beam is emitted instead.

* Compatible with AF assist-beam (intermittent firing) of 320EX, 270EX II and 270EX flashes.
Metering Modes
TTL maximum aperture metering with 63-zone metering sensor:Evaluative metering (linked to all AF points)Partial metering (center, approx. 7.7% of viewfinder)Spot metering (center, approx. 3.0% of viewfinder)Center-weighted average metering
Metering Range
EV 1-20 (at 73°F/23°C, ISO 100)
Exposure Control Systems
Creative Zone
(1) Program AE (shiftable)
(2) Shutter-priority AE
(3) Aperture-priority AE
(4) Manual exposure
(5) Bulb
(6) Custom shooting mode

Basic zone
(1) Scene Intelligent Auto (Program AE / non-shiftable)
(2) Flash OFF
(3) Creative Auto
(4) Special Scene1) Portrait
2) Landscape
3) Close-up
4) Sports
5) Night Portrait
6) Handheld Night Scene
7) HDR Backlight Control
ISO Speed Range
For Stills:
Manual setting range of ISO 100-12800, expansion to ISO 25600 equivalent*1: Depends on the minimum and maximum of Auto ISO setting.
*2: If shooting in bright light results in overexposure, the ISO speed can be set as low as ISO 100.
*3: Auto, Night Portrait and Handheld Night Scene are excluded.
*4: If you use bounce flash with an external Speedlite in the Creative Auto, Portrait, Landscape, Close-up, Sports or P modes, the ISO speed is set automatically within ISO 400-1600.
Exposure Compensation
(1) Manual: ±5 stops in 1/3- or 1/2-stop increments
(2) AEB: ±3 stops in 1/3- or 1/2-stop increments

* Manual exposure compensation and AEB can be set in combination.
* AEB is set in the following sequence: Standard exposure, decreased exposure, and increased exposure. If AEB is used with the self-timer, three continuous shots will be taken regardless of the current drive mode.
* Number of bracketed shots: 2, 3, 5 or 7 settable with C.Fn.
AE Lock
(1) Auto AE lock

* In the One-Shot AF mode with evaluative metering, AE lock takes effect when focus is achieved.

(2) Manual AE lock

* Enabled with the AE lock button (Press again to update.) in all metering modes.
Type
Vertical-travel, mechanical, focal-plane shutter with all speeds electronically controlled
Shutter Speeds
1/8000 to 30 sec., X-sync at 1/250 sec. (Total shutter speed range. Available range varies by shooting mode.)
Shutter Release
Soft-touch electromagnetic release
Self Timer
10-sec. or 2-sec. delay
Shutter Lag Time
(1) During SW-1 ON, time lag between SW-2 ON and start of exposure: Approx. 0.06 sec.

* About 0.1 sec. in case of silent shooting.

(2) Time lag between simultaneous SW-1/SW-2 ON and start of exposure: Approx. 0.14 sec.

* About 0.18 sec. in case of silent shooting.
* Time lag with the aperture stopped down by 3.5 stops or less (Excludes AF operation time).
Type
Auto pop-up, retractable, built-in flash in the pentaprism
Guide Number
Approx. 39.4 ft./12m (at ISO 100)
Flash Coverage
Up to 17mm focal length (equivalent to approx. 27mm in 135 format)
Flash Exposure Compensation
Up to ±3 stops in 1/3- or 1/2-stop increments
Flash Metering
E-TTL II autoflash (evaluative flash metering and average flash metering), FE lock
Flash Exposure Compensation
±3 stops in 1/3- or 1/2-stop increments
FE Lock
Provided
External Flash Settings
(1) External flash function setting

* Flash firing, E-TTL II auto flash system, flash mode, wireless master, zoom, sync setting, flash exposure compensation, FEB, and clear setting.

* With the 600EX-RT and ST-E3-RT, radio wireless transmission control is possible.

