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Date 06.15.22
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SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

PRODUCT INFO

Resolution
Approx. 18.1 million effective pixels (Total pixels: Approx. 19.3 million)
Recording Pixels
5208 x 3477 effective pixels
Sensor Type
Full-Frame CMOS sensor
Pixel Size
6.95 microns square
Lens Focal Length Factor
Same as indicated on lens (as indicated on lens)
4K: approx. 1.3x; Super 35mm Crop: approx. 1.6x
Compatible Lenses
Canon EF Lenses (excluding EF-S, EF-M lenses)

Canon EF Cinema (CN-E) lenses*

* Since the image circle of EF Cinema zoom lenses only support the image sizes of Super 35mm Crop and APS-C, vignetting will occur if you shoot larger image sizes.
Number of AF Points
61
Number of Cross-Type AF Points
1 to 5 cross-type AF points at f/2.8
10 to 20 cross-type AF points at f/4
15 to 21 cross-type AF points at f/5.6
1 cross-type AF point at f/8

(The number of cross-type AF points will differ depending on the lens.)
AF Area Selection Modes
Single-point AF (Manual selection)

- Auto selection 61-point AF
- Single-point Spot AF (Manual selection)
- AF point expansion (Manual selection, 4 points: up, down, left, and right)
- AF point expansion (Manual selection, surrounding 8 points)
- Zone AF (Manual zone selection)
AF point setting for vertical/horizontal orientation
Available
Focus Modes
One-Shot AF

- Predictive AI Servo AF*
- Manual focus

* For automatic AF point selection, the AF point to start the AI Servo AF operation can be selected. For automatic AF point selection, the active AF point can be displayed.
Recording Format
MOV

4K: Motion JPEG
Super 35mm Crop, Full HD, HD
- MPEG-4 AVC (H.264), variable bit rate
- Audio: Linear PCM, Meta information is embedded in the MOV file (no separate THM file)
- NTSC and PAL

Coverage
Approx. 100% vertically and horizontally
Color Space
Color space matches the TV monitor
Color Sampling Method
- YCbCr 4:2:2 (8bit): 4K
- YCbCr 4:2:0 (8bit): Super 35mm Crop, Full HD, HD, SD
Color Sampling Method
- YCbCr 4:2:2 (8bit): 4K
- YCbCr 4:2:0 (8bit): Super 35mm Crop, Full HD, HD, SD
Color Profile (Color Matrix)
- Rec. ITU-R BT.601: 4K, SD
- Rec. ITU-R BT.709: Super 35mm Crop, Full HD, HD
Image Creation Processing
- Based on current Picture Style
- Canon Log gamma * View Assist possible.
Video Range
Full range (0-255)
Timecode
Count up: Rec run, Free run

Start time setting: Manual entry, Reset, Set to camera time

Count indicator: Rec/Play time (Recording and playback time), Timecode

Drop frame: Enable, Disable
Maximum File Size Per Video Clip
4GB
Maximum Length for a Movie
12 hours
HDMI Output for Movie Footage
Possible - Output frame rate: Auto/24p/50i/60i

- Adding time code is possible
- Possible to synchronize an external recording device to start/stop recording
Signal Compatible with HDMI Output
1080: 60i/50i/24p, 480/60p, 576/50p
Signal Compatible with HDMI Output
Before movie shooting: 1080: 60i/50i/24p
During movie shooting: 1080: 60i/50i/24p
Audio Recording Method
Linear PCM

- Internal monaural microphone
- External stereo microphone jack
Recording level automatically adjusted.
Sampling frequency: 48 kHz, Bits: 16 bit x 2 ch
Compatible with a commercially-available external microphone with 3.5mm dia. stereo mini-jack.
Headphone Terminal
Stereo mini-jack (3.5mm diameter) provided * Max. -9dBv (with 16 k)
Sound Recording Adjustment
Sound-recording level: Auto, Manual (64 levels), None
* With the movie silent setting, recording level can be changed with touch pad.

- Sound-recording meter: Provided
- Wind filter: Disable/Enable
Video Snapshots
Not provided
Creative Image Processing
Based on current Picture Style
- Canon Log gamma (View Assist possible)
Focusing
Same as focusing with Live View shooting

- During movie shooting, the image cannot be magnified for manual focusing.
- Compatible with power focus mode in movie shooting.
Metering Method
1. AF point-linked evaluative metering
- When the AF mode is Live mode or Face Detection Live mode

2. Center-weighted average metering
- For manual focusing or when the AF mode is set to Quick mode
- Metering range: EV 0 to EV 20 (At 73°F / 23°C and ISO 100, with 50mm f/1.4 lens)
Video Exposure Control
1. Program AE for movie shooting
- For shooting modes other than manual exposure and bulb
- Shutter speed (1/30-1/4000 sec., signal accumulation time), aperture, and ISO speed automatically set.

2. Manual exposure
- For manual exposure.
- Shutter speed (signal accumulation time), aperture, and ISO speed (auto/manual) manually set. The shutter speed (signal accumulation time) is limited to 1/4000 sec. at the maximum and to 1/30 sec. at the minimum for 24/25/30 fps or 1/60 sec. or higher for 50/60 fps.
ISO Speed
- P, Av, Bulb: Automatically set within ISO 100-25600
Expandable to H (equivalent to ISO 51200), H1 (equivalent to ISO 102400) and H2 (equivalent to ISO 204800).

- Tv: Automatically set within ISO 100-25600

- M: With Auto ISO, automatically set within ISO 100-25600.
With manual setting, ISO 100?25600 set manually (in 1/3- or wholestop increments). Expandable to H (equivalent to ISO 32000/40000/51200), H1 (equivalent to ISO 102400) and H2 (equivalent to ISO 204800).
* If highlight tone priority is set, the ISO speed range will be ISO 200-25600.
Exposure Compensation
Up to ±3 stops in 1/3-stop increments
AE Lock
Possible

- During movie shooting, press AE Lock button to set AE lock and the AF point selection button to cancel AE lock (no automatic cancellation).
- AE lock (canceled automatically when metering turns off) possible before movie shooting. Movie shooting can start while AE lock is in effect.
Movie Digital Zoom
Not Provided
Information Display
Switchable with INFO button (5 settings)
Image Stabilization
With an IS lens and the Image Stabilizer switch turned on, image stabilization operates during metering and movie shooting.
Movie Playback
The following playback is possible:

Playback, Slow motion (variable speed possible), Jump to first frame, Previous frame, Next frame, Jump to last frame, Edit first or last frame, and Audio volume (11 levels, including mute)

* The audio level when the camera is connected to a TV set is adjusted with the TV set.
Editing Out First/Last Scenes
First/last scenes editable (deletion) in 1-sec. increments
Still Photo Extraction
Possible with updated version of ImageBrowser EX
Image Type / Processing
JPEG, RAW (14-bit)
Image Format Options
JPEG (compression adjustable) RAW (CR2)
M-RAW
S-RAW
RAW + JPEG
M-RAW + JPEG
S-RAW + JPEG
Resolution Options
Large - 5184 x 3456 (Approx. 17.90 million pixels)
Medium 1 - 4608 x 3072 (Approx. 14.20 million pixels)
Medium 2 - 3456 x 2304 (Approx. 8.00 million pixels)
Small - 2592 x 1728 (Approx. 4.50 million pixels)
RAW - 5184 x 3456 (Approx. 17.90 million pixels)
M-RAW - 3888 x 2592 (Approx. 10.10 million pixels)
S-RAW - 2592 x 1728 (Approx. 4.50 million pixels)
Data Recording Format
Complies with Design rule for Camera File system 2.0 and Exif 2.3
Folder Setting
Creating new folders and selecting folders in the card is possible.
Storage Media
CF card (2 slots)
- Type I/II drive (Incompatible with Microdrive)
- High-speed writing possible with UDMA CF cards.
Recording Options
Standard
- Select one of the CF cards to record.

Auto switch card
- When the current card becomes full, the camera switches to the other card automatically.

Record separately
- The same image is saved to both cards, but in a different size (L, M1, M2, S, RAW, M-RAW, or S-RAW) that was set for the respective card.

Record to multiple
- The same image is saved to both cards in the same size (RAW+JPEG also possible).

Image copying: Possible between the two CF cards (2 slots).
Noise Reduction
Long exposure noise reduction (set with a menu):

- Functions with exposures 1 sec. or longer.
- [Auto] or [Disable](always applied) settable.

High ISO speed noise reduction (set with a menu):

- [Standard], [Low], [High], or [Disable] can be selected.
Imaging Processor
Dual DIGIC 5+ Image Processor
Maximum Frames Per Second
12 fps High-speed continuous shooting
14 fps Super high-speed continuous shooting:
Drive Modes
Single Shooting
High-speed continuous shooting (12 fps)
Low-speed continuous shooting (3 fps)

Silent single shooting
Self-timer (10 sec. and 2 sec.)
Super high-speed continuous shooting (14 fps)
Number of Maximum Frames / Burst
JPEG Large: 180
JPEG Medium 1: 310
JPEG Medium 2: 1390
JPEG Small: 6430
RAW: 38
M-RAW: 28
S-RAW: 41
RAW + JPEG Large: 17
M-RAW + JPEG Large: 19
S-RAW + JPEG Large: 20

High-speed continuous shooting with 8GB UDMA-7 card based on Canon's testing standards and may vary depending on shooting conditions.
Flash Sync Speed
Up to 1/250 sec.
Shutter "Lag" Time
(1) During SW-1 ON, time lag between SW-2 ON and start of exposure: Approx. 0.09 sec. *With flash, approx. 0.035 sec.
(2) Time lag between simultaneous SW-1/SW-2 ON and start of exposure: Approx. 0.55 sec.
Start-up Time
Approx. 0.1 sec (Based on CIPA testing standards)
UDMA High-Speed Compatible
High-speed writing possible with UDMA CF cards.
LCD Monitor
Kelvin setting (setting range: 2000K to 15000K), daylight, tungsten, settings (A/B)
Frame Rate
3.2-inch (Screen aspect ratio of 3:2)

- Approx. 1,040,000 dots
- Approx. 100% coverage
- Approx. 170° vertical and horizontal viewing angle
Brightness Adjustment
Manually adjustable to one of seven brightness levels
Playback Options
Single image display
Two types of single-image full display and two types of shooting information display.
Index display
4-image index and 9-index image
Jump display, Jump 1 image, Jump 10 images, Jump 100 images, Date, Folder,Movies, Stills, or Rating
3-Part Dust Reduction System
Movie recording, custom picture settings, metadata 2-slot
SD Card
Recording of movies and photos (JPEG), custom pictures, metadata, menus and other data possible
Video Compression Formats
EOS Integrated Cleaning System:

1. Self Cleaning Sensor Unit - * Carrier wave type, removes dust adhering to the infrared- and ultraviolet-blocking glass. Self-cleaning executed automatically (taking about 1.8 sec.) when power is turned on or off. Manual execution also possible (taking about 5.2 sec.). Low-pass filter has a fluorine coating.

2. Dust Delete Data acquisition and appending - The coordinates of the dust adhering to the infrared- and ultraviolet-blocking glass are detected by a test shot and appended to subsequent images. The dust coordinate data appended to the image is used by the provided software to automatically erase the dust spots.

3. Manual cleaning
ISO Range
100-51,200 in 1/3-stop or whole-stop increments
ISO Expansion Range

- L: 50
- H1: 102,400
- H2: 204,800

Auto ISO: 100-51,200
Shutter Speed Range
1/8000 to 1/30 sec., bulb, X-sync at 1/250 sec.

Shutter speed's control range can be set with a Custom Function.
Exposure Modes
Program AE (shiftable), Shutter-priority AE (Safety shift possible), Aperture-priority AE (Safety shift possible), Manual exposure, Bulb, E-TTL II autoflash program AE
Metering Modes
252-zone metering with approx. 100,000-pixel RGB AE sensor and TTL maximum aperture metering employed.
EOS iSA (Intelligent Subject Analysis) system employed.
Evaluative metering (linked to all AF points)
Partial metering (center, approx. 6.5% of viewfinder)

Spot metering (center, approx. 2.5% of viewfinder)
- Center spot metering
- AF point-linked spot metering (Custom Function)
- Multi-spot metering

Up to eight multi-spot meter readings can be taken.
Center-weighted average metering
Metering Range
EV 0-20 (at 73°F / 23°C with 50mm f/1.4 lens at ISO 100)
Exposure Compensation
Manual: ±5 stops in 1/3- or 1/2-stop increments

AEB: ±3 stops in 1/3- or 1/2-stop increments
Automatic Image Correction
Peripheral Illumination Correction
Chromatic Aberration Correction
Highlight Tone Priority
Auto Lighting Optimizer
White Balance Modes
Auto (AWB)
Preset (Daylight, Shade, Cloudy, Twilight, Sunset Tungsten, White fluorescent, Flash)

Custom (Custom WB)
Color Temperature (Approx. 2,500-10,000 Kelvin)
Personal WB settings PC-1 - PC-5 (up to five white balance data that you set yourself with the provided software.)
White Balance Bracketing
Alter white balance in amber-blue direction or magenta-green direction, ±3 levels in single-level increments
Picture Styles
Auto, Standard, Portrait, Landscape, Neutral, Faithful, Monochrome, User Defined 1-3
Compatible Flashes
Canon EX-Series Speedlites (Manual flash only with non EX-Speedlites)
E-TTL II
Yes
FE Micro adjustment
Available
Flash Exposure Lock
Available
Flash Exposure Compensation
±3 stops in 1/3-stop or 1/2-stop increments
PC Socket
Not Provided
Display
Intelligent Viewfinder uses a transparent LCD for superimposed display of the following:

AF Information
- AF Points
- AF Confirmation
- AF Status Indicator
Exposure information
- Metering mode
- shooting mode
- AE lock
- Shutter speed
- Aperture
- Exposure compensation
- ISO speed (always displayed)
- Exposure level
- Exposure warning

Flash information
- Flash ready
- High-speed sync
- FE lock
- Flash exposure compensation

Image information

Battery check

Composition information
- Grid, electronic level
Coverage
100%
Eyepoint
Approx. 20mm
Magnification
0.76x
Focusing Screen
Interchangeable
Diopter
-3 , +1.0 (user-adjustable)
Type Electronic viewfinder with image sensor
Autofocus
Live mode (Contrast based)Face Detection Live mode (Contrast based)

Quick mode (Phase based)
Live View Features
Magnified view, 3 Grid types, Correct Exposure/Exposure Simulation Display activated through Menu (Aspect Ratio indicator not provided.)
Exposures
2 to 9
Type
Additive, Average, Bright, Dark
Shutter Durability
400,000 Cycles
Copyright Capability
The copyright information set with the camera is appended to the image as part of the Exif information
Camera System Information
Basic information:

- Serial No.
- Firmware version
- Shutter-release cycles

Camera status log:

- Error log
- Caution log
Video Output
HDMI mini OUT terminal (Type C), CEC compatible

Audio (stereo)/video (NTSC/PAL selectable) OUT terminal
External Microphone IN Terminal
3.5mm diameter stereo mini-jack
Headphone Terminal
Provided
PC Terminal
Not provided
Digital Terminal
For personal computer communications, direct printing (Hi-Speed USB)

Audio (stereo)/video (NTSC/PAL) output

Connects to GPS Receiver GP-E2 (Non-dedicated GPS)
Remote Control Terminal
N3-type terminal
Wireless Remote Control
Enabled with Wireless Controller LC-5
System extension terminal
For Wireless Transmitter WFT-E6A and GPS Receiver GP-E1
Ethernet terminal
RJ-45 jack (for gigabit Ethernet)
Battery
LP-E4 or LP-E4N Lithium-Ion battery pack
- With the AC Adapter Kit ACK-E4, AC power is possible.
Battery Life
With a fully charged LP-E4N Battery Pack:
Approx. 2 hr. 10 min. (at 73°F/23°C)
Approx. 2 hr. (at 32°F/0°C)
Battery Information
The power source type, remaining capacity (in 1% increments + 6-level battery check), shutter count, and recharge performance can be checked.

The battery registration and operation history (serial number, remaining battery level when removed, and date) cannot be checked.

Battery rechargeable regardless of remaining capacity.
Exterior Material
Magnesium alloy
Weight (without eye-cup)
Approx. 54.5 oz./1545g (CIPA Standard)

Approx. TBA oz./TBA g (Body only*)

* with date/time function battery
Weather Sealing
Dust and water resistant
Dimensions, W x H x D
6.2 x 6.4 x 3.3 in. (158 x 163.6 x 82.7mm)
USB Tethered SDK Are a developer and want to control select Canon cameras within your application? The Canon EDSDK allows you to set various camera settings, take a picture, and the retrieving of images remotely using a USB connection. The EDSDK is available at the Canon Developer Community website. Go to https://developercommunity.usa.canon.com for more information.

CANON PROFESSIONAL DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR PRODUCTS
PURCHASED IN THE UNITED STATES
 

The limited warranty set forth below is given by Canon U.S.A., Inc. ('Canon USA') with respect to Canon Professional Digital Video Equipment (the 'Equipment') packaged with this limited warranty and purchased in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase. The Equipment is warranted to the original end-user purchaser, when delivered in new condition in its original container, under normal use against defective materials or workmanship as follows: Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of ONE YEAR from the date of original purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by Canon USA's factory service centers or designated service facilities located in the United States. When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose a copy of the Bill of Sale or other proof of purchase with a complete explanation of the problem. During the ONE-YEAR warranty period, repairs will be made and the Equipment will be return-shipped to you free of charge. For repairs after the warranty period is over, you will be given an estimate of the cost of repair and an opportunity to approve or disapprove of the repair expense before it is incurred. If you approve, repairs will be made and the Equipment will be returned to you at your risk and expense. If you disapprove, we will return-ship the Equipment to you at no charge to you to an address within the United States.

 

This limited warranty only applies if the Equipment is used in conjunction with compatible computer equipment and compatible software, as to which items Canon USA will have no responsibility. Canon USA shall have no responsibility under this limited warranty for use of the Equipment in conjunction with incompatible peripheral equipment and/or incompatible software. Non-Canon brand peripheral equipment and software which may be distributed with, or factory loaded on, the Equipment, are sold 'AS IS' without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose. The sole warranty with respect to such non-Canon brand items is given by the manufacturer or producer thereof. If the Equipment contains a hard disk drive, Canon USA recommends that data stored on that drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of such drive.

 

 

In order to obtain warranty service, please contact the authorized Canon retail dealer from whom you purchased the Equipment or contact the CANON INFORMATION CENTER AT 855-CINE-EOS (855-246-3367) or on the internet at pro.usa.canon.com/support. You will be directed to the nearest service facility for your Equipment.

This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the following cases:

  1. Loss or damage to the Equipment due to abuse, mishandling, accident improper maintenance, use of non-Canon accessories or failure to follow operating, maintenance or environmental instructions prescribed in Canon USA's user's manual;
  2. If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage;
  3. If defects or damages are caused by the use of parts or supplies (other than those sold by Canon USA) that cause damage to the Equipment or that cause abnormally frequent service calls or service problems;
  4. If defects or damages are caused by service other than Canon USA's factory service centers or authorized service facilities;
  5. Any internal modification to product hardware or firmware;
  6. Any applicable fee for Maintenance of the Equipment;
  7. If the Equipment has had its serial number or dating altered or removed.

This Limited Warranty does not apply to Equipment purchased outside the United States. This Limited Warranty does not apply to accessories or consumables for the Equipment, which are sold "AS IS", without warranty of any kind by Canon USA. Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This card ensures that you are contacted promptly should there be a safety inspection, modification or product recall under applicable laws or regulations.

NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THIS EQUIPMENT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY (EXCEPT AS MENTIONED ABOVE) GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS EQUIPMENT SHALL BIND THE UNDERSIGNED (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE EQUIPMENT'S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO USE THE EQUIPMENT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU). THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS EQUIPMENT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

CANON U.S.A., INC

Title Canon Support | Regarding the security advisory for Canon digital cameras related to PTP (Picture Transfer Protocol) communication functions and firmware update functions.
Advisory Type
Date 09.11.19
Title Canon Support | Service Notice: EOS-1D X and EOS-1D C
Advisory Type
Date 06.16.13
Title Canon Support | Service Notice: EOS-1D C: Firmware Version 1.4.2
Advisory Type
Date 09.11.19
Title Canon Support | Factory Update: EOS-1D C: Firmware Version 1.4.1
Advisory Type
Date 09.14.15
Title Canon Support | Factory Update: Firmware Version 1.4.0
Advisory Type
Date 09.14.15

ADDITIONAL SUPPORT

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