Canon Support for Canon PRINT Business App | Canon U.S.A., Inc.

Canon PRINT Business App


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SETUP & TROUBLESHOOTING

PRODUCT INFO

Specifications

iOS OS Version iOS 11/iPadOS 13 or later
iPod Touch not supported
ANDRIOD OS Version 5.0 or later
5.1 or later for printer panel login
*Devices under Android 5.0 are not supported
(However, Canon PRINT Business V6.1.2 can be installed from Google Play on devices under Android 5.0.)
SCAN

Supported Devices: MFP (imageRUNNER ADVANCE Gen2 and later, and CPB-supporting Compact MFP devices)

PRINT

Supported Devices: Devices supporting previous CPB version and above.

REMOTE OPERATION SUPPORTED DEVICES

imageRUNNER ADVANCE Gen3 (V 3.4 or later) and all imageRUNNER ADVANCE DX Devices
* Upright control panel not supported

Third party controllers are not supported. Printers attached with any third
party controllers will not appear in the device selection list.

Supported Canon Color imageRUNNER ADVANCE multifunction devices: (footnotes 1-5)
  • imageRUNNER ADVANCE C2020/C2030
  • imageRUNNER ADVANCE C2225/C2230
  • imageRUNNER ADVANCE C350iF/C350P/C250iF
  • imageRUNNER ADVANCE C355iF/C255iF
  • imageRUNNER ADVANCE C356iF/C256iF I/II/III*
  • imageRUNNER ADVANCE C357iF/C257iF*
  • imageRUNNER ADVANCE C3330i/C3325i
  • imageRUNNER ADVANCE C3500 Series I/II/III*
  • imageRUNNER ADVANCE C3700 Series*
  • imageRUNNER ADVANCE C475iF/C475iFZ III*
  • imageRUNNER ADVANCE C477iF/C477iFZ*
  • imageRUNNER ADVANCE C5051/C5045/C5035/C5030
  • imageRUNNER ADVANCE C5255/5250/5240/5235
  • imageRUNNER ADVANCE C5500 Series I/II/III*
  • imageRUNNER ADVANCE C5700 Series*
  • imageRUNNER ADVANCE C7065/C7055
  • imageRUNNER ADVANCE C7270/C7260
  • imageRUNNER ADVANCE C7500 Series I/II/III*
  • imageRUNNER ADVANCE C7700 Series*
  • imageRUNNER ADVANCE C9075 PRO/C9065 PRO
  • imageRUNNER ADVANCE C9280 PRO/C9270 PRO
Supported Canon BW imageRUNNER ADVANCE multifunction devices: (footnotes 1-5)
  • imageRUNNER ADVANCE 500iF/400iF
  • imageRUNNER ADVANCE 4051/4045/4035/4025
  • imageRUNNER ADVANCE 4251/4245/4235/4225
  • imageRUNNER ADVANCE 4500 Series I/II/III*
  • imageRUNNER ADVANCE 4700 Series*
  • imageRUNNER ADVANCE 6000i*
  • imageRUNNER ADVANCE 6075/6065/6055
  • imageRUNNER ADVANCE 6275/6265/6255
  • imageRUNNER ADVANCE 6500 Series I/II/III*
  • imageRUNNER ADVANCE 6700 Series*
  • imageRUNNER ADVANCE 715iF/715iFZ/615iF/615iFZ/525iF/525iFZ I/II/III*
  • imageRUNNER ADVANCE 717iF/717iFZ/617iF/617iFZ/527iF/527iFZ *
  • imageRUNNER ADVANCE 8105/8095/8085
  • imageRUNNER ADVANCE 8205/8295/8285
  • imageRUNNER ADVANCE 8500 Series I/II/III*
  • imageRUNNER ADVANCE 8700 Series*
Supported Canon Color imageRUNNER multifunction devices: (footnotes 1-5)
  • Color imageRUNNER C5185i/C5185/C5180i/C5180
  • Color imageRUNNER C4580i/C4580/C4080i/C4080
  • Color imageRUNNER C3480i/C3480/C3380i/C3380
  • Color imageRUNNER C3170U/C3170i
  • Color imageRUNNER C3080i/C3080
  • Color imageRUNNER C2880i/C2880
  • Color imageRUNNER C2550
  • imageRUNNER C6870U/C5870U
  • imageRUNNER C5068/C5058s
  • imageRUNNER C1030/1030iF
  • imageRUNNER C1022/C1022i
Supported Canon BW imageRUNNER multifunction devices: (footnotes 1-5)
  • imageRUNNER 7105/7095/7095P/7086
  • imageRUNNER 5075/5065/5055
  • imageRUNNER 5050N/5050
  • imageRUNNER 3245i/3245/3235i/3235/3230/3225
  • imageRUNNER 2545i/2545/2535i/2535/2530/2525
  • imageRUNNER 2030i/2025i/2022i/2022/2020i/2020/2018i/2018/2016i/2016
  • imageRUNNER 1750iF/1750/1740iF/1740/1730iF/1730
  • imageRUNNER 1643iF/1643i/1643P6
  • imageRUNNER 1435i/1435iF/1435P6
  • imageRUNNER 1025/1025iF/1025N
  • imageRUNNER 1023/1023iF/1023N
Supported Canon Color imageRUNNER Single Function Printers: (footnotes 1-6)
  • Color imageRUNNER LBP5480
  • Color imageRUNNER LBP5460
  • Color imageRUNNER LBP5280
  • Color imageRUNNER LBP5360
  • Color imageRUNNER LBP5970
  • Color imageRUNNER LBP5975
Supported Canon BW imageRUNNER Single Function Printers: (footnotes 1-6)
  • imageRUNNER LBP3580
  • imageRUNNER LBP3480
  • imageRUNNER LBP3470
  • imageRUNNER LBP3560
  • imageRUNNER LBP3460
Supported Canon LASER CLASS devices: (footnotes 1-6)
  • LASER CLASS 830i
  • LASER CLASS 810
  • LASER CLASS 650i
Supported imagePRESS devices:
  • imagePRESS C850 footnote 6,7
  • imagePRESS C750 footnote 6,7
  • imagePRESS C750L footnote 6,7
  • imagePRESS C650 footnote 6,7
  • imagePRESS C65 footnote 6,7
  • imagePRESS C800 footnote 6,7
  • imagePRESS C700 footnote 6,7
  • imagePRESS C700L footnote 6,7
  • imagePRESS C60 footnote 6,7
  • imagePRESS C910 footnote 6,7, *
  • imagePRESS C810 footnote 6,7, *
  • imagePRESS C710 footnote 6,7, *
  • imagePRESS C710CA footnote 6,7, *
  • imagePRESS Lite C165 footnote *

1. Some Microsoft Office files may not preview or print correctly depending on the content of their data. If you correct the layout with the Data Conversion Service, you can print the file with its original layout.
2. For .xls/.xlsx files, the entire workbook is converted not individual work sheets.
3. Supported printing functions differ between printers, print data may be output without the print settings used in this app being applied, depending on the printer model you are using.
4. Available specifications depend on printer feature.
5. Canon PRINT Business has a maximum file size of 10MB for printing.
6. Scanning is not supported on these devices.
7. Canon imagePRESS Printer Kit is required for printing.
*Supports Remote Operation

ADDITIONAL SUPPORT

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