(2) External flash C.Fn setting

* The actual setting options for (1) and (2) will differ depending on the Speedlite used.
Drive Modes
(1) Single shooting

(2) High-speed continuous shooting

(3) Low-speed continuous shooting

(4) Silent single shooting

(5) Silent continuous shooting

(6) 10-sec. self-timer/Remote control

(7) 2-sec. self-timer/Remote control
Continuous Shooting Speed
High-speed continuous shooting: Max. approx. 7.0 fps

* At 1/500 sec. or faster shutter speed, and at the maximum aperture (varies depending on the lens)

Low-speed continuous shooting: Max approx. 3.0 fps.

Silent continuous shooting: Max approx. 3.0 fps.
Maximum Burst
Based on 8GB memory Card:
JPEG Large/Fine: Approx. 40 Shots
RAW: Approx. 15 Shots
RAW+JPEG Large/Fine: 8 Shots

Based on 8GB UHS-I memory card:
JPEG Large/Fine: Approx. 65 Shots
RAW: Approx. 16 Shots
RAW + JPEG Large/Fine: 8 Shots
* Figures are based on Canon's testing standards (ISO 100 and Standard Picture Style).
* At ISO 12800, maximum burst will greatly decrease due to internal processing.
Shooting Modes
Still photo shooting and video shooting
Focusing
(1) AF operation with Dual Pixel CMOS AF, One-shot AFFace Detection plus Tracking AFFlexiZone - Multi* 31 zones
* AF at the touched zoneFlexiZone - Single(2) TTL secondary image-forming, phase-difference detection with AF operation, One-shot AFManual selection: Single point AFManual selection: Zone AFAuto selection: 19-point AF* Automatically set in Basic Zone modes(3) Manual focus* Manual focusing by enlarging images by approx. 5 to 10 times
Metering Modes
Real-time evaluative metering with image sensor.
(1) Evaluative metering (315 zones)

(2) Partial metering (approx. 10.3% of Live View screen)

(3) Spot metering (approx. 2.6% of Live View screen)

(4) Center-weighted average metering
* AE lock possible. The active metering time can be changed.
Metering Range
EV 1-18 (with Dual Pixel CMOS AF at 73°F/23°C and ISO 100)
Grid Display
Three grids provided:
(1) Grid 1: 3 vertical and 3 horizontal lines

(2) Grid 2: 6 vertical and 4 horizontal lines

(3) Grid 3: 3 vertical and 3 horizontal lines + diagonal
Exposure Simulation
Provided
Silent Shooting
Provided (Mode 1 and Mode 2)
File Format
MOV:

Movie: MPEG-4 AVC / H.264

* Variable (average) bit rate

Audio: Linear PCM

*Meta information is embedded in the MOV file (no separate THM file)
File Size
Recording Size:

[Full HD]

1920 x 1080 (30 fps/25fps/24fps):

235 MB/min. with IPB compression

685 MB/min. with All-I compression


[HD]

1280 x 720 (60 fps/50 fps):

205 MB/min. with IPB compression

610 MB/min. with All-I compression


[SD]

640 x 480 (30 fps/25 fps):

78 MB/min. with IPB compression


* If the file size exceed 4GB, a new file will be automatically created.
** See following section for actual frame rates.
Frame Rates
1920 x 1080 (Full HD): 30p (29.97) / 25p / 24p (23.976)

1280 x 720 (HD): 60p (59.94) / 50p

640 x 480 (SD): 30p (29.97) / 25p
Continuous Shooting Time
Based on 8GB Memory Card

[1920 x 1080]

30 fps / 25 fps / 24 fps:

32 min. with IPB compression

11 min. with All-I compression


[1280 x 720]

60 fps / 50 fps:

37 min. with IPB compression

12 min. with All-I compression


[640 x 480]

30 fps / 25 fps:

97 min. with IPB or All-I compression


* The maximum recording time is limited to 29 min. 59 sec.
** See Frame Rates section for actual frame rates
Focusing
Dual Pixel CMOS AF

(1) One-shot AF

(2) Servo AF

(3) Manual Focus
*Magnify the image by approx. 5x or approx. 10x and focus manually.

