Canon Support for EOS 70D | Canon U.S.A., Inc.
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- Windows 11
- Windows 10 (x64)
- Windows 10
- Windows 8.1 (x64)
- Windows 8.1
- Windows 8 (x64)
- Windows 8
- Windows 7 (x64)
- Windows 7
- Windows Vista (x64)
- Windows Vista
- Windows Me
- Windows XP (x64)
- Windows XP
- Windows 98
- Windows 95
- Windows Server 2022
- Windows Server 2019 (x64)
- Windows Server 2016 (x64)
- Windows Server 2012 R2 (x64)
- Windows Server 2012 (x64)
- Windows Server 2008 R2 (x64)
- Windows Server 2008 (x64)
- Windows Server 2008
- Windows Server 2003 R2 (x64)
- Windows Server 2003 (x64)
- Windows Server 2003 R2
- Windows Server 2003
- macOS Ventura v13
- macOS Monterey v12
- macOS Big Sur v11.0
- macOS Catalina v10.15
- macOS Mojave v10.14
- macOS High Sierra v10.13
- macOS Sierra v10.12
- OS X El Capitan v10.11
- OS X Yosemite v10.10
- OS X Mavericks v10.9
- OS X Mountain Lion v10.8
- OS X Lion v10.7
- Mac OS X Snow Leopard v10.6
- Mac OS X v10.1
- Mac OS 9
- Linux ARM
- Linux MIPS
- Linux 64bit
- Linux 32bit
Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote camera control and communication functionality of the camera. There are two versions of the EDSDK compatible with Windows or Macintosh.
The Software Developer Kit is provided free of charge and can be found at https://developercommunity.usa.canon.com. To learn more please visit the Canon Developer Community site and register to download Canon’s SDKs.
SETUP & TROUBLESHOOTING
- Connecting Directly to a Smartphone
- Connecting to a Smartphone-Infrastructure
- Connecting to a Wireless LAN-Manually
- Connecting to a Wireless LAN-WPS
Printing Images Wirelessly
Wireless Camera Control
How to use Web Services (Facebook, YouTube, etc)
Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.
Our Knowledge Base with curated Q&As will point you in the right direction to troubleshoot your error code yourself. Be sure to search the error code you are struggling with along with your product model number in our Knowledge Base.
Effective pixels: Approx. 20.2 Megapixels
Total pixels: Approx. 20.9 Megapixels
4.1 µm square
Approx. 19.0 megapixels
3:2 (Horizontal: Vertical)
|Color Filter System||
RGB primary color filters
|Low Pass Filter||
Fixed position in front of the image sensor
|Dust Deletion Feature||
(1) Self Cleaning Sensor UnitRemoves dust adhering to the low-pass filter.
Self-cleaning executed automatically (taking approx. 2 sec.) when power is turned on or off. Manual execution also possible (taking approx. 5 sec.).(2) Dust Delete Data acquisition and appending
The coordinates of the dust adhering to the low-pass filter are detected by a test shot and appended to subsequent images.
The dust coordinate data appended to the image is used by the provided software to automatically erase the dust spots.(3) Manual cleaning
Complete with Design rule for Camera File System 2.0 and EXIF 2.30
Still: JPEG: JPG, RAW: CR2 (Canon Raw 2nd edition), RAW+JPEG
Video: MOV (Image data: H.264, Audio: Linear PCM)
3:2 Aspect Ratio
Large: Approx. 20.0 Megapixels (5472 x 3648);
Medium: Approx. 8.9 Megapixels (3648 x 2432);
Small 1: Approx. 5.0 Megapixels (2736 x 1824);
Small 2: Approx. 2.50 Megapixels (1920 x 1280);
Small 3: Approx. 0.35 Megapixels (720 x 480)
RAW: Approx. 20.0 Megapixels (5472 x 3648);
mRAW: Approx. 11.2 Megapixels (4104 x 2736);
sRAW: Approx. 5.0 Megapixels (2736 x 1824)
4:3 Aspect Ratio
Large: Approx. 17.7 Megapixels (4864 x 3648);
Medium: Approx. 7.9 Megapixels (3248 x 2432);
Small 1: Approx. 4.4 Megapixels (2432 x 1824);
Small 2: Approx. 2.2 Megapixels (1696 x 1280);
Small 3: Approx. 0.31 Megapixels (640 x 480)
RAW: Approx. 17.7 Megapixels (4864 x 3648);
mRAW: Approx. 10.0 Megapixels (3648 x 2736);
sRAW: Approx. 4.4 Megapixels (2432 x 1824)16:9 Aspect Ratio
Large: Approx. 16.8 Megapixels (5472 x 3072);
Medium: Approx. 7.5 Megapixels (3648 x 2048);
Small 1: Approx. 4.2 Megapixels (2736 x 1536);
Small 2: Approx. 2.1 Megapixels (1920 x 1080);
Small 3: Approx. 0.29 Megapixels (720 x 408)
RAW: Approx. 16.8 Megapixels (5472 x 3072);
mRAW: Approx. 9.5 Megapixels (4104 x 2310);
sRAW: Approx. 4.2 Megapixels (2736 x 1536)1:1 Aspect Ratio
Large: Approx. 13.3 Megapixels (3648 x 3648);
Medium: Approx. 5.9 Megapixels (2432 x 2432);
Small 1: Approx. 3.3 Megapixels (1824 x 1824);
Small 2: Approx. 1.6 Megapixels (1280 x 1280);
Small 3: Approx. 0.23 Megapixels (480 x 480)RAW: Approx. 13.3 Megapixels (3648 x 3648);
mRAW: Approx. 7.5 Megapixels (2736 x 2736);
sRAW: Approx. 3.3 Megapixels (1824 x 1824)
The following three types of file numbering methods can be set:
(1) Continuous numbering
* The numbering of captured images will continue even after you replace the camera's card.
(2) Auto reset
* When you replace the camera's card, the numbering will be reset to start from 0001. If the new card already contains images, the numbering will continue from the last recorded image on the card.
(3) Manual reset
* Resets the file number to 0001, and creates a new folder automatically.
sRGB, Adobe RGB
Auto, Standard, Portrait, Landscape, Neutral, Faithful, Monochrome, User Defined 1-3
* In Basic Zone modes, "Auto" is set automatically.
* In Creative Zone modes, you can select or set the Picture Style.
* Default settings for [User Defined 1-3] are [Auto].
Auto, Preset (Daylight; Shade; Cloudy, Twilight, Sunset; Tungsten light; White Fluorescent Light; Flash), Custom (Approx. 2,000° - 10,000°K), Color Temperature (Approx. 2,500° - 10,000°K)
|Auto White Balance||
Auto white balance with the image sensor
|Color Temperature Compensation||
Blue/amber bias: ±9 levels
Magenta/green bias: ±9 levels
* Correction based on the current WB mode's color temperature.
|Color Temperature Information Transmission||
Eye-level SLR (with fixed pentaprism)
Approx. 98% vertically and horizontally (with eye point approx. 22mm)
Approx. 0.95x / 27.9° (50mm lens at ∞, -1m-1 dpt)
Approx. 22mm (At -1m-1 from the eyepiece lens center)
|Dioptric Adjustment Correction||
Adjustable from approx. -3.0 to +1.0m-1 (dpt)
Quick-return half mirror (transmission: reflection ratio of 40:60)
AF points, focus confirmation, AF area selection modeExposure information
Shutter speed, aperture, ISO speed (always displayed), AE lock, exposure level, spot metering circle, exposure warningFlash information
Flash ready, flash exposure compensation, high-speed sync, FE lock, red-eye reduction lightImage information
Highlight tone priority (D+), maximum burst (2-digit display), card informationComposition information
Grid, electronic levelAlert symbol
|Depth Of Field Preview||
Enabled with depth-of-field preview button
TTL secondary image-forming, phase-difference detection with AF-dedicated CMOS sensor
19-point cross-type AF
All AF points are cross-type at f/5.6.
Center AF point is cross-type at f/2.8.
|AF Working Range||
Center AF Point: EV -0.5 to 18*
Other AF Points: EV 0 to EV 18*
* At room temperature and ISO 100, based on Canon's testing standards
One-Shot AFPredictive AI Servo AFAI Focus AF*Switches between One-Shot AF and AI Servo AF(2) Manual focus
|AF Point Selection||
(1) Manual selection
(2) Auto selection
*Automatically set in Basic Zone modes.
|Selected AF Point Display||
Indicated by translucent liquid crystal display in the viewfinder and on the LCD monitor.
|AF Assist Beam||
Intermittent firing of built-in flash
Effective range: Approx. 13.1 ft. / 4.0m at center, approx. 11.5 ft. / 3.5m at periphery
* With an EOS-dedicated Speedlite attached, the Speedlite's AF-assist beam is emitted instead.
* Compatible with AF assist-beam (intermittent firing) of 320EX, 270EX II and 270EX flashes.
TTL maximum aperture metering with 63-zone metering sensor:Evaluative metering (linked to all AF points)Partial metering (center, approx. 7.7% of viewfinder)Spot metering (center, approx. 3.0% of viewfinder)Center-weighted average metering
EV 1-20 (at 73°F/23°C, ISO 100)
|Exposure Control Systems||
(1) Program AE (shiftable)
(2) Shutter-priority AE
(3) Aperture-priority AE
(4) Manual exposure
(6) Custom shooting mode
(1) Scene Intelligent Auto (Program AE / non-shiftable)
(2) Flash OFF
(3) Creative Auto
(4) Special Scene1) Portrait
5) Night Portrait
6) Handheld Night Scene
7) HDR Backlight Control
|ISO Speed Range||
Manual setting range of ISO 100-12800, expansion to ISO 25600 equivalent*1: Depends on the minimum and maximum of Auto ISO setting.
*2: If shooting in bright light results in overexposure, the ISO speed can be set as low as ISO 100.
*3: Auto, Night Portrait and Handheld Night Scene are excluded.
*4: If you use bounce flash with an external Speedlite in the Creative Auto, Portrait, Landscape, Close-up, Sports or P modes, the ISO speed is set automatically within ISO 400-1600.
(1) Manual: ±5 stops in 1/3- or 1/2-stop increments
(2) AEB: ±3 stops in 1/3- or 1/2-stop increments
* Manual exposure compensation and AEB can be set in combination.
* AEB is set in the following sequence: Standard exposure, decreased exposure, and increased exposure. If AEB is used with the self-timer, three continuous shots will be taken regardless of the current drive mode.
* Number of bracketed shots: 2, 3, 5 or 7 settable with C.Fn.
(1) Auto AE lock
* In the One-Shot AF mode with evaluative metering, AE lock takes effect when focus is achieved.
(2) Manual AE lock
* Enabled with the AE lock button (Press again to update.) in all metering modes.
Vertical-travel, mechanical, focal-plane shutter with all speeds electronically controlled
1/8000 to 30 sec., X-sync at 1/250 sec. (Total shutter speed range. Available range varies by shooting mode.)
Soft-touch electromagnetic release
10-sec. or 2-sec. delay
|Shutter Lag Time||
(1) During SW-1 ON, time lag between SW-2 ON and start of exposure: Approx. 0.06 sec.
* About 0.1 sec. in case of silent shooting.
(2) Time lag between simultaneous SW-1/SW-2 ON and start of exposure: Approx. 0.14 sec.
* About 0.18 sec. in case of silent shooting.
* Time lag with the aperture stopped down by 3.5 stops or less (Excludes AF operation time).
Auto pop-up, retractable, built-in flash in the pentaprism
Approx. 39.4 ft./12m (at ISO 100)
Up to 17mm focal length (equivalent to approx. 27mm in 135 format)
|Flash Exposure Compensation||
Up to ±3 stops in 1/3- or 1/2-stop increments
E-TTL II autoflash (evaluative flash metering and average flash metering), FE lock
|Flash Exposure Compensation||
±3 stops in 1/3- or 1/2-stop increments
|External Flash Settings||
(1) External flash function setting
* Flash firing, E-TTL II auto flash system, flash mode, wireless master, zoom, sync setting, flash exposure compensation, FEB, and clear setting.
* With the 600EX-RT and ST-E3-RT, radio wireless transmission control is possible.
(2) External flash C.Fn setting
* The actual setting options for (1) and (2) will differ depending on the Speedlite used.
(1) Single shooting
(2) High-speed continuous shooting
(3) Low-speed continuous shooting
(4) Silent single shooting
(5) Silent continuous shooting
(6) 10-sec. self-timer/Remote control
(7) 2-sec. self-timer/Remote control
|Continuous Shooting Speed||
High-speed continuous shooting: Max. approx. 7.0 fps
* At 1/500 sec. or faster shutter speed, and at the maximum aperture (varies depending on the lens)
Low-speed continuous shooting: Max approx. 3.0 fps.
Silent continuous shooting: Max approx. 3.0 fps.
Based on 8GB memory Card:
JPEG Large/Fine: Approx. 40 Shots
RAW: Approx. 15 Shots
RAW+JPEG Large/Fine: 8 Shots
Based on 8GB UHS-I memory card:
JPEG Large/Fine: Approx. 65 Shots
RAW: Approx. 16 Shots
RAW + JPEG Large/Fine: 8 Shots
* Figures are based on Canon's testing standards (ISO 100 and Standard Picture Style).
* At ISO 12800, maximum burst will greatly decrease due to internal processing.
Still photo shooting and video shooting
(1) AF operation with Dual Pixel CMOS AF, One-shot AFFace Detection plus Tracking AFFlexiZone - Multi* 31 zones
* AF at the touched zoneFlexiZone - Single(2) TTL secondary image-forming, phase-difference detection with AF operation, One-shot AFManual selection: Single point AFManual selection: Zone AFAuto selection: 19-point AF* Automatically set in Basic Zone modes(3) Manual focus* Manual focusing by enlarging images by approx. 5 to 10 times
Real-time evaluative metering with image sensor.
(1) Evaluative metering (315 zones)
(2) Partial metering (approx. 10.3% of Live View screen)
(3) Spot metering (approx. 2.6% of Live View screen)
(4) Center-weighted average metering
* AE lock possible. The active metering time can be changed.
EV 1-18 (with Dual Pixel CMOS AF at 73°F/23°C and ISO 100)
Three grids provided:
(1) Grid 1: 3 vertical and 3 horizontal lines
(2) Grid 2: 6 vertical and 4 horizontal lines
(3) Grid 3: 3 vertical and 3 horizontal lines + diagonal
Provided (Mode 1 and Mode 2)
Movie: MPEG-4 AVC / H.264
* Variable (average) bit rate
Audio: Linear PCM
*Meta information is embedded in the MOV file (no separate THM file)
1920 x 1080 (30 fps/25fps/24fps):
235 MB/min. with IPB compression
685 MB/min. with All-I compression
1280 x 720 (60 fps/50 fps):
205 MB/min. with IPB compression
610 MB/min. with All-I compression
640 x 480 (30 fps/25 fps):
78 MB/min. with IPB compression
* If the file size exceed 4GB, a new file will be automatically created.
** See following section for actual frame rates.
1920 x 1080 (Full HD): 30p (29.97) / 25p / 24p (23.976)
1280 x 720 (HD): 60p (59.94) / 50p
640 x 480 (SD): 30p (29.97) / 25p
|Continuous Shooting Time||
Based on 8GB Memory Card
[1920 x 1080]
30 fps / 25 fps / 24 fps:
32 min. with IPB compression
11 min. with All-I compression
[1280 x 720]
60 fps / 50 fps:
37 min. with IPB compression
12 min. with All-I compression
[640 x 480]
30 fps / 25 fps:
97 min. with IPB or All-I compression
* The maximum recording time is limited to 29 min. 59 sec.
** See Frame Rates section for actual frame rates
Dual Pixel CMOS AF
(1) One-shot AF
(2) Servo AF
(3) Manual Focus
*Magnify the image by approx. 5x or approx. 10x and focus manually.
AF using AF point selection:Face Detection plus Tracking AFFlexiZone - Multi* 31 zones
* AF at the touched zoneFlexiZone - Single
(1) Program AE for movie shooting
* In Basic Zone modes, P, Av, and Tv modes
* Shutter speed 1/30 - 1/4000 sec. (Signal accumulation time), aperture, and ISO speed automatically set.(2) Manual exposure
* Shutter speed (signal accumulation time), aperture, and ISO speed (auto/manual) manually set. The shutter speed (signal accumulation time) is limited to 1/4000 sec. at the maximum and to 1/30 sec. at the minimum for 24/25/30 fps or 1/60 sec. or higher for 50/60 fps.
Provided (±3 stops in 1/3-stop increments)
* For movies, exposure compensation will not be applied beyond ±3 stops even if the exposure compensation has been set beyond ±3 stops.* For still photo shooting, the exposure compensation can be set and applied up to ±5 stops.
TFT color, liquid-crystal monitor with Touch Panel LCD (capacitive type)
Wide 3.0-inch (Screen aspect ration of 3:2)
7.7cm diagonal (6.37cm wide, 4.25cm high)
Approx. 1,040,000 dots
Adjustable to one of seven levels
Anti-smudge, anti-reflection coating
25 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukrainian, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Japanese)
|On LCD Monitor||
Single image displaySingle image, basic information, detailed information, histogramIndex display4-image index, 9-image indexJump display1/10/100 images, by date, by folder, movies only, stills only, by rating
With single-image display (Info.) and single-image display, overexposed highlight areas will blink
Brightness / RGB
When you press the Quick Control function button under the following conditions, you can set the functions below:
* The settable functions depend on the shooting mode. Viewfinder shooting:Shutter speed, aperture, ISO speed, exposure compensation/ AEB, flash exposure compensation, Picture Style, White balance, White balance correction/White balance bracketing, Auto Lighting Optimizer, Metering mode, AF operation, Drive mode/Self-timer, image-recording quality, Flash firings, Ambience-based shots, Light/scene-based shots, Special scene modes, and wireless LAN connection.Live View shooting:Scene Setting, AF method, Drive mode, Metering mode, Image-recording quality, White balance, Picture Style, Auto Lighting Optimizer, Creative Filters, Flash firing, Ambience-based shots, Light/scene-based shots, and Background blurring/sharpening.Movie shooting:AF Method, Drive mode, Movie-recording size, Digital zoom, White Balance, Picture Style, Auto Lighting Optimizer and Video Snapshot.
When you press the Quick Control function button under the following conditions, you can set the functions below:During still photo playback:Image protect, image rotate, rating, Creative Filters, resize, Cropping, and image jump with Main DialDuring movie playback:Image protect, rating, and image jump with Main Dial
Erase protection can be applied / canceled for a single image, all images in a folder, or all images on the card
Erase single image, erase selected images, erase all images in folder, erase all images on a card, or erase only unprotected images
RAW, JPEG, and RAW+JPEG images complying to Design rule for Camera File System
* Movies cannot be printed.
Complies to DPOF Version 1.1
23 Custom Functions settable with camera
The following camera controls can be customized by assigning the desired function: Shutter button halfway pressing, AF-ON button, AE lock button, Depth-of-field preview button, Lens AF Stop button, SET button, Main Dial, Quick Control Dial, and Multi-controller
|My Menu Registration||
Up to six items from top-tier menu options and Custom Function settings can be registered
For personal computer communication and PictBridge (Hi-Speed USB)
Audio (stereo)/video (NTSC/PAL) output
To connect a GP-E2 GPS Receiver
* When connected via interface cable, GP-E2 cannot be used with Wi-Fi® functions simultaneously.
*When GP-E2 is connected via hot shoe, Wi-Fi® functions and GP-E2 can be used simultaneously.
* PC communication and direct printing cannot be performed when Wi-Fi® functions are used.
|Video Out Terminal||
HDMI Type C (Switches automatically to suit the resolution)
Video output: 1080/60i, 1080/50i, 480/60p, 576/50p
*Switches automatically to 1, 2, 3, or 4 to suit the TV
Battery Pack LP-E6 x1
*With the AC Adapter Kit ACK-E6, AC power is possible.
*With Battery Grip BG-E14, it is possible to use two Battery Pack LP-E6 units.
|Number of Shots|
(1) Camera Body Only, LP-E6 x1(2) Using Battery Grip BG-E14
Automatic battery level check when power is turned ON
Battery level indicated in 6 levels.
Power turns off after the set time of non-operation elapses
*[Auto power off] settable to 1 min., 2 min., 4 min., 8 min., 15 min., 30 min., or disable
Built-in secondary battery
It is not replaceable by the user. It recharges when LP-E6 is loaded or when the AC adapter is connected. Without any recharging, the backup battery can maintain the date/time for approx. 3 months. The backup battery taxes approx. 8 hours to be fully recharged.
Approx. 0.15 sec. (Based on CIPA testing standards)
|Dimensions (W x H x D)||
Approx. 5.5 x 4.1 x3.1 in.
Approx. 139.0 x 104.3 x 78.5mm
Approx. 26.7 oz. / 755g (W Model: CIPA standard)
Approx. 23.8 oz. / 675g (W Model: Body only)
|Working Temperature Range||
|Working Humidity Range||
85% or less
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
SUPPLIES & ACCESSORIES
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