Canon Support for DP-V2730 | Canon U.S.A., Inc.

DP-V2730

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SETUP & TROUBLESHOOTING

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PRODUCT INFO

Panel Type a-Si TFT Active Matrix LCD Panel
Screen Size 27 inch (68.5 cm)
Aspect Ratio 16:9
Resolution 3840x2160 (8.3 megapixels)
Active Display Area Approx. 596.7x335.7 mm
Pixel Pitch 155.4 m
Brightness* Standard: 100 cd/m2
Peak,Full screen: White : 1000 cd/m2
*1: These are standard values at the time of factory shipment and not guaranteed
Viewing Angle (Up, Down, Left, Right) 89° (contrast ratio: 10:1 or higher)
Surface Treatment Anti glare coating
Backlight Type LED, Matrix Array
Power Rated voltage: AC 100 - 240 V Rated frequency: 50/60 Hz
Power Consumption At maximum AC load (including luminance changes over time) approx. 380 W
At factory shipment (with AC): approx. 125 W
In standby mode (with AC): 0.5W or less
Environmental Conditions Usage: Temperature and humidity: 0 - 40 °C (20 - 85% RH no condensation)
Recommended temperature and humidity:15 - 30 °C (20 - 80% RH no condensation)
Pressure: 700 - 1060hPa

Storage/Transport: Temperature and humidity: -20 - 40 °C (20 - 85% RH no condensation)
41 - 60 °C (20 - 30% RH no condensation)
Pressure: 700 - 1060 hPa
Dimensions (Width x Height x Depth) Approx. 635 x 447 x 214 mm (including stand and handle)
Approx. 635 x 426 x 158 mm (Display unit only, without protruding parts)
Weight Approx. 16.0 kg
Mounting Hole Pitch VESA standard 200x100 mm
Input 12G/6G/3G/HD/SD-SDI: 4 BNC (75 ) receptacle terminal
12G-SDI: SMPTE 2082 compliant
6G-SDI: SMPTE 2081 compliant
3G-SDI: SMPTE 2048-2/274M/296/372/425-5/425-3/425-1/428-19/428-19 compliant
HD-SDI: SMPTE 2048-2/274M/292-1/296/428-19/428-9 compliant
SD-SDI*1: SMPTE 259M compliant

HDMI: 1 Type A Copy protection: HDCP 2.3/1.4
HDMI 1 Type A Copy protection: HDCP 2.3/1.4
12G/6G/3G/HD/SD-SDI 4 (Pass-through) BNC (75 ) Receptacle terminal
MULTIFUNC. SDI OUT 1 BNC (75 ) Receptacle Terminal
Speakers 2W(Stereo)
Headphone/Audio output 2 stereo mini-jack(front/rear), supported impedance: 32 to 64
USB 1 USB A receptacle terminal
Universal Serial Bus Specification Revision 3.0 compliant
LAN 1 RJ-45 terminal
IEEE802.3 10BASE-T/100BASE-TX/1000BASE-T compliant
GPI 1 RJ-45 terminal

CANON PROFESSIONAL DISPLAY LIMITED WARRANTY
FOR PRODUCTS PURCHASED IN THE UNITED STATES

The limited warranty set forth below is given by Canon U.S.A., Inc. ('Canon USA') with respect to Canon Professional Display Equipment ('the 'Equipment') accompanying this limited warranty in the Equipment's original container, when purchased in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase. 
Canon USA warrants to the original end-user purchaser, when delivered in new condition in its original container, that the Equipment will be free from defects in materials and workmanship under normal use and service for a period of ONE-YEAR from the date of original purchase. When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose a copy of the Bill of Sale or other proof of purchase with a complete explanation of the problem. Equipment returned to a Canon USA factory service facility, and proven to be defective upon inspection, will be, without charge,:
(a) repaired utilizing new or comparable refurbished parts, or
(b) exchanged for refurbished or new Equipment
as determined in the Canon USA's repair facility's sole discretion. The repaired or exchanged Equipment will be shipped back free of charge. Warranty exchange or replacement does not extend the original warranty period of the Equipment. For repairs after the warranty period has expired, an estimate of the cost of repair and an opportunity to approve or reject the repair expense before it is incurred will be provided. If you approve, repairs will be made and the Equipment will be returned at your risk and expense. If you reject, the Equipment will be returned to you at no charge to you to an address within the United States.
This limited warranty only applies if the Equipment is used in conjunction with compatible computer equipment, compatible peripheral equipment and compatible software, as to which items Canon USA will have no responsibility. Canon USA shall have no responsibility under this limited warranty for use of the Equipment in conjunction with incompatible peripheral equipment and/or incompatible software. Non-Canon brand peripheral equipment and software which may be distributed with, or be factory loaded on, the Equipment, are sold 'AS IS' without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose. The sole warranty with respect to such non-Canon brand items is given by the manufacturer or producer thereof. If the Equipment contains a hard disk drive, Canon USA recommends that data stored on that drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of such drive.
In order to obtain warranty service, please contact the authorized Canon retail dealer from whom you purchased the Equipment or contact the CANON INFORMATION CENTER AT 855-4K-CANON (855-452-2666) or on the internet at pro.usa.canon.com/support. You will be directed to the nearest service facility for your Equipment.
Technical support program specifics subject to change without notice.

This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the following cases:

A. Loss or damage to the Equipment due to abuse, neglect, mishandling, electric current fluctuation, accident, improper maintenance, use of non-Canon accessories or failure to follow operating, maintenance or environmental instructions prescribed in Canon USA's user's manual;
B.  If the Equipment is defective as a result of sand, dirt or water damage;
C. If defects or damages are caused by the use of parts or supplies (other than those sold by Canon USA) that cause damage to the Equipment or that cause abnormally frequent service calls or service problems;
D. If defects or damages are caused by service other than Canon USA's factory service centers or authorized service facilities;
E. Any internal modification to product hardware or firmware;
F. Any maintenance of the Equipment, including any fees for such Maintenance;
G. If the Equipment has had its serial number or dating altered or removed.

This Limited Warranty does not apply to Equipment purchased outside the United States. This Limited Warranty does not apply to accessories or consumables for the Equipment, which are sold "AS IS", without warranty of any kind by Canon USA. Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This card ensures that you are contacted promptly should there be a safety inspection, modification or product recall under applicable laws or regulations.
NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THIS EQUIPMENT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY UNDER THIS WARRANTY (EXCEPT AS MENTIONED ABOVE). (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE EQUIPMENT'S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO USE THE EQUIPMENT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU).THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS EQUIPMENT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
CANON U.S.A., INC

 

Color Calibration Service

Canon USA is now offering a comprehensive display color calibration service. Whether you operate in the film, post-production, broadcast, corporate or educational world, our goal is the same: to help ensure image fidelity.

 

Benefits

Calibration Services

This service supports both standard and high dynamic range (HDR) workflows, and ensures your device meets industry standard specifications (SMPTE, DCI, and ITU).*

calibration screen

What to Expect

Our Imaging Science Foundation (ISF) certified professionals will travel to your site to ensure that any calibration is tailored specifically to your viewing environment. During a calibration session, several key image quality elements will be measured including: white point, grayscale, primary and secondary color chromaticity, luminance and gamma.

calibration gamma result screen

Customized Service

For added flexibility, our team can perform calibrations on virtually any type of display technology. Whether it be a consumer grade PC monitor or professional reference display, our service helps ensure your panel is operating to the best of its ability.

Additionally, to remove any ambiguity of your display’s performance, clients will also be provided with detailed pre and post calibration reports.

color calibration screen

 

Canon’s Color Calibration Service offers one-time calibrations, recurring service contracts, and customized training. For more information or to request a free consultation, please fill out the form below.

 

Request a quote

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