AF using AF point selection:Face Detection plus Tracking AFFlexiZone - Multi* 31 zones
* AF at the touched zoneFlexiZone - Single
Exposure Control
(1) Program AE for movie shooting
* In Basic Zone modes, P, Av, and Tv modes
* Shutter speed 1/30 - 1/4000 sec. (Signal accumulation time), aperture, and ISO speed automatically set.(2) Manual exposure
* Shutter speed (signal accumulation time), aperture, and ISO speed (auto/manual) manually set. The shutter speed (signal accumulation time) is limited to 1/4000 sec. at the maximum and to 1/30 sec. at the minimum for 24/25/30 fps or 1/60 sec. or higher for 50/60 fps.
Exposure Compensation
Provided (±3 stops in 1/3-stop increments)

* For movies, exposure compensation will not be applied beyond ±3 stops even if the exposure compensation has been set beyond ±3 stops.* For still photo shooting, the exposure compensation can be set and applied up to ±5 stops.
Type
TFT color, liquid-crystal monitor with Touch Panel LCD (capacitive type)
Monitor Size
Wide 3.0-inch (Screen aspect ration of 3:2)
7.7cm diagonal (6.37cm wide, 4.25cm high)
Pixels
Approx. 1,040,000 dots
Coverage
Approx. 100%
Brightness Control
Adjustable to one of seven levels
Coating
Anti-smudge, anti-reflection coating
Interface Languages
25 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukrainian, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Japanese)
On LCD Monitor
Single image displaySingle image, basic information, detailed information, histogramIndex display4-image index, 9-image indexJump display1/10/100 images, by date, by folder, movies only, stills only, by rating
Highlight Alert
With single-image display (Info.) and single-image display, overexposed highlight areas will blink
Histogram
Brightness / RGB
Items
When you press the Quick Control function button under the following conditions, you can set the functions below:
* The settable functions depend on the shooting mode. Viewfinder shooting:Shutter speed, aperture, ISO speed, exposure compensation/ AEB, flash exposure compensation, Picture Style, White balance, White balance correction/White balance bracketing, Auto Lighting Optimizer, Metering mode, AF operation, Drive mode/Self-timer, image-recording quality, Flash firings, Ambience-based shots, Light/scene-based shots, Special scene modes, and wireless LAN connection.Live View shooting:Scene Setting, AF method, Drive mode, Metering mode, Image-recording quality, White balance, Picture Style, Auto Lighting Optimizer, Creative Filters, Flash firing, Ambience-based shots, Light/scene-based shots, and Background blurring/sharpening.Movie shooting:AF Method, Drive mode, Movie-recording size, Digital zoom, White Balance, Picture Style, Auto Lighting Optimizer and Video Snapshot.
When you press the Quick Control function button under the following conditions, you can set the functions below:During still photo playback:Image protect, image rotate, rating, Creative Filters, resize, Cropping, and image jump with Main DialDuring movie playback:Image protect, rating, and image jump with Main Dial
Protection
Erase protection can be applied / canceled for a single image, all images in a folder, or all images on the card
Erase
Erase single image, erase selected images, erase all images in folder, erase all images on a card, or erase only unprotected images
Compatible Printers
PictBridge-compatible printers
Printable Images
RAW, JPEG, and RAW+JPEG images complying to Design rule for Camera File System

* Movies cannot be printed.
DPOF
Complies to DPOF Version 1.1
Compatible Images
Not Provided
Custom Functions
23 Custom Functions settable with camera
Custom Controls
The following camera controls can be customized by assigning the desired function: Shutter button halfway pressing, AF-ON button, AE lock button, Depth-of-field preview button, Lens AF Stop button, SET button, Main Dial, Quick Control Dial, and Multi-controller
My Menu Registration
Up to six items from top-tier menu options and Custom Function settings can be registered
USB Terminal
For personal computer communication and PictBridge (Hi-Speed USB)
Audio (stereo)/video (NTSC/PAL) output
To connect a GP-E2 GPS Receiver
* When connected via interface cable, GP-E2 cannot be used with Wi-Fi® functions simultaneously.

*When GP-E2 is connected via hot shoe, Wi-Fi® functions and GP-E2 can be used simultaneously.

* PC communication and direct printing cannot be performed when Wi-Fi® functions are used.
Video Out Terminal
HDMI Type C (Switches automatically to suit the resolution)

Video output: 1080/60i, 1080/50i, 480/60p, 576/50p

*Switches automatically to 1, 2, 3, or 4 to suit the TV
Battery
Battery Pack LP-E6 x1

*With the AC Adapter Kit ACK-E6, AC power is possible.

*With Battery Grip BG-E14, it is possible to use two Battery Pack LP-E6 units.
Number of Shots
Battery Life
(1) Camera Body Only, LP-E6 x1(2) Using Battery Grip BG-E14
Battery Check
Automatic battery level check when power is turned ON

Battery level indicated in 6 levels.
Power Saving
Power turns off after the set time of non-operation elapses

*[Auto power off] settable to 1 min., 2 min., 4 min., 8 min., 15 min., 30 min., or disable
Date/Time Battery
Built-in secondary battery

It is not replaceable by the user. It recharges when LP-E6 is loaded or when the AC adapter is connected. Without any recharging, the backup battery can maintain the date/time for approx. 3 months. The backup battery taxes approx. 8 hours to be fully recharged.
Start-up Time
Approx. 0.15 sec. (Based on CIPA testing standards)
Dimensions (W x H x D)
Approx. 5.5 x 4.1 x3.1 in.

Approx. 139.0 x 104.3 x 78.5mm
Weight
Approx. 26.7 oz. / 755g (W Model: CIPA standard)
Approx. 23.8 oz. / 675g (W Model: Body only)
Working Temperature Range
32-104°F/0-40°C
Working Humidity Range
85% or less

EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only


The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.

 

Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.

 

THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.

 

This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:

 

  1. Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
     
  2. Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
     
  3. If the Product has had its serial number or dating altered or removed.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

 

Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)

 

Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.

 

** Technical support program specifics subject to change without notice.

 

MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.

 

It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.

 

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).

 

*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.

Online Repair

Title Service Notice: Photo Culling App Version 1.1
Advisory Type
Date 06.01.21
Title Service Notice: Sandisk Country of Origin information for select bundled kits
Advisory Type
Date 07.19.15
Title Service Notice: Charging the Canon Battery Pack LP-E6
Advisory Type
Date 10.06.13
Title Regarding the security advisory for Canon digital cameras related to PTP (Picture Transfer Protocol) communication functions and firmware update functions.
Advisory Type
Date 09.11.19
Title Firmware Notice: EOS 70D: Firmware Version 1.1.3
Advisory Type
Date 11.20.19
Title Service Notice: Photo Culling App Version 2.0 for iOS
Advisory Type
Date 11.16.21
Title Service Notice: EOS 70D: Error 70 or Error 80
Advisory Type
Date 05.28.18

ADDITIONAL SUPPORT

image icon
How-To Videos
Get to know your product. Troubleshoot and learn to use your product with video tutorials.
image icon
Canon Community
Join our community to ask questions, share knowledge, and connect with others.
image icon
Knowledge Base
Find answers and perform your own troubleshooting with the knowledge base.

CONTACT US

Still need some help?  In order to get more personalized and faster support, we recommend registering your product in your Canon Account

GET SUPPORT
Need help with your product? Let us help you find what you need.
Product Support
NEED IT FIRST
Sign up for up-to-the-minute Canon News, Sales and Deals.
LEARN WITH CANON
Discover great new ways to enjoy your products with exclusive articles, training and events.
Learn more