Canon Support for EF 500mm f/4L IS USM | Canon U.S.A., Inc.

EF 500mm f/4L IS USM

Get started with these quick links.

DOWNLOADS

Filter & Sort
Download Type
<p><span class="h2"><b><span class="h6">Find Software & Drivers</span></b></span></p> <p>Software & drivers are specific to your operating system. Not all software &amp; drivers are compatible with operating systems and versions.</p>
3. Software and Driver Results
0 of 0
Date 05.29.12
File Size 489.23 KB
Date 05.10.10
File Size 489.23 KB

 

Software Development Kit

The Canon EOS Digital Camera Software Development Kit (EDSDK) and the Camera Control API (CCAPI) are available on select Canon cameras1 and enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote control and communication functionality of the camera. The EDSDK supports USB communication on Windows, Macintosh, and Linux operating systems, while the CCAPI uses Wi-Fi (Ethernet on select cameras) and can be used with almost any OS.

The EDSDK and CCAPI (along with other SDKs and APIs) are provided free of charge and more information can be found at https://www.usa.canon.com/support/sdk.

1. Compatibility list available on Canon Developer Community website

  

SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

PRODUCT INFO

Focal Length & Maximum Aperture 500mm 1:4.0
Lens Construction 17 elements in 13 groups
Diagonal Angle of View 5&deg;
Focus Adjustment Inner focusing system with USM
Closest Focusing Distance 4.5m / 14.8 ft.
Filter Size 52mm Drop-In
Max. Diameter x Length, Weight 5.8" x 15.2", 8.5 lbs. / 146.0 x 387.0mm, 3870g

Canon EF Lenses Limited Warranty

The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States and Canon Canada Inc., in Canada (herein referred to collectively as "Canon") with respect to the Canon Binoculars and Photographic Lens Products packaged with this Limited Warranty and identified by model number on this limited warranty card (each a "Product")when purchased and used in the United States or Canada.

This Limited Warranty is only effective upon presentation of this warranty card and proof of purchase

A Product, when delivered to you in new condition in its original container, is warranted against defects in materials or workmanship as follows: for a period of one (1) year from the date of original purchase, defective parts or a defective Product returned to Canon, or its authorized service providers, and proven to be defective upon inspection, will be repaired with new or comparable rebuilt parts or exchanged for a refurbished Product, as determined by Canon or the authorized service provider in their sole discretion. Replaced parts and exchanged Products will become the property of Canon.

When returning a Product for warranty service, the shipping charges must be prepaid and the Product should be shipped in its original container, or an equivalent, properly packed to withstand the hazards of shipment and be fully insured. A copy of the warranty card and proof of purchase should be enclosed, as well as a description of the problem (including film samples, where appropriate). Repairs will be made and the Product will be returned, shipped at NO CHARGE, within the country of repair.

This warranty only covers defective materials or workmanship encountered in normal use and service of a Product and does not apply in the following cases:

a) Loss of or damage due to abuse causing deterioration, mishandling, accident or failure to follow operating instructions.
b) If a Product is defective as a result of leaking batteries or liquid damage.
(c) Defective materials or workmanship where the defect is due to a Product having been serviced or modified by other than Canon or a Canon authorized service provider.
(d) Malfunction resulting from the use of accessories, attachments, product supplies, parts or devices (including, without limitation, batteries, film, flash attachments and other accessories) with this Canon photographic equipment that do not conform to Canon specifications.
(e) Damage resulting during shipment. (Claim must be presented and examined by the shipper.)
(f) Damage or service resulting from modifications or alterations to a Product in any way (including any alteration or removal of its serial number or identification marks).

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO A PRODUCT SHALL BIND CANON (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU). CANON SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOSS OF FILM) CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, A PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

Canon U.S.A., Inc., One Canon Park, Melville, NY 11747
Canon Canada Inc., 8000 Mississauga Road, Brampton, Ontario, L6Y 5Z7

Canon Sales and Service Center
Canon USA
One Canon Park,
Melville, NY 11747,USA
Tel: (1)-800-828-4040
Canon Canada Inc,
8000 Mississauga Road
Brampton, Ontario, L6Y 5Z7, Canada
(1)-800-652-2666

 

 

 

 

 

Online Repair

SUPPLIES & ACCESSORIES

ADDITIONAL SUPPORT

image icon
How-To Videos
Get to know your product. Troubleshoot and learn to use your product with video tutorials.
image icon
Canon Community
Join our community to ask questions, share knowledge, and connect with others.
image icon
Knowledge Base
Find answers and perform your own troubleshooting with the knowledge base.

CONTACT US

Still need some help?  In order to get more personalized and faster support, we recommend registering your product in your Canon Account

GET SUPPORT
Need help with your product? Let us help you find what you need.
Product Support
NEED IT FIRST
Sign up for up-to-the-minute Canon News, Sales and Deals.
LEARN WITH CANON
Discover great new ways to enjoy your products with exclusive articles, training and events.
Learn more