Canon Support for EOS 6D Mark II | Canon U.S.A., Inc.
EOS 6D Mark II
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- Windows 11
- Windows 10 (x64)
- Windows 10
- Windows 8.1 (x64)
- Windows 8.1
- Windows 8 (x64)
- Windows 8
- Windows 7 (x64)
- Windows 7
- Windows Vista (x64)
- Windows Vista
- Windows Me
- Windows XP (x64)
- Windows XP
- Windows 98
- Windows 95
- Windows Server 2022
- Windows Server 2019 (x64)
- Windows Server 2016 (x64)
- Windows Server 2012 R2 (x64)
- Windows Server 2012 (x64)
- Windows Server 2008 R2 (x64)
- Windows Server 2008 (x64)
- Windows Server 2008
- Windows Server 2003 R2 (x64)
- Windows Server 2003 (x64)
- Windows Server 2003 R2
- Windows Server 2003
- macOS Ventura v13
- macOS Monterey v12
- macOS Big Sur v11.0
- macOS Catalina v10.15
- macOS Mojave v10.14
- macOS High Sierra v10.13
- macOS Sierra v10.12
- OS X El Capitan v10.11
- OS X Yosemite v10.10
- OS X Mavericks v10.9
- OS X Mountain Lion v10.8
- OS X Lion v10.7
- Mac OS X Snow Leopard v10.6
- Mac OS X v10.1
- Mac OS 9
- Linux ARM
- Linux MIPS
- Linux 64bit
- Linux 32bit
Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote camera control and communication functionality of the camera. There are two versions of the EDSDK compatible with Windows or Macintosh.
The Software Developer Kit is provided free of charge and can be found at https://developercommunity.usa.canon.com. To learn more please visit the Canon Developer Community site and register to download Canon’s SDKs.
SETUP & TROUBLESHOOTING
- Connecting to a Printer via a Wireless LAN (Wi-Fi) and Printing
- Computer Environment Required for Connecting the Camera via Wi-Fi using EOS Utility 3.x
- How to Connect to a Tablet Wirelessly using the Wi-Fi Function
- I Want to Save Images to My Computer
Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.
Our Knowledge Base with curated Q&As will point you in the right direction to troubleshoot your error code yourself. Be sure to search the error code you are struggling with along with your product model number in our Knowledge Base.
Digital AF/AE single-lens reflex camera
SD/SDHC/SDXC memory cards
Approx. 35.9 x 24.0mm (Full-frame)
Canon EF lenses (excluding EF-S and EF-M lenses)
Canon EF mount
CMOS sensor (supporting Dual Pixel CMOS AF)
Approx. 26.2 megapixels
Approx. 5.67 µm square
Approx. 27.1 megapixels
3:2 (Horizontal: Vertical)
|Color Filter System||
RGB primary color filters
|Low Pass Filter||
Installed in front of the image sensor, non-detachable
|Dust Deletion Feature||
Compliant to Design rule for Camera File system 2.0 and Exif 2.3
JPEG, RAW (14-bit Canon original)
3:2 Aspect Ratio
Large: 6240 x 4160
Medium: 4160 x 2768*
Small 1: 3120 x 2080
Small 2: 2400 x 1600
RAW: 6240 x 4160
mRAW: 4680 x 3120
sRAW: 3120 x 2080
4:3 Aspect Ratio*
Large: 5536 x 4160
Medium: 3680 x 2768
Small 1: 2768 x 2080
Small 2: 2112 x 1600
RAW: 5536 x 4160
sRAW: 2768 x 2080
16:9 Aspect Ratio*
Large: 6240 x 3504
Medium: 4160 x 2336
Small 1: 3120 x 1752
Small 2: 2400 x 1344
RAW: 6240 x 3504
sRAW: 3120 x 1752
1:1 Aspect Ratio
Large: 4160 x 4160
Medium: 2768 x 2768
Small 1: 2080 x 2080
Small 2: 1600x 1600
RAW: 4160 x 4160
sRAW: 2080 x 2080
File numbering can be set as follows:
|RAW + JPEG Simultaneous Recording||
|Auto White Balance||
Option between ambience priority and white priority settings
|Color Temperature Compensation||
Blue/amber bias: ±9 levels
Magenta/green bias: ±9 levels
Corrected in reference to the current WB mode's color temperature.
Eye-level SLR (with fixed pentaprism)
At approx. 21mm eyepoint
Approx. 0.71x/33.3° (with 50mm lens at infinity, -1 m-1)
Approx. 21mm (at -1 m-1 from eyepiece lens center)
|Dioptric Adjustment Correction||
Adjustable from approx. -3.0 to +1.0 m-1 (dpt)
Quick-return all-surface half mirror
Displayed with transparent liquid crystal
|Depth Of Field Preview||
Provided with depth of field preview button
TTL secondary image-forming phase-difference detection system with AF-dedicated sensor
Up to 45 points (cross-type AF points: max. 45)
|AF Working Range||
Conditions: One-Shot AF, at 73°F/23°C, ISO 100 (based on Canon's testing standards and environment)
|AF Point Selection||
|AF Assist Beam||
7560-pixel RGB+IR metering sensor
63-zone (9 x 7) metering
EV 1 - 20 (at 73°F/23°C, ISO 100)
|Exposure Control Systems||
Vertical-travel, mechanical, focal-plane shutter with all speeds electronically-controlled
1/4000 to 30 sec., bulb (Total shutter speed range. Available range varies by shooting mode.)
Soft-touch electromagnetic release
10-sec. delay, 2-sec. delay, continuous shooting (after 10 sec., 2 to 10 shots)
|Shutter Lag Time||
E-TTL II autoflash (evaluative flash metering and average flash metering)
|Flash Exposure Compensation||
±3 stops in 1/3- or 1/2-stop increments
|External Flash Settings||
|Drive Modes and Continuous Shooting Speed during Viewfinder Shooting||
Still photo shooting and video shooting
Real-time metering with image sensor
EV 0-20 (at 73°F/23°C, ISO 100, evaluative metering)
Provided (Mode 1 and 2)
Video: MPEG-4 AVC / H.264
Motion JPEG (4K 29.97, time-lapse movies only)
ALL-I (FHD 29.97, time-lapse movies only)
|Continuous Shooting Time||
Full range (0-255)
*1 ISO 200–25600 will be set if Highlight tone priority is set to Enable.
*2 The maximum limit for ISO Auto can be set to ISO 6400, ISO 12800, H1 (ISO 51200) or H2 (102400).
*3 According to the settings for [Range for ISO Auto], Maximum limit and Minimum limit.
*4 Maximum limit settable within the range of ISO 400–25600 for ISO Auto in Time-lapse movies.
±3 stops in 1/3- or 1/2-stop increments
TFT color, liquid-crystal monitor
3.0-inch (screen aspect ratio of 3:2)
Approx. 3.03 in./7.70cm diagonal (approx. 2.51 in./6.37cm width, approx. 1.67 in/4.25cm height)
Approx. 1.04 million dots
Approx. 100% vertically
Approx. 100% horizontally
(with aspect ratio of 3:2/JPEG Large/Fine)
Excluding when distortion correction is applied.
Adjustable to one of seven brightness levels
Clear View LCD II
25 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukraine, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Japanese)
Overexposed highlight areas with no image data will blink.
Brightness and RGB
Pressing the Quick Control button displays the Quick Control screen during viewfinder shooting, Live View shooting, movie shooting and playback.
After selecting an item, you can select contents by operating the Main Dial.
Except protected images
Images can be sent via Wi-Fi® to a PictBridge-compatible (Wireless LAN) printer and printed.
Compliant to DPOF Version 1.1
DS-SS modulation (IEEE 802.11b)
OFDM modulation (IEEE 802.11g/n)
Approx. 15 m/49.2 ft.
*When communicating with a smartphone
*With no obstructions between the transmitting and receiving antennas and no radio interference
|Transition Frequency (Central Frequency)||
Frequency: 2412 to 2462 MHz
Channels: 1 to 11 channels
Camera Access Point Mode and Infrastructure mode
Authentication method: Open system, Shared key, WPA/WPA2-PSK
Encryption: WEP, TKIP, AES
|Communication with a Smartphone||
Images can be viewed, controlled, and received using a smartphone.
Remote control of the camera using a smartphone is possible.
Images can be sent to a smartphone.
|Transfer Images Between Cameras||
Transferring one image, transferring selected images, transferring resized images
|Connect to Connect Station||
Images can be sent to and saved on Connect Station.
|Remote Operation Using EOS Utility||
Remote control functions and image viewing functions of EOS Utility can be used wirelessly.
|Print from Wi-Fi® Printers||
Images can be sent to a Wi-Fi® printer.
|Send Images to a Web Service||
Images in the camera or links to images can be sent to registered Web services.
NFC Forum Type 3/4 Tag compliant (dynamic)
Bluetooth® Specification Version 4.1 compliant (Bluetooth® low energy technology)
GPS satellites (USA), GLONASS satellites (Russia), Quasi-Zenith Satellite System
(QZSS) MICHIBIKI (Japan)
|GPS Signal Reception Modes||
Mode 1, Mode 2
|Geotag Information Appended to Image||
Latitude, Longitude, Elevation, Coordinated Universal Time (UTC), Satellite signal acquisition status
|Position Update Interval||
1 sec., 5 sec., 10 sec., 15 sec., 30 sec., 1 min., 2 min., 5 min.
GPS time data set to camera
One file per day, NMEA format
*Change in time zone creates another file.
*The log data saved in internal memory can be transferred to a card or downloaded to a computer as a log file.
|Log Data Deletion||
28 Custom Functions settable with the camera
|My Menu Registration||
Hi-Speed USB (USB 2.0)
|Video Out Terminal||
Type C (Resolution switches automatically)
|Extension System Terminal||
3.5mm diameter stereo mini jack
Battery Pack LP-E6N (or LP-E6) x 1
Automatic battery check when the power switch is turned ON. Displayed in 6 levels.
Power automatically turns off after the set time (1, 2, 4, 8 or 15 min.) of non-operation elapses.
Built-in secondary battery
When fully-charged, the date/time can be maintained for approx. 3 months
Approx. 0.2 sec. (based on CIPA testing standards)
|Dimensions (W x H x D)||
Approx. 5.67 x 4.35 x 2.94 in. (144.0 x 110.5 x 74.8mm)
Approx. 765g / 26.98 oz. (including battery and card)
Approx. 685g / 24.16 oz. (body only)
|Working Temperature Range||
|Working Humidity Range||
85% or less
|USB Tethered SDK||Are a developer and want to control select Canon cameras within your application? The Canon EDSDK allows you to set various camera settings, take a picture, and the retrieving of images remotely using a USB connection. The EDSDK is available at the Canon Developer Community website. Go to https://developercommunity.usa.canon.com for more information.|
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
SUPPLIES & ACCESSORIES
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