Canon Support for DP-V3120 | Canon U.S.A., Inc.

DP-V3120


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Date 06.11.20
File Size 2.71 MB
Date 10.30.19
File Size 3.04 MB

SETUP & TROUBLESHOOTING

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PRODUCT INFO

Panel Type IPS LCD panel
Screen Size 31.1 inch (79.0 cm)
Aspect Ratio 17:9
Resolution 4096 x 2160 (8.8 Megapixels)
Active Display Area Approx. 27.5 x 14.5 in. (698.0 x 368.1 mm)
Pixel Pitch 132 μm/193 ppi
Brightness* Standard: 100 cd/m 2
Peak, full screen white: 2,000 cd/m 2
Viewing Angle (Up, Down, Left, Right) 89° (contrast ratio 10:1 or higher)
Surface Treatment Anti-glare coating
Backlight Type LED, Matrix Array
Power Rated voltage: 100 - 240 V AC
Rated Frequency: 50/60 Hz
Power Consumption At maximum load (including change in brightness through aging): Approx. 510 W
At factory shipment: Approx. 180 W
Environmental Conditions Operating
Temperature and humidity: 4195°F (535°C) (2085% RH no condensation)
Recommended: 5986°F (1530°C) (2080% RH no condensation)
Pressure: 7001060 hPa

Storage/Transporting
Temperature and humidity: -4104°F (-2040°C) (1085% RH no condensation) 106140°F (4160°C) (1030% RH no condensation)
Pressure: 7001060 hPa
Dimensions (Width x Height x Depth) Including handle: Approx. 29 x 19 x 13 in. (749 x 492 x 335 mm)
Display unit only, without protruding parts: Approx. 29 x 19 x 12 in. (749 x 470 x 295 mm)
Weight Approx. 68 lb. (31 kg)
Mounting Hole Pitch VESA standard 7.9 x 3.9 in. (200 x 100 mm)
12G/6G/3G/HD/SD- SDI 4 (1 channel) BNC (75 ) receptacle terminal
HDMI 1 (1 channel) Type A terminal
Copy protection: HDCP 2.2
12G/6G/3G/HD-SDI 4 (1 pass-thru 1 channel)
Headphone 1 stereo mini-jack (supported impedance: 3264 )
USB 1 USB A terminal
Universal Serial Bus Specification Revision 2.0 compliant
LS (Low Speed)/FS (Full Speed)/HS (High Speed) mode compatible
Enhanced Host Controller Interface Specification for Universal Serial Bus Revision
1.0 compliant
LAN 1 RJ-45 terminal
IEEE802.3 10BASE-TX compliant IEEE802.3u 100BASE-TX compliant
Remote 1 RJ-45 terminal, GPI 8 pin

CANON PROFESSIONAL DISPLAY LIMITED WARRANTY
FOR PRODUCTS PURCHASED IN THE UNITED STATES

The limited warranty set forth below is given by Canon U.S.A., Inc. ('Canon USA') with respect to Canon Professional Display Equipment ('the 'Equipment') accompanying this limited warranty in the Equipment's original container, when purchased in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase. 
Canon USA warrants to the original end-user purchaser, when delivered in new condition in its original container, that the Equipment will be free from defects in materials and workmanship under normal use and service for a period of ONE-YEAR from the date of original purchase. When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose a copy of the Bill of Sale or other proof of purchase with a complete explanation of the problem. Equipment returned to a Canon USA factory service facility, and proven to be defective upon inspection, will be, without charge,:
(a) repaired utilizing new or comparable refurbished parts, or
(b) exchanged for refurbished or new Equipment
as determined in the Canon USA's repair facility's sole discretion. The repaired or exchanged Equipment will be shipped back free of charge. Warranty exchange or replacement does not extend the original warranty period of the Equipment. For repairs after the warranty period has expired, an estimate of the cost of repair and an opportunity to approve or reject the repair expense before it is incurred will be provided. If you approve, repairs will be made and the Equipment will be returned at your risk and expense. If you reject, the Equipment will be returned to you at no charge to you to an address within the United States.
This limited warranty only applies if the Equipment is used in conjunction with compatible computer equipment, compatible peripheral equipment and compatible software, as to which items Canon USA will have no responsibility. Canon USA shall have no responsibility under this limited warranty for use of the Equipment in conjunction with incompatible peripheral equipment and/or incompatible software. Non-Canon brand peripheral equipment and software which may be distributed with, or be factory loaded on, the Equipment, are sold 'AS IS' without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose. The sole warranty with respect to such non-Canon brand items is given by the manufacturer or producer thereof. If the Equipment contains a hard disk drive, Canon USA recommends that data stored on that drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of such drive.
In order to obtain warranty service, please contact the authorized Canon retail dealer from whom you purchased the Equipment or contact the CANON INFORMATION CENTER AT 855-4K-CANON (855-452-2666) or on the internet at pro.usa.canon.com/support. You will be directed to the nearest service facility for your Equipment.
Technical support program specifics subject to change without notice.

This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the following cases:

A. Loss or damage to the Equipment due to abuse, neglect, mishandling, electric current fluctuation, accident, improper maintenance, use of non-Canon accessories or failure to follow operating, maintenance or environmental instructions prescribed in Canon USA's user's manual;
B.  If the Equipment is defective as a result of sand, dirt or water damage;
C. If defects or damages are caused by the use of parts or supplies (other than those sold by Canon USA) that cause damage to the Equipment or that cause abnormally frequent service calls or service problems;
D. If defects or damages are caused by service other than Canon USA's factory service centers or authorized service facilities;
E. Any internal modification to product hardware or firmware;
F. Any maintenance of the Equipment, including any fees for such Maintenance;
G. If the Equipment has had its serial number or dating altered or removed.

This Limited Warranty does not apply to Equipment purchased outside the United States. This Limited Warranty does not apply to accessories or consumables for the Equipment, which are sold "AS IS", without warranty of any kind by Canon USA. Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This card ensures that you are contacted promptly should there be a safety inspection, modification or product recall under applicable laws or regulations.
NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THIS EQUIPMENT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY UNDER THIS WARRANTY (EXCEPT AS MENTIONED ABOVE). (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE EQUIPMENT'S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO USE THE EQUIPMENT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU).THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS EQUIPMENT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
CANON U.S.A., INC

Title Firmware Notice: DP-V3120: Firmware Version 1.1.1
Advisory Type
Date 07.30.20
Title Firmware Notice: DP-V3120: Firmware Version 1.1
Advisory Type
Date 06.09.20
Title Firmware Notice: DP-V3120: Firmware Version 1.1.2
Advisory Type
Date 10.14.20